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Fixing Hell: An Army Psychologist Confronts Abu Ghraib [Hardcover]

Larry C. James , Philip Zimbardo
2.6 out of 5 stars  See all reviews (11 customer reviews)


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Book Description

September 18, 2008
This is the story of Abu Ghraib that you haven't heard, told by the soldier sent by the Army to restore order and ensure that the abuses that took place there never happen again.


In April 2004, the world was shocked by the brutal pictures of beatings, dog attacks, sex acts, and the torture of prisoners held at Abu Ghraib in Iraq. As the story broke, and the world began to learn about the extent of the horrors that occurred there, the U.S. Army dispatched Colonel Larry James to Abu Ghraib with an overwhelming assignment: to dissect this catastrophe, fix it, and prevent it from being repeated.

A veteran of deployments to Guantanamo Bay, Cuba, and a nationally well-known and respected Army psychologist, Colonel James's expertise made him the one individual capable of taking on this enormous task. Through Colonel James's own experience on the ground, readers will see the tightrope military personnel must walk while fighting in the still new battlefield of the war on terror, the challenge of serving as both a doctor/healer and combatant soldier, and what can-and must-be done to ensure that interrogations are safe, moral, and effective.

At the same time, Colonel James also debunks many of the false stories and media myths surrounding the actions of American soldiers at both Abu Ghraib and Guantanamo Bay, and he reveals shining examples of our men and women in uniform striving to serve with honor and integrity in the face of extreme hardship and danger.

An intense and insightful personal narrative, Fixing Hell shows us an essential perspective on Abu Ghraib that we've never seen before.

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Editorial Reviews

Review

"Narrator Eric Kramer captures this contradiction in a sure voice that also projects James's (author) gentleness, creative thinking, and compassion. James bring listeners into the painful realities of Abu Ghraib with powerful dialogues, and Kramer's delivery makes the most of these conversations." (AudioFile 2008) --This text refers to an out of print or unavailable edition of this title.

About the Author

A colonel in the U.S. Army, Dr. Larry C. James was awarded a Bronze Star for distinguished service in Iraq. He is the Chair of the Psychology Department at Tripler Army Medical Center in Honolulu, Hawaii, and is the former Chair of the Department of Psychology at Walter Reed Army Medical Center. He is also a Fellow of the American Psychology Association and has published four books as well as more than fifty scientific papers. Colonel James has played a major leadership role in determining the appropriate, legal, and ethical role psychologists must play in national security and intelligence collection. Now retired from the Army, he is currently Dean of the School of Professional Psychology at Wright State University in Ohio.

Gregory A. Freeman is an award-winning writer in journalism and historical nonfiction. His most recent books are The Forgotten 500 and Sailors to the End.

Product Details

  • Hardcover: 304 pages
  • Publisher: Grand Central Publishing; 1 edition (September 18, 2008)
  • Language: English
  • ISBN-10: 0446509280
  • ISBN-13: 978-0446509282
  • Product Dimensions: 6 x 1.1 x 9.2 inches
  • Shipping Weight: 1 pounds
  • Average Customer Review: 2.6 out of 5 stars  See all reviews (11 customer reviews)
  • Amazon Best Sellers Rank: #1,212,597 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews
7 of 8 people found the following review helpful
2.0 out of 5 stars Bluster, bravado and outright lies December 6, 2011
Format:Hardcover|Amazon Verified Purchase
As soon as I finished reading this book, I immediately headed to the nearest church, rent my clothes, fell on my face and repented. Col. (ret.) Larry C. James, Ph.D. is clearly the Second Coming of Christ.

Okay, no, not really. Even the briefest study of history or literature will teach you that in order to evaluate any written work, you must first evaluate the narrator. Who is telling the story and why? What point of view (first person, third person, limited or omniscient) does the narrator use to convey his/her story? What agenda does the author have in mind? How reliable is the narrator?

This book is narrated in a first-person voice by Col. James himself. Ostensibly, it is his story of how he cleaned up both GITMO and Abu Ghraib, stopped all prisoner abuses, and provided medical and psychological services to service members and prisoners at both locations, but I haven't read such a blatant piece of self-heroicizing since, well, James Frey's "A Million Little Pieces". As far as reliability, we soon figure out that the Morton company doesn't even make enough salt to take this guy with.

Col. James operates almost exclusively in black and white stereotypes, some of which I'm sure he doesn't even intend. For instance, he portrays all U.S. service members, officer and enlisted alike, as ignorant, potty-mouth, good-ole-boy rubes from Alabama. He tries to convince us he has nothing against gays and lesbians, but yet he portrays them in a ridiculously stereotyped manner (e.g., the fussy gay man worried about his nails while learning to fire a gun). His treatment of women has already been addressed by other reviewers.

And this is to say nothing of the typical stereotypes of Muslims as fanatic, irrational U.S. hating, incomprehensibly different beings from us red-blooded Americans. James never considers the possibility that many if not most of the prisoners he deals with are anything other than terrorists. In fact, however, the government's own documents have shown that most of the prisoners detained at both GITMO and Abu Ghraib were guilty mostly of being in the wrong place at the wrong time, and that at any given time, American authorities had little to no idea who they were actually imprisoning. And even among those who were actually guilty of what they were alleged to be guilty of, it never enters James' mind that the proper word would be "resisters" or even possibly "insurgents". I mean, if a foreign force invaded and occupied your country, what would you be? But no, it must be some irrational, culturally-based, mental disorder making all those crazy Muslims do what they do. Oh, and we're supposed to believe that juvenile sodomy is an accepted part of Muslim culture.

So on this note, there is no way that James could have implemented all the professional, culturally-sensitive reforms he claimed he did. Yet the whole book is about his heroic efforts to "save the sinking ship" at both GITMO and Abu Ghraib. In both cases, the abuses only happened because every other leader in charge was either completely incompetent, lazy, distant or burned out and, hence, young, inexperienced soldiers had no direction, so the very small handful of "bad apples" were able to act on their anti-social impulses with impunity.

Enter the heroic Col. Larry C. James, Ph.D. Alert and available "twenty-four seven", James was able to be all places at all times, and be all things to all people. Everywhere he went problems were corrected. An incorrigible prisoner suddenly started giving actionable intelligence just because James suggested that the interrogator give him a fish sandwich and a girlie magazine. Shell-shocked soldiers and officers immediately felt better after a chat with Dr. Larry. Recalcitrant senior officers suddenly saw the light when Col. James explained his incentive-based interrogation ideas, which, of course, none of them had ever thought about before. All abuses were suddenly stopped cold and GITMO and Abu Ghraib practically overnight became models of efficient, humane and effective detainment and interrogation facilities that pumped out reams of actionable intelligence. All this while James was personally named on al-Zarqawi's hit list. The man has nerves of steel.

The book is, of course, propaganda in the finest sense. The U.S. military has been forced to acknowledge at least a certain amount of abuse and torture (largely because their own documents made it impossible to deny). But the official bi-partisan party line is that mistakes were made early on because of lack of preparation, training and supervision, but as soon as the military became aware of such abuses, immediate steps were taken to correct them and there have been no further problems.

The only problem is, of course, that the data proving that party line wrong would fill Fort Knox. James plays the aggrieved victim of a campaign to smear him by a bunch of fellow psychologists who don't know what they're talking about and have no evidence to back themselves up. However, the Open Letter to which James refers was based in large part on a report by the Pentagon's own Office of the Inspector General. This report, among many other government reports and eye-witness accounts, documents everything James categorically denies. During his tenure at both GITMO and Abu Ghraib, reversed-engineered SERE tactics were used against prisoners and that psychologists and other behavioral staff participated in advising interrogators how to use techniques such as isolation; sleep, food and medical deprivation; stress positions, extreme temperatures and fear/phobias against the prisoners in order to create a dependency on the interrogator. I have neither the time, the space nor the inclination to go into all the evidence against James' claims to innocence, but I can recommend that you read Stephen Miles' "Oath Betrayed", among many other works documenting such abuses.

My final criticism of the book is that, ultimately, it doesn't say anything. It purports to be an account of how James implemented better, safer, and more humane policies and practices in GITMO and Abu Ghraib, but it doesn't actually say anything about such policies and practices. The book sounds like it was written by an Intro to Psych student, not a psychology Ph.D. All we get is a pithy lecture on leadership. A good leader is always present, especially when and where he's least expected. A good leader knows every corner of his command. A good leader is available "twenty-four seven" for his people. Blah, blah, blah. Anyone who's listened to one pop culture leadership seminar knows that much. Toward the end of the book James relays these "lessons" in a class he's teaching in Hawaii. This section was a hoot. James' adoring students (young psychology officers, coincidentally all female) are portrayed as sitting on the edge of their seats breathlessly asking just the right questions and waiting with baited breath for each pithy answer. Something tells me that the real class wasn't quite like the endless loop that James plays in his head for his own ego.

Despite all the above criticisms, however, I am giving the book one star more than I think it deserves overall. This is because of one actually honest, interesting and relevant section toward the end in which James explores, with admirable honesty, his own PTSD upon returning from Abu Ghraib and attempting to adjust back to life with his wife and granddaughter. While his behavior was not terribly admirable, his candor about it is. If a gung-ho, swaggering, all-out kind of guy like Col. James can admit to the traumatic effects of places like GITMO and Abu Ghraib upon the soldiers who live it, perhaps that alone might do more to alleviate the situation than any "leadership" lessons James has to offer.
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15 of 22 people found the following review helpful
Format:Hardcover
As far as a rating level, this was a toughie, as I was reading through it, that bounced everywhere from low 2-star to low 4-star in my mind.

There's several things to like - beyond a psychologist who is also a career soldier putting the reader inside the military lingo and the "fog of war" mind - about this book.

On major thing is James' airing the question as to whether or not the "terrorist mindset" should be classified as a new category of mental illness. He uses Tim McVeigh as a reference, noting that, by all current classifications, McVeigh was "normal."

His describing his own PTSD symptoms, plus his "professional macho" refusal to get help for them at first, personalizes this book, as does his discussion of his history at Abu Ghraib with a class of young Army psychologists a few years later.

Finally, James rightfully defends himself, and Army psychologists in general, against SOME of the charges leveled against them.

BUT - this book also has many problems.

First, it is a matter of record that, as a profession, American psychologists, as opposed to psychiatrists, have never taken an unambiguous stand about being involved with torture in any way, via their relative professional associations. And James, in his self-defense conclusion, never discusses this.

What's Jeams' take on the American Psychological Association's refusal to follow the American Psychiatric Association with an unambiguous condemnation of the reverse engineering of SERE (corrected from original) and other "enhanced interrogation techniques"? (Finally, belatedly, some such condemnation was approved late last year) How does he square that with his "do no harm" mantra? Doesn't matter if it was CIA psychologists, not Army ones, that started SERE-reversed at Gitmo. To the degree it spread beyond the CIA, it became an issue for military psychologists. Acceptance of previous harmful tactics is unacceptable.

To that end, the 12-point statement of the psychology association James cites, beyond being a tardy response as compared to the psychiatrists' group, is about as bland and mushy as oatmeal.

Fact No. 2 is that, while the Red Cross report on Gitmo was basically focused on events from before James' arrival, we don't know everything he did while there. Improving how interrogations work, and not just reducing or eliminating harm to inmates - is that a proper role of a psychologist? And, beyond what he lists in the book, just what did he do?

Fact No. 3 is that James' stereotyping of the International Committee of the Red Cross as Birkenstock-wearing, America-hating hippies makes his book - rightfully or wrongfully - take on an extra degree of appearance as a PR screed.

Ditto for Abu Ghraib. Yes, he addressed problems there, but was he also, at the same time, a collaborator in some ways? Does he agree with BushCo distinctions as to who is, and who is not, protected by Genevas, and which specific conventions?

And, where were he and other Army psychologists BEFORE we hit the ground at both spots?

What about all the psychological problems we see reported today in Gitmo detainees? Where's Col. James' long-term care for Gitmo inmates who clearly have deep depressions? Obviously, AWOL. And, since James went back to Gitmo after Abu Ghraib, he surely deserves at least some responsibility for this, doesn't he?

And, the stylistic issues. For example, is it appropriate for a psychologist to call a female "really ugly"? Or psychologically sensitive? It's jarring for him to be sensitive to women soldiers being coerced to have sex on one page then make a comment like this on the next.

To be honest, I might have 3-starred it before the conclusion, but, as noted above, that conclusion was highly selective.

Beyond his notable and rightly commendable work to help troops in two hellholes, just how innocent was Col. Larry James? You'll have to read for yourself, and you m ay still have plenty of unanswered questions afterward.
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15 of 22 people found the following review helpful
5.0 out of 5 stars Fascinating Read! September 27, 2008
By Anne
Format:Hardcover|Amazon Verified Purchase
Finally, someone who has actually been in Guantanamo Bay and Abu Ghraib is talking. This book addressed many of the controversial issues about the war today, namely psychologists and interrogations and the very uncomfortable topic regarding what happened in Abu Ghraib that led to those horrible pictures.

Dr. James doesn't provide the military party line about the current administration and he admits that mistakes were made. He provides information as to the evolution of improvements in the detention facilities, specifically regarding interrogations of terrorist suspects and changes to the leadership and routine at Abu Ghraib.

This first hand report was desperately needed. I didn't put this book down - it is no literary masterpiece but it is an incredible read all the same given the value of the information.
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Most Recent Customer Reviews
5.0 out of 5 stars Military Psychology at it's best.
Joseph (Dallas, TX)
Dr James delivers a captivating account of his experiences and challenges while leading mental health services at Gitmo and Abu G. Read more
Published on December 8, 2009 by Juan
1.0 out of 5 stars Whitewash!
For those who are unaware of the backstory behind this book, there is strong evidence that Dr. James actually FACILLITATED torture at both Abu Grahib and Guantanamo, and deserves... Read more
Published on October 30, 2009 by Stephen Sheridan
1.0 out of 5 stars Col. Larry James aka Capt. John Smith
It would be hard to take this book seriously if it weren't for the fact that the author is now Dean of the School of Professional Psychology at Wright State University. Read more
Published on February 9, 2009 by Julius
3.0 out of 5 stars Fixing the Hell of Guantanamo & Abu Ghraib
Fixing Hell: An Army Psychologist Confronts Abu Ghraib by Col. (Ret.) Dr. Larry C. James, Ph.D. is a nonfiction book about how one army psychologist takes on the task of cleaning... Read more
Published on December 19, 2008 by S. Agusto-Cox
5.0 out of 5 stars A must read for all Army psychologists
I bought this book from Dr. James at a reading he did at my school. His story is very powerful as he discusses his process of working within a broken system. Read more
Published on December 6, 2008 by Megan A. Connell
3.0 out of 5 stars James
This is an interesting book about James' experience serving at Abu Ghraib as an army psychologist. He walks the reader through the horrible conditions he faced at Abu Ghraib and... Read more
Published on October 16, 2008 by goneswimn
1.0 out of 5 stars rewriting history
This author is rewriting history in his effort to portray himself as a hero rather than part of the problem. Read more
Published on September 27, 2008 by Elizabeth Hegeman
1.0 out of 5 stars This book should be entitled "Creating Hell"
It is well-documented from news sources that Colonel Larry James designed and led the BSCT programs inflicting torture on prisoners at Guantanamo. Read more
Published on September 27, 2008 by Sharon Gadberry
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Gregory Freeman, James' Coauthor
Larry James probably chose Freeman because he is also homophobic; it certainly shows up in the book. I presume they share attitudes. What Sullivan said about the Freeman article applies equally to this book.
Mar 17, 2009 by BeenInAction |  See all 3 posts
Doesa pretty good job of explaining how bad Abu Ghraib was under Saddam...
Timmerman is full of crap, as anybody this side of someone who has their head up Faux News' collective rectum knows.
Nov 11, 2008 by S. J. Snyder |  See all 2 posts
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