Fraud Prevention Techniques for Credit Card Fraud (Paperback)

~ David A. Montague (Author) "Fraud is nothing new to the merchant..." (more)
Key Phrases: American Express, Alternative Solutions, Buying This Functionality (more...)

Editorial Reviews

Product Description

Effective credit card fraud prevention programs can increase sales revenue while decreasing administration costs and fraud losses. Learn the techniques and strategies to feel secure about accepting credit cards.

About the Author

David Montague has worked as an executive consultant in the information technology, eCommerce, electronic payment and fraud prevention space for 11 years. He has held management and executive consulting positions with CyberSource Corporation, IBM Global Services and Watson Wyatt Worldwide. David has worked with hundreds of Merchants and Vendors in developing solutions to limit exposure to Credit Card Fraud in the Card not Present Space. He has defined portfolios of risk and fraud products and services that have proven highly effective at controlling fraud. David brings a strong education, with a Master\'s degree in Computer Resources and Information Management, coupled with more than 15 years of experience in developing and managing corporate technological implementations. He speaks regularly about eCommerce Fraud and has been a featured speaker at such events as: National Retail Federation (NRF) Fraud and Loss Prevention Conference 2003, San Antonio, TX Retail Week\'s Retail Solutions Show 2003, Birmingham England Retail Week\'s United Kingdom Risk Management Conference 2002 on "Building solutions to manage Card-not Present Fraud", London England CyberSABOTAGE 2002 conference on "Combating Online Fraud and Cybercrime", Miami FL Nestor Fraud Symposium 2000 on "Fraud in the eCommerce Market and building a solution to manage Risk" Newport, RI Multiple seminars and workshops around the world, including Microsoft Tech-Ed Europe 1999 on "Managing Multiple Applications under Windows"

Product Details

• Paperback: 212 pages
• Publisher: Trafford Publishing (July 6, 2006)
• Language: English
• ISBN-10: 1412014603
• ISBN-13: 978-1412014601
• Product Dimensions: 8.8 x 5.8 x 0.5 inches
• Shipping Weight: 10.4 ounces (View shipping rates and policies)
• Average Customer Review: 2.5 out of 5 stars  See all reviews (2 customer reviews)
• Amazon.com Sales Rank: #492,322 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

8 of 8 people found the following review helpful:

4.0 out of 5 stars Litany of security aspects, protection mechanisms on credit cards , October 26, 2006

By	Pork Chop (Lisbon, Portugal) - See all my reviews

Considering that this book has been sitting here, for quite some
time without a review, (which doesn't mean it hasn't sold
reasonably well - it may have well done so) I'll lay out its
first review.

First, the fact that this book exists, is a milestone in
e-commerce, and in self-publishing (through Canada's Trafford, no
less), considering that it's a topic that is extremely
specialized, boring, somewhat sterile, complicated yet in so many
ways present everywhere, at all times, considering there's almost
1 million ATM's, and 20 million points of sale/ merchants, around
the world taking credit cards.

If the objective of the author was to lend credibility to his
consulting business, he's succeeded considering the wealth of
information, extremely up-to-date, realistically and in a well
organized manner, on credit cards and points of sale, coupled
with the risk of fraud in that activity.

The author succeeds in giving confidence to merchants in
accepting credit cards, by explaining the litany of security
aspects, protection mechanisms and procedures that are present
during the transactions. I won't repeat what the book discusses,
but suffice to say that there are in excess of 40 chapters, most
short or medium in length, touching upon essential topics.
Obviously, with so many areas, none can be looked at in profound
detail, but this is not a drawback, considering that this book is
more of an introduction, than a how-to manual for websites,
ecommerce, software choices, or advanced security suggestions.

For those in the banking system, or working at merchant
locations, the author's instruction amounts to learning an
entirely new language, such is the terminology, the procedures,
the aspects of thinking and analyzing the "usage" aspects of
credit cards as forms of payment. As such, it can clarify,
justify, make coherent various strategies and requirements that
are seen at points of sales, and at banks for those handling
transactions which up until now were perhaps seen in isolation,
vs. as part of a greater whole, or of a larger encompassing
strategy. It assigns proper names to specific procedures and
scenarios and requirements.

For someone working in accounting, accounts receivable, at the
cash, or running a business, (a store, for example), the book is
an education on the struggle of maintaining the course vs.
abusers and fraudsters, and in how potentially difficult it can
be for store owners in maintaining their banking relationship in
face of the same abusers of "Credit cards" as forms of payment.

The author suggests that there are more volumes to be written in
the future, clearly admitting that a lot more could have been
said. Speaking for myself, a next volume would be welcome.

Lastly, perhaps 10 pages of repetition could have been edited
out of the book (such as about vbv, or securecode) or even the 4
or 5 typos seen along the 200 or so pages of the book, for
example, but, as an INTRODUCTION to the subject matter, clearly,
the author is agile in educating the reader on credit cards and
security and how they must be handled by all the parties
involved (acquirers, issuers, shoppers, merchants, etc.)

2 of 4 people found the following review helpful:

1.0 out of 5 stars Very Disappointing, December 25, 2007

By	A. Field "Andrew" (London, UK) - See all my reviews (REAL NAME)

Amazon Verified Purchase

While covering a wide range of topics, it does so in an extremely basic manner, and even then, with very brief, and relatively poor explanations. In fact, so basic is the coverage that it is unlikely to be of use to anyone who buys it - people who buy a book such as this are likely to already have a certain degree of knowledge on the topic.