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Most Helpful Customer Reviews
7 of 7 people found the following review helpful:
3.0 out of 5 stars
Pruner OK, shipping charges outrageous,
By
This review is from: Florian 701 Pruner without holster
I bought this tool, which is shipped directly from the manufacturer. It's a nice enough tool, although I do wonder how long the nylon construction will last. I did not get any sort of guarantee with the tool, although the product info in the Amazon.com listing suggests that there is some sort of guarantee (it says "Counterfeit hand pruners do not have the quality nor the guarantee of our patented original pruner"). The tool is expensive enough to start, but the shipping cost of $9.25 is outrageous. The pruner came to me in a small bubble wrap envelope--the kind you can get for 50 cents if you buy a pack of them. The actual postage for first-class shipping from Florian (in Connecticut) to me in Minnesota was $1.90. There was no box or any sort of packaging for the tool; it was just in the bubble bag. I don't care about that, although an insert with some sort of guarantee would have been nice. But to jack up the shipping that much is ridiculous, especially since the tool was shipped directly from the manufacturer (which means they aren't losing 50% of the sale price to a re-seller).The bottom line is, when I buy a something directly from the manufacturer, I know that they are making twice as much as if I'd bought it from a re-seller; and to have them also charge extremely high shipping makes me mad. I wish I had thought this through when I saw what the shipping charge would be at the time I ordered... the total was a bit over $40. That is one expensive tool. By the way, I did e-mail the manufacturer directly through their website to register my dissatisfaction with the shipping cost; as of this writing (about 2 weeks later), they have not bothered to respond.
4 of 4 people found the following review helpful:
5.0 out of 5 stars
Best hand pruner ever!!,
By Adult ADHD is Real (New York) - See all my reviews
This review is from: Florian 701 Pruner without holster
After 25 years, I finally had to replace my Florian hand pruner. I vaguely remembered that it came with some kind of replacement guarantee but figured it would not apply in this case. But I checked it out on the web and sent it in anyway.It has held up well. Beyond well, in fact. Miraculously well. But 25 years of use is hard on anything. Even though I never used it improperly (cutting wires and the like) I did not expect Florian to make good on the warranty in my case. But they did -- $12 for replacement for ANY reason. With my arthritis, it's the only reason I've been able to continue pruning the roses, the apple tree, and everything else. The larger limbs, I have the Florian lopers. Can't imagine gardening without them. Thank you, Florian, for an excellent product and warranty.
4 of 4 people found the following review helpful:
5.0 out of 5 stars
pruning shears with a punch,
By
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