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Most Helpful Customer Reviews
74 of 75 people found the following review helpful:
1.0 out of 5 stars
Worked great. Exactly once.,
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This review is from: FoodSaver V2040 Vacuum-Packaging System, White (Kitchen)
My old Food-saver died, so I replaced it with this model.
The first time I used it-to seal about 10 bags- it worked great. The lid latches when you put a bag into it, and that makes the whole process hands-free and much easier. It pulled a pretty good vacuum, and I got good seals on a collection of new and re-used bags. It does seem to take more space at the top- 2" or so- to get a seal. There doesn't seem to be any reason for this gap other than to sell more bags-but that was a minor irritation. It also came with two little foam inserts that prevent the lid from resting on the base when you store it. This was supposedly a major problem with the older units, resulting in a deformed gasket which didn't allow for good seals. The second time I tried to use this product, it wouldn't pull a consistent vacuum. On some bags it would have a great vacuum, while on others it would barely pull any air out of the bag at all before it sealed. It didn't seem to matter whether they were new or reused bags, how far into the trough I put the top of the bag, what side of the bag was up, how full the bag was, or anything else I could determine. It took forever to get 10 bags sealed. I ended up trying most of them multiple times, tossing some bags away, and saying "good enough" to a number of bags that still had air in them. I could have done better with a straw and a ziploc bag. Lucky it was only 3 weeks since I bought it, and I was able to return it for a refund to BiMart. After seeing the other reviews, and my own experience, I did not take an exchange. Not sure what I will try next, as the FoodSaver products seem to set new standards for expensive, cheaply made junk. Update: I just bought a Kenmore (Sears) sealer for about $100. It doesn't look to be of much higher quality, and in fact looks like the same company built it. But for another $13, Sears will give you a 3 year warranty (that I will no doubt need) which makes the quality of this product their problem.
82 of 85 people found the following review helpful:
4.0 out of 5 stars
Pretty Good Product, Watch Out for "Bad Bags",
This review is from: FoodSaver V2040 Vacuum-Packaging System, White (Kitchen)
I got this as a wedding gift last fall. I used up all the bags that came with it and it worked great. I went out and bought the expensive three-roll pack of bags (about $30 on sale), and then the vacuum didn't work anymore! I called on a Monday, the guy at customer service was courteous and had me wash and flip the gasket. After it was dry, it still didn't work. I called again on a Saturday, and the lady on the phone was also very nice, and after trouble-shooting a few things said it might be the bags. I happened to still have a small piece of bag left over from the original batch, so I tried that and it worked just fine. So--she said it was a bad batch of bags, and the company is now sending me another set of bags rolls and a new gasket to keep handy just in case, at no charge. I'm quite impressed with customer service, but not bag quality control.
39 of 39 people found the following review helpful:
5.0 out of 5 stars
Great product - when you understand it,
By
This review is from: FoodSaver V2040 Vacuum-Packaging System, White (Kitchen)
I purchased this Foodsaver V2040 Vacuum system and when I first tested this product I thought it was a piece of junk since it did not seal the plastic bag after vacuuming out the air. But my wife mentioned a detail from the instructions which says "Prevent moisture or liquid from being pulled into the Vacuum Channel..." then I realized that if my meats were placed in the bags (while drenched from the marinade) then the bags could not seal because the liquids were seeping out while the heating element tried to impress the plastic together. In fact, the vacuum could not hold the air out tight since there was no seal taking place at the same time. I then dried the meats and placed them in a new bag and "voila!!" ... the perfect seal. I was about to send it back and write a negative review but glad it worked out differently. This product stays in my kitchen!
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