Fix-It Utilities 10 Professional [Old Version]

by Avanquest

Product Features

• Runs 100+ Tests to Diagnose & Fix Computer Problems
• One-Step Tune-Up Wizards for Easy Maintenance
• Eliminates PC Crashes, Freezes & Slowdowns
• Detects & Removes Spyware & Viruses
• Used by Millions of PC Owners Worldwide

Product Details

• Shipping Weight: 8 ounces
• Shipping: This item is also available for shipping to select countries outside the U.S.
• ASIN: B002N5YFO2
• Item model number: 10103
• Date first available at Amazon.com: August 28, 2009
• Average Customer Review: 2.6 out of 5 stars  See all reviews (34 customer reviews)
• Amazon Best Sellers Rank: #1,243 in Software (See Top 100 in Software)
  • #15 in Software > Utilities > PC Maintenance

Product Description

Keep your PC running like new with Fix-It Utilities PC tune-up and repair software. Fix-It Utilities finds and fixes Windows problems, eliminates PC crashes, slowdowns and freezes, and removes viruses and spyware.

Customer Reviews

Most Helpful Customer Reviews

30 of 31 people found the following review helpful:

1.0 out of 5 stars I wasted hours on this upgrade, December 15, 2009

By 

doctordan "Wine Country Family Doc" (Healdsburg, CA USA) - See all my reviews

Amazon Verified Purchase

This review is from: Fix-It Utilities 10 Professional [Old Version] (CD-ROM)

I've been using Fix-It for many years, upgrading every year or so. Version 10 installed normally on my Dell XPS600 running Windows XP with Service Pack 3. The online update installed without problems. The utilities all functioned as expected, though every year they add a few more features, making it more complicated to use. When I tried to download the latest anti-virus tables I got a "Your serial number is no longer valid" error message.
The product was brand new disk version from Amazon, installed the day it was received. I embarked on the all-too-familiar time wasting tech support journey. After four rounds of emails and responses that failed to remedy the problem over the course of a week, I phoned tech support. After 45 minutes of "help" on the phone, they handed me off to Tier 3. They said to uninstall Version 10, remove all related hard disk entries manually, and reinstall it. That didn't work either.
Good for you if yours is working, but mine is going back to Amazon.

16 of 17 people found the following review helpful:

1.0 out of 5 stars They should have kept it simple, February 25, 2010

By 

E. A. Larson "ealgumby" (NY) - See all my reviews
(REAL NAME)   

This review is from: Fix-It Utilities 10 Professional [Old Version] (CD-ROM)

I have used Fix-It for several years on my desktop XP machine, and have dutifully upgraded with each new release. This time I wish I had not.
I originally installed this software to clean-up the registry mess left behind by some products with very poor install/removal (can you say Norton?), and it performed admirably in that regard. That's why I bought it in the first place, and that's really all I've ever wanted it to do for me. Give me a product that does one thing, really well, and I'll stick with it; Fix-It did just that for me ... I emphasize "did."
Over the past few releases Avanquest has added more and more "features" to the software, which do not perform to the same high level, and which I do not want. Hey, what do I know though, right? Apparently in the eyes of Avanquest, I WILL get their security features, and I will like them!
Have been increasingly annoyed by this trend, but also able to work around it ... until now.
Let me start by pointing out their installation software LIES about not mucking with your current antivirus installation when you uncheck their box ... clearly they never intend/believe anyone would actually be so bold as to not use their POS security s/w, so they ignore the setting! Installing this s/w, with the boxes unchecked, still resulted in it trying to take control of my system's security ... it also broke my install of VIPRE (an excellent AV product I had already ... why would I want to use the lame Fix-It AV when I have VIPRE? I wouldn't!), and I had to uninstall VIPRE, then reinstall/license to restore its functionality.
Good job Avanquest! Great business strategy there, break the competition's install when your product is put on the system ... nice. Guess what A-holes, you just lost me as a future customer, for that alone!
Then even after tinkering to have it play nice with my AV, it still hogs resources to "monitor" my system security ... where the heck is the "disable" option? No, the least intrusive setting is "monitor," and it just gets worse from there. Finally, every time I log off my system now, I get a cryptic error from mxtask2.exe, which is a Fix-It background process ... probably the BS that's doing the "monitoring" of my system I don't even want.
It's a real shame, because the core utilities in this package ... the stuff I really want, and why I bought it in the first place ... are still excellent, but they just HAD to jump on the "do everything" bandwagon and lump their worthless security s/w in with the package.
This is not a quality AV package ... why does Avanquest force this down my throat? I do not want it, and already have much a better solution to those issues. All I want is the freakin' "utilities" not all the superfluous Mickey Mouse they will not let me bypass.
Oh well, I have had enough ... this was my very last Fix-It upgrade.
If you already have an older version installed, do NOT bother with this upgrade! You will regret it ...

14 of 15 people found the following review helpful:

1.0 out of 5 stars This is a product that you should avoid!, February 9, 2010

By 

D. Flagler (Jacksonville, FL) - See all my reviews
(REAL NAME)   

This review is from: Fix-It Utilities 10 Professional [Old Version] (CD-ROM)

I purchased this product because it said that it worked in a Windows 7 64 bit system. The product identified items on the computer to be fixed, but could not fix them. After running the fix, my computer slowed down to the point that some programs would take fifteen or twenty minutes to load. The program prevented me from restoring to a point prior to the install and did not show up in the list of programs to delete. It disabled the Task Manager, so I could not end the program's processes. Only by re-installing the program, was I able to get rid of it. After the program was removed from my computer, my computer began operating correctly again. The program was easy to install, but not so easy to uninstall.

I have to give the company credit for providing a fairly fast refund. Although you are warned that a refund might take 3 to 4 weeks, my Palpal account had the money within days.

I used Fix-It Utilities on two computers; fortunately only one of them crashed. One computer was running 32-bit Vista and the other 64-bit Windows 7; both computer had items identified to be fixed, but the software could not fix them. The problem was removing junk files, a simple routine. If you purchase the product, keep your receipts and remember that there is a limited time to request a refund.

The reviewers seem to be at opposite spectrum of this program. The program will either work very well for you or not. When it doesn't work well, it becomes a very large problem for you. I spent two days trying to disable the program. It could be done in safe mode, and when running in regular windows the computer came to a grinding halt. I would start up a program and then return to the computer hours later to see if the window had opened. I have to say, Fix-It gave me "special time" with my computer... I said a lot of harsh words to her. My poor baby!