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Flawless Consulting: A Guide to Getting Your Expertise Used Hardcover – January 14, 1987

ISBN-13: 978-0893840525 ISBN-10: 0893840521 Edition: 1st

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Hardcover, January 14, 1987
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Product Details

  • Hardcover: 215 pages
  • Publisher: Pfeiffer; 1 edition (January 14, 1987)
  • Language: English
  • ISBN-10: 0893840521
  • ISBN-13: 978-0893840525
  • Product Dimensions: 8.3 x 0.8 x 9.6 inches
  • Shipping Weight: 1.7 pounds
  • Average Customer Review: 4.4 out of 5 stars  See all reviews (13 customer reviews)
  • Amazon Best Sellers Rank: #1,216,766 in Books (See Top 100 in Books)

Editorial Reviews

Review

"You say very important things very simply . . . a welcome relief. Flawless Consulting will be required reading for my class . . ." —Arthur N. Turner, Ph.D., Professor Emeritus of Business Administration, Harvard University

From the Inside Flap

Focus on what makes for successful consulting with this practical, how-to-do-it guidebook. It applies to anyone who does consulting, even if you don't call yourself a consultant. Author Peter Block describes it this way: "You are consulting any time you are trying to change or improve a situation but have no direct control over the implementation."Flawless Consulting delves into the science of effective consulting . . . whether on a formal client basis or working as an employee within a multilayered company. Through the use of illustrative examples, case studies, and exercises, Block details the behaviors behind interpersonal dynamics and error-free consulting.Using the techniques in this book, you will learn how to:**Encourage the demand for your expertise**Ensure that your recommAndations are implemented more frequently**Develop a partnership role with clients**Avoid no-win consulting situations**Increase the leverage you have with your clients**Establish more trusting relationships with clientsOutmaneuver the obstacles that stand in your way. Here is a tactical plan of action for every consultant who's been stymied by limited authority to implement plans or overruled by people who think they know better. Written by a management and consulting professional with more than 15 years of experience helping others work better together, this book offers sage advice on what to say and what to do in specific situations in order to see your recommAndations through. Read it, practice it, and you'll get the respect -- and results -- you deserve.

Customer Reviews

4.4 out of 5 stars
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Most Helpful Customer Reviews

55 of 57 people found the following review helpful By Russ Emrick VINE VOICE on August 19, 1999
Format: Hardcover
Peter Block covers the intangibles of consulting: the politics, communications and the obstacles that derail the consultant/client relationship. This book is a MUST read, not only for consultants, but for anyone that works in or around companies that have politics, or bureaucracy, or people. That should cover just about all of us. This book helped me because it covered so much more then the business techniques of consulting, hey I'm a business consultant after all. Flawless Consulting helps you master communication and contracting gaffs, to understand why after much good advice the customer still does the wrong thing, and most importantly how your success can be assured despite those kind of issues.
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39 of 44 people found the following review helpful By A Customer on September 8, 1999
Format: Hardcover
This book has been a useful guide for me over the past 15 years at various stages of my career as a Human Resource professional. Block provides a comprehensive framework and practical tips for the consultant (both external and internal) at various stages of the consultancy process. For the beginners in business consultancy and professionals in any staff functions, the book will set you on the right foot. One will also find it an important refresher and practical toolbox throughout their career. The book is delightful to read, with lots of interesting illustrations and examples. It is one of few books that I always keep within reach in my office.
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26 of 28 people found the following review helpful By A Customer on October 28, 1998
Format: Hardcover
I think everyone should read this book. Even if you don't think you're a consultant - you are one. You probably try to get your services used inside a company.
Block has a real insight into how the dynamics of consultancy work. I read it before I dealt with my first external client and it saved me from what would have otherwise been less than flawless consulting! As it was, it turned into a great success.
I'll be rereading it regularly.
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10 of 11 people found the following review helpful By Reid C. Wheeler on August 5, 1998
Format: Hardcover
An essential book for the one-person consultant, either just beginning or a veteran. No matter how well you think you know your clients or your expertise, this book will keep you focused on the consulting essentials, leading to successful and implemented projects - and clients who will want you again. If you can only afford one book on consulting, this is the one - no bull!
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7 of 8 people found the following review helpful By Anthony D Ravenscroft on April 5, 2004
Format: Hardcover
This has to be one of the biggest bargains I've seen on Amazon.
If you're the sort of person who people turn to for help, this book should be on your shelf. Before I was through the bare 200 pages, I saw how the concepts would apply directly to not only the business world but to such far-flung areas as political activism & relationship counseling.
Peter Block makes clear that he is addressing his ideas not only to "outside" freelancers, but to "inside consultants," company troubleshooters, as well. He's done a remarkable job.
The most powerful chapters are those (8 & 9) that examine the problem of resistance to change, thoroughly & precisely describing the different forms of resistance, what they mean, & how to deal with them in order to maximise productive change.
The book won't make you a consultant -- you still have to have some sort of expertise in a given area. However, if you're already acting in a consultative capacity, it'll very quickly raise your effectiveness.
And the book was fairly priced when it was published. Now that you can pick up a copy for a dollar or two, it's nothing short of a steal. Buy a few copies & share.
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6 of 7 people found the following review helpful By A Customer on May 7, 1997
Format: Hardcover
Even though this book was written in 1981, it is as relevant today as it ever was, perhaps more so. Block emphasizes authenticity as the key to effective consulting. Block offers the reader sound advice, techniques, and checklists for making each consultation as effective and efficient as possible, i.e., "flawless." The book is easy to read and practical. One of the best features is the attention it gives to the special needs of "internal" consultants
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6 of 8 people found the following review helpful By J. jingozian on April 10, 2000
Format: Hardcover
Read this book! It will vilify what you always thought a project should be. It will give you support on those days when nothing is going right. Some of the sample dialog could have come directly from client contact I had, myself! Very real, not alot of fluff, or theory . Some good templates. The only chapter missing was the one on politics. Best of all, its easy to read, it won't take more than a few hours on the plane between client sites.
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