The mission is to simplify the task of choosing a home service provider by codifying the "word-of-mouth" process consumers rely on, and to offer the community a chance to contribute to this on-going dialogue, both in print and on The Franklin Report website.
Finding the right person for the job to work in your home can be a daunting experience--there are many choices, not all of them right for the job--or the client. The Franklin Report and it's regularly updated website, has compiled reports on a select group of master artisans, technicians, interior designers, architects snd craftspeople based on feedback from thousands of their clients.
The profiles and evaluations which appear in the guide and on The Franklin Report website are based on in-depth interviews with clients, factual information culled from the service provider, consultations with industy insiders and experts, and surveys submitted through the website, email, phone, fax and in person. All of the information is compiled into accessible, easy-to-understand entries that provide contact information, a description of services and specialties, a summary, and specific, anonymous comments from clients and peers. Each provider is then given ratings on a scale from 1 to 5 based on thefollowing parameters: Quality, Cost, Value, Recommend.
The Franklin Report staff goes to exhaustive lengths to ensure that the information provided comes from verifiable and reliable sources. When questions arise, follow-up interviews are conducted. And, as a company policy, only the public consensus is published and any iunsubstantiated information is disregarded.
The result is a guide to the most reliable, prominent and professional home service providers than no home owner or renter should be without.
