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Forgive and Remember: Managing Medical Failure, 2nd Edition Paperback – October 15, 2003

ISBN-13: 978-0226066783 ISBN-10: 0226066789 Edition: 2nd
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Editorial Reviews

From the Inside Flap

On its initial publication, Forgive and Remember emerged as the definitive study of the training and lives of young surgeons. Now with an extensive new preface, epilogue, and appendix by the author, reflecting on the changes that have taken place since the book's original publication, this updated second edition of Charles L. Bosk's classic study is as timely as ever.

About the Author

Charles L. Bosk is a professor of sociology and medical ethics at the University of Pennsylvania and is the author of All God's Mistakes: Genetic Counseling in a Pediatric Hospital, also published by the University of Chicago Press.
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Product Details

  • Paperback: 276 pages
  • Publisher: The University of Chicago Press; 2nd edition (October 15, 2003)
  • Language: English
  • ISBN-10: 0226066789
  • ISBN-13: 978-0226066783
  • Product Dimensions: 5.5 x 1 x 8.5 inches
  • Shipping Weight: 12.6 ounces (View shipping rates and policies)
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (11 customer reviews)
  • Amazon Best Sellers Rank: #68,040 in Books (See Top 100 in Books)

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Customer Reviews

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Most Helpful Customer Reviews

44 of 46 people found the following review helpful By Dennis Han (amy.han.8@nd.edu) on July 12, 1999
Format: Paperback
As a medical student at the University of Chicago, Forgive and Remember helped shape my view of what good, caring physicians need to do when policing their own. I am currently on the quality assurance committees at three hospitals where I practice. I am buying several copies of Forgive and Remember for my committee colleagues who have not read this book.
The temptations of money over our patient's best interest, the medical malpractice environment, and the difficulties of practicing medicine in the era of managed care have made it diffuclt for well intentioned physicians to make a difference in the quality of care provided in our communities. I think this book will help me and my colleagues fufill the responsibilities the hospitals and our commununities have given us.
I truly believe all health care providers, attorneys involved with medical malpractice cases, and people interested in the delivery of healthcare need to read this book. It brings into perspective how all health care providers, from surgeons to orderlies, are human and make mistakes. It also shows how some mistakes are hard to forgive. As physicians we have to take this into account while assuring we always keep the interest of all patients, our own and those of other physicians, are well looked after.
I hope that in my local community all people will trust that their health care providers, despite the outcome of their care, did a good, competent job. Everyone alive, including physicians and our families, will someday become a patient.
In life it is important for all of us to learn from our mistakes.
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18 of 20 people found the following review helpful By A Customer on June 7, 1999
Format: Paperback
This book is required reading at my ENT residency, for good reason. Bosk applies a somewhat technical (for me) sociological paradigm to a surgical residency, focusing on the relationships between faculty and residents. Again and again the issues that he so clearly elucidated come up throughout my residency. It is doubtfully of use to non-physicians, but I highly recommend it if you are beginning residency.
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14 of 16 people found the following review helpful By A Customer on May 10, 1999
Format: Paperback
This book captures the essence of training an academic surgeon in America. As a surgical resident, I can attest to the accuracy and relevance of this work. A "must read" for trainees in Surgery or surgical sub-specialties.
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4 of 4 people found the following review helpful By W. Schroder on November 8, 2007
Format: Paperback Verified Purchase
This book gives an astounding and unprecedented look into the social structure of the surgeon. After graduation from medical school, I spent 7 years in residency and another 13 years teaching surgery to residents. This book gives a sensitive and accurate description of the ethos of surgery and shows why being a surgeon is who someone "is" and not what someone "does".
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3 of 3 people found the following review helpful By L. Gordon on May 25, 2008
Format: Paperback
I first read this in surgical residency (on the west coast at a place very much like Pacific Hospital) in the 1980's and found his thesis very insightful. It was the first time anyone talked systematically about medical errors. Residency training was changing even then, and must be very different now-I practice in a rural area far from the ivory towers-but despite being technically very innovative, surgery is a very conservative field. I like to believe the vigilance and the sense of personal responsibility to one's surgical patients remains as strong. My thinking about errors has evolved, but the gut feeling of personal responsibility for error instilled 20 years ago in residency, is as much a habit as the rituals of sterile technique. This book is a must for anyone wishing to understand medical errors and how to reduce them.
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4 of 5 people found the following review helpful By George Avery on September 2, 2004
Format: Paperback
While other reviewers focus on how Bosk examines medical ethics, as a researcher focusing on organizational behavior and quality, I find this a fascinating study of two broader topics. First, Bosk presents a sociological taxonomy of error that anticipates later work on human error (Reason's "Human Error," Perrow's "Normal Accidents"). Second, his discussion of the process of professional socialization is a must read for anyone doing work on management and the professions.
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