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Fred 2.0: New Ideas on How to Keep Delivering Extraordinary Results Hardcover – March 5, 2013


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Frequently Bought Together

Fred 2.0: New Ideas on How to Keep Delivering Extraordinary Results + The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary + You Don't Need a Title to Be a Leader: How Anyone, Anywhere, Can Make a Positive Difference
Price for all three: $35.71

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Product Details

  • Hardcover: 400 pages
  • Publisher: Tyndale House Publishers, Inc. (March 5, 2013)
  • Language: English
  • ISBN-10: 141436220X
  • ISBN-13: 978-1414362205
  • Product Dimensions: 7.6 x 5.2 x 0.9 inches
  • Shipping Weight: 9.6 ounces (View shipping rates and policies)
  • Average Customer Review: 4.9 out of 5 stars  See all reviews (53 customer reviews)
  • Amazon Best Sellers Rank: #15,914 in Books (See Top 100 in Books)

Editorial Reviews

Review

When Mark Sanborn first introduced us to Fred, he challenged us to do our jobs better. Now with Fred 2.0, he inspires us to take our service to the next level. (Harvey Mackay, #1 NYT bestselling author of Swim with the Sharks without Being Eaten Alive)

From the Inside Flap

Who are these “Freds”?
Freds are the millions of people who have been inspired by Mark Sanborn’s real-life mailman Fred Shea—and the millions more who exemplify Fred’s code for success without knowing the real-life Fred. What makes Fred so extraordinary? He’s a man who is passionate about his ordinary job, treating those on his mail route as his friends. In the process, he has turned an ordinary job into something truly extraordinary—and you can too.

Mark reminds us that your life is what you make it. Let Fred 2.0 inspire you to reach even higher and do more!

More About the Author

I am originally from Ohio but have lived in the Denver area for 25+ years. My business, Sanborn & Associates, Inc. is an idea studio for leadership development. I am a past president of The National Speakers Association. My book The Fred Factor was a WSJ, Business Week and NY Times bestseller. The sequel, Fred 2.0, will be released March 2013. I've spoken to over 2400 audiences in every state and a dozen countries. My passion is developing leaders in business and in life. I hope you enjoy my work as much as I enjoy writing it. I enjoy communicating with readers and sharing ideas, so please contact me directly at mark@marksanborn.com.

Customer Reviews

4.9 out of 5 stars
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See all 53 customer reviews
You don't have to have read the Fred Factor before you read Fred 2.0 but of course I would recommend it because both books are well worth it.
Jill M Costa
The book provides great ideas and stories about ordinary people making an extraordinary positive difference at work, at home, and in communities around the world.
Juwon
It's encouraging to know that there are other people in this world who strive to make their corner of it better for everyone they come in contact with as well!
Claudia Hiatt

Most Helpful Customer Reviews

5 of 5 people found the following review helpful By BobbyB on March 11, 2013
Format: Hardcover
In a style that he has perfected, Mark Sanborn takes the simple message committing yourself to achieve the extraordinary. If you want to know how to grow a career, increase sales or just have better relationships the answer is in your commitment, passion and drive towards extraordinary results and experience.

I currently lead an organization of $1B in sales and over 200 people and every one of them will be getting a copy of Fred 2.0. Sanborn's best book yet!
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4 of 4 people found the following review helpful By lbradcpa on March 18, 2013
Format: Kindle Edition
Mark Sanborn does it again with an easy to read yet highly insightful book!

Sanborn applies understated principals such as "Normal is overrated" and "Commitment is a decision, not a feeling!" to remind the readers of everyday principals that everyone can apply!

An award-winning public speaker, Mark's writing style is conversational and therefore, easy to follow! Brilliant and yet simple!

I'm buying copies for all of my staff and key customers as well!
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4 of 4 people found the following review helpful By Garland on March 5, 2013
Format: Hardcover
This book has everything to do with what people are missing most: kindness, helpfulness, friendliness. It is certainly about customer service but it's much more than that. It's a book about the way everyone wants to be treated. Fred 2.0 is about goodness to one another.
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3 of 3 people found the following review helpful By twanabill on March 5, 2013
Format: Hardcover
Fred 2.0 is an outstanding book and I loved reading every word. Whether you've read The Fred Factor (an introduction to Fred)or not, you simply must read Fred 2.0! It is packed with even more examples and suggestions on how everyone can be a "Fred", including how to raise a "Fred." The book is inspirational and motivational! It should reside on every book shelf at home, in school libraries, and businesses everywhere!
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3 of 3 people found the following review helpful By TAD on March 5, 2013
Format: Hardcover
I LOVED The Fred Factor and 2.0 is another great resource for ANYONE! You don't have to be in the workforce to enjoy this or be able to take away great ideas! What I like best about these books is that they aren't crazy ideas that you can't implement or far reaching ideals that sound great but aren't realistic. He provides simple examples and concepts that you can take all or in part to have a different outlook on things.
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2 of 2 people found the following review helpful By William A. Hepker on October 24, 2013
Format: Hardcover Verified Purchase
This is a must read for anyone that is not consciously aware of how we serve others in our everyday lives. This book brings to light that which many people take for granted.....being of service to others.
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2 of 2 people found the following review helpful By Kary Oberbrunner on March 16, 2013
Format: Hardcover
Mark shows us how we can make our work more than just toil. With exceptional writing and keen insight, he demonstrates the possibility of us living out our OPUS everyday. Read this book and you'll sink your teeth into an alternative that could just change the way we work AND live.
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2 of 2 people found the following review helpful By Pamela Baker on March 11, 2013
Format: Hardcover
Fred 2.0 is a must for the organization that realizes ordinary is just not enough. If you have begun your Fred Factor journey, Fred 2.0 takes you to the next level. This engaging book provides a call-and-response on how extraordinary service delivery can create relationships and experiences that last a lifetime.
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