Send Flowers to the Living! Rewards, Contests and Incentives to Build Employee Loyalty [Paperback]

T. J. Schier (Author)

Book Description

ISBN-10: 0971657300 | ISBN-13: 978-0971657304 | Publication Date: February 1, 2002

Don't wait until your people are gone - recognize them NOW - Send Flowers to the Living! Learn how to create a recognition-based culture to motivate your employees and build your sales and profits by rewarding the performers. See how this simple management system can have a dramatic impact on your business. Similar to a frequent-flier program rewarding the top fliers, you'll be able to implement a recognition process for your employees who are your top performers!

Editorial Reviews

Review

His book is a roadmap of how to design and develop a team focused on improving both performance and profits. -- Jim Sullivan, December 2001

I really like the 'frequent-flier' approach to building employee loyalty within an organization. -- Bob Nelson, PhD, Author of "1001 Ways to Reward Employees"

It is obvious that T. J. Schier understands what makes good employees tick. -- Wally Doolin, President of Carlson Worldwide Restaurants (TGIFriday's)

About the Author

TJ Schier has spent over 15 years in the service and hospitality industry. He is the President and Founder of Incentivize Solutions and has worked with many top companies and spoken at numerous industry events to help increase retention and build sales. Additionally, he is the 2002-2003 President of CHART (Council of Hotel and Restaurant Trainers) and is often quoted in trade publications in the area of employee incentives and recognition.

Product Details

• Paperback: 96 pages
• Publisher: Incentivize Solutions (February 1, 2002)
• Language: English
• ISBN-10: 0971657300
• ISBN-13: 978-0971657304
• Product Dimensions: 8.8 x 6 x 0.3 inches
• Shipping Weight: 2.4 ounces (View shipping rates and policies)
• Average Customer Review: 4.8 out of 5 stars  See all reviews (5 customer reviews)
• Amazon Best Sellers Rank: #1,380,143 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

5 of 5 people found the following review helpful:

5.0 out of 5 stars Problem solver!, July 7, 2002

By 

Restaurant Hospitality Magazine (USA) - See all my reviews

This review is from: Send Flowers to the Living! Rewards, Contests and Incentives to Build Employee Loyalty (Paperback)

Boy, does Schier know what he's talking about. He wastes little time philosophizing about why employee recognition and retention are important. Instead, he gets right into the how-to, including specific methodology for easy-to-implement contests that should solve several of your worst operational headaches at once. You'll be putting some version of Schier's ideas to work in your place the day after you read his book.

1 of 1 people found the following review helpful:

5.0 out of 5 stars Positive recognition is king!, April 14, 2010

By 

D. Royce (Salt Lake City, UT) - See all my reviews
(REAL NAME)   

This review is from: Send Flowers to the Living! Rewards, Contests and Incentives to Build Employee Loyalty (Paperback)

All to often managers fall into the mistaken belief that being "mean and ugly" is the most effective way to achieve profitable results for their company. Managers who develop a stern and overbearing (even degrading) attitude towards their employees will do far greater damage than they know. As a result, employees privately & publically resent their managers if they only focus on the "warts" and completely undermine the positive performance that's happening within the walls of the company. When employees are happy, they are more productive and everyone profits.

In this book, TJ Schier does a fabulous job of explaining the importance of creating a culture that is based on positive recognition and creating incentive performance programs. I found the information insightful and very applicable. Anyone that works in management and deals with people would benefit from the principles within.

3 of 5 people found the following review helpful:

4.0 out of 5 stars How Does Your Garden Grow?, March 30, 2002

By 

Cliff Sauer (Midland, Texas) - See all my reviews

This review is from: Send Flowers to the Living! Rewards, Contests and Incentives to Build Employee Loyalty (Paperback)

I think T.J Schier has figured it out!

T.J Schier, In his Book Send Flowers to the Living! has taken a Keep It Simple attitude towards a very difficult subject,Finding and Retaining a Highly Motivated Workforce. He focuses on what truely matters in any succesfull organization, IT'S PEOPLE.

His straightforward approach gives managers tools and idea's that help grow and retain your employees by creating a "Recognition Culture". I think it is essential reading in this very competitive Business Enviroment.

He teaches Managers that by Accentuating the Postive and Eliminating the Negitive in all facits of employer employee relationships you can't help but create a loyal, highly motivated workforce.