"You say very important things very simply . . . a welcome relief. Flawless Consulting will be required reading for my class . . ." —Arthur N. Turner, Ph.D., Professor Emeritus of Business Administration, Harvard University
From the Inside Flap
Focus on what makes for successful consulting with this practical, how-to-do-it guidebook. It applies to anyone who does consulting, even if you don't call yourself a consultant. Author Peter Block describes it this way: "You are consulting any time you are trying to change or improve a situation but have no direct control over the implementation."Flawless Consulting delves into the science of effective consulting . . . whether on a formal client basis or working as an employee within a multilayered company. Through the use of illustrative examples, case studies, and exercises, Block details the behaviors behind interpersonal dynamics and error-free consulting.Using the techniques in this book, you will learn how to:**Encourage the demand for your expertise**Ensure that your recommAndations are implemented more frequently**Develop a partnership role with clients**Avoid no-win consulting situations**Increase the leverage you have with your clients**Establish more trusting relationships with clientsOutmaneuver the obstacles that stand in your way. Here is a tactical plan of action for every consultant who's been stymied by limited authority to implement plans or overruled by people who think they know better. Written by a management and consulting professional with more than 15 years of experience helping others work better together, this book offers sage advice on what to say and what to do in specific situations in order to see your recommAndations through. Read it, practice it, and you'll get the respect -- and results -- you deserve.