Hello, I had the same problem with this webcam, I called Panasonic Technical Support, and they told me to download a firmware update in my computer, connect the FreeTalk Conference HD Camera USB cable to my computer, and run such update.
I connected the Freetalk camera to my Blu Ray player (Panasonic DMP-BDT310), and it is working perfectly. I made video call on Skype, the video as well as the audio are great.
For whoever wants to give it a try, here is the webpage:
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On the right bottom you will see the download option, click on it and download the [Update your firmware(Size: 480 KB)] to your computer, connect the camera through the USB cable to your computer and run it, it will update your lates and the firmware your camera needs to run on you Blu Ray Player.
It is very likely that, while downloading the file, a Microsoft Firewall will tell you that this file has no certification and can be harmful to your computer, I downloaded it anyway and it upgraded the software in the camera as the Panasonic Technical Support representative told me. It is entirely up to you to do it, the thing I can tell you is that it does the job and I have the web camera working properly.
Enjoy your camera!
Have an awesome day,
Eduardo