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19 of 19 people found the following review helpful
on February 17, 2012
Hello, I had the same problem with this webcam, I called Panasonic Technical Support, and they told me to download a firmware update in my computer, connect the FreeTalk Conference HD Camera USB cable to my computer, and run such update.
I connected the Freetalk camera to my Blu Ray player (Panasonic DMP-BDT310), and it is working perfectly. I made video call on Skype, the video as well as the audio are great.

For whoever wants to give it a try, here is the webpage:
[...]

On the right bottom you will see the download option, click on it and download the [Update your firmware(Size: 480 KB)] to your computer, connect the camera through the USB cable to your computer and run it, it will update your lates and the firmware your camera needs to run on you Blu Ray Player.

It is very likely that, while downloading the file, a Microsoft Firewall will tell you that this file has no certification and can be harmful to your computer, I downloaded it anyway and it upgraded the software in the camera as the Panasonic Technical Support representative told me. It is entirely up to you to do it, the thing I can tell you is that it does the job and I have the web camera working properly.

Enjoy your camera!

Have an awesome day,

Eduardo

Hi again, I received an email from Technical Support, here is what you need to do:

Thank you for contacting us. Please follow these steps to enjoy your TALK-7181 and TALK-7182 FREETALK Conference HD camera. Please ensure to update your camera to the latest Firmware Version 2703 so that you may enjoy video calls.

Step 1

Use a Windows XP or Windows 7 PC.

Step 2

Copy and paste this URL in your browser http://freetalk.me/media/download/FREETALKConferenceFirmwareUpdate_20110214.zip

Step 3

Save the zip file onto your desktop and unpack, you will see a file called <FREETALK Conference Firmware Update_20110214.exe> which is the update program.

Step 4

Plug the Camera into the Windows PC's using any available USB port

Step 5

Click to open the exe File you saved to your desktop.
A pop-up/ dialog box will open on your screen "Freetalk Conference Firmware Update" - ensure that your pop-up blocker is off

Step 6

Click "Update Firmware" button
(When the Firmware update is successful, the text "Reload Complete" will appear in the white box at the bottom of the dialog box. The firmware update process is now complete)

Step 7

The camera is now ready to use. Please do not hesitate to contact us back if you need further help.
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9 of 9 people found the following review helpful
I bought a DMP-BDT215 blu-ray player because it was guaranteed skype compatible (with the panasonic camera). The panasonic camera is no longer available, but panasonic told me to get the Freetalk 7181 because it's the same camera and guaranteed to work. I bought it, but it does not work. Panasonic 'tech support' said "It's a known issue" and told me to call back to get my case escalated. I called back, twice, and got hung up on once and just randomly sent to some voicemail (message was "I'm not home, so please leave a message"?????). Panasonic website still advertises these players are skype certified, when in fact they are not. I have ascertained that prior to a firmware upgrade these players did work with this camera, but since the upgrade they do not. When is panasonic and freetalk going to stop this false advertising and actually support their products?

Panasonic online tech support chat says "It's a known issue" and urged me to call back to get case escalated.

Panasonic telephone tech support (finally) said they will escalate but the reason it doesn't work is the camera is a "bad batch". Really?

freetalk 'support' says they only want me to reply to tell them the camera works. It does not work. So, does this mean I should just go away now or what?

So, how do I get skype on my tv?
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13 of 15 people found the following review helpful
on December 21, 2011
Purchased this camera for use with Panasonic Blu Ray Player BDT110 and only audio is picked up when using with Skype program. Do not purchase this camera if you intend to Skype through the smart tv function on a Panasonic blu ray player.
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9 of 10 people found the following review helpful
I purchased the Freetalk TALK-7181 and connected to my Blu Ray player (Panasonic DMP-BDT310) running the latest firmware 1.70.

Like many other people on the Skype support page, I then realized I'd been ripped off. (Although Skype works and one can log in and hear audio, there is no video).
The camera cannot function for what it is sold to do, act as an HD webcam for a Panasonic BDT-310 and compatible Panasonic models including TV's.

On complaining to the manufacturer one then gets the 'pass the buck' scenario of Freetalk saying it's Skype's fault and Skype blaming Freetalk.
This is unacceptable because the product is advertised by Freetalk as 'Skype Certified' when it clearly is not.

Do not buy the TALK-7181 model if you have a Panasonic Blu Ray player with Skype function.
It makes you wonder why there is a TALK-7182 model......doesn't it?

NB: I bought this elsewhere, not Amazon. Just giving feedback for other people so they don't waste their dollars.
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4 of 4 people found the following review helpful
on August 10, 2012
Purchased a used "open box" "like new" camera at a pretty good discount.
Got it to work with latest camera 7182 firmware downloaded from the from FreeTalk website.
- In Win7, connected the 7181 camera to a USB port (it was recognized) and ran the 7182 firmware updated program, "update_your_firmware.exe". Yes, it appears that the 7182 firmware program can update the older 7181 camera.
- Then connected the camera to Panasonic DMP-BDT210 Blu Ray player running the latest panasonic updates as of August 2012.
- I also purchased a 6 foot USB male to female extension cable, as the camera cable is only about 4-5 feet long, but for my situation I needed a longer cable.

Works fine for what I paid!
- not sure if auto focus works... still experimenting...
- also seems to ok work with ambient light... a little dark but it works!
- the microphone picks up sound very well from 10 feet back.

Over all I am very happy.
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3 of 3 people found the following review helpful
on February 15, 2014
I really hesitated to buy this, seeing how much negative reviews this item received. I have a 55" Panasonic UT-50 TV that was purchased in 2012. My choices for an internet web cam were very limited, the two lowest priced models were this one and the Panasonic branded model (I believe it was the model TY-CC20W). Both units got spotty reviews, which is somewhat surprising since you'd think getting a TV webcam to connect and work properly would be a given in this day and age. I was originally planning to go with the Panasonic model, just because of the brand name, but what held me back was the higher cost of the Panasonic. When Panasonic announced they were discontinuing all plasma TV's by the end of 2013 (Big Sigh), I noticed the price of the Free Talk model had plummeted. Given the price drop, I decided to take a chance and purchase it.

First thing to note: there was minimal instructions provided with the Free Talk webcam. In fact the lack of proper documentation and instructions was really surprising and disconcerting. However, I just followed the instructions and plugged it into the USB slot on the TV and activated the built in Skype video application. The walk-thru was simple and fast. Before I knew it I had a working internet TV camera!

Note that although its supposedly an "HD" webcam, the picture is really no different than what you'd expect to see on any generic webcam - so don't think you're going to get crystal clear images (I have a high speed internet connection by the way). Audio pick up is a little weak, you have to speak pretty loud to be heard (there may be an settings adjustment for this, I haven't checked it out fully). One big negative is how this unit mounts to the top of the TV; basically its just hangs over the top of the set. They really got lazy when they designed this part! As I mentioned the documentation is virtually non-existent. If you have problems with this unit I doubt you'll get much help from the manufacturer.

Finally, the only reason I believe the price was so cheap is that the company is dumping whatever remaining stock it has for this TV, as Panasonic is pretty much out of the consumer TV business for now. So do your research, if you have a 2012-2013 Panasonic TV with the Skype video app installed, this might be the one for you!
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5 of 6 people found the following review helpful
on January 22, 2012
Freetalk is not compatible with any Panasonic product. They offer no customer service and you have to contact them for approval for return. The problem is they never respond. If you don't believe me read the 30 reveiws on Sky Community. I can not believe Panasonic is not doing anything about this scam they are endorsing. This is the link: [...]
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2 of 2 people found the following review helpful
on May 14, 2014
The camera looks great, but that all what you will find nice with this device. This is a camera you'll use with a nice and big flat screen TV, so this is a camera you'll use from a distance of 3 to 5 meters. From that distance the camera will take the whole room you are in and your image will be reduced to a tenth of the screen. So your loved ones will see how lovely are the walls of the room where you are, but difficulty they will distinguish you from your furniture. There's no way of any zoom control. Also this device produce eco. In short words, don't buy it.
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2 of 2 people found the following review helpful
on December 31, 2012
Bought this despite the other reviews because it's really the only affordable choice for my Panasonic blu ray (210) player. I'm a fairly tech-savvy person so I figured I could get it to work eventually too. Had the same problem as everyone else from the beginning: hooked it up and no video for skype calling. After rooting around the internet for awhile and trying a few links, I found a lady who said she just downloaded the firmware update available for the next model (7182) and it worked fine. Low and behold this was just the ticket! Hooked it up to my PC, got the firmware right, and the camera has worked just fine. As far as the camera itself; the picture hasn't blown me away, but the microphone is fantastic for picking up voices around the room. All in all very serviceable if you're looking to skype from the TV, but why they can't get the firmware right out of the box I can't fathom.
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4 of 5 people found the following review helpful
on July 25, 2011
I use this for my mac mini and using a 60 inch Sony TV as the monitor. It works great on Skype and FaceTime. The only sad part is that it does not support 16:9 aspect ratio. I don't know if that is Skype thing or not. Other than that, you have to go into preferences once you attach it and tell the mac where the Sound Input and Output goes. It also gives a much better picture than the Microsoft LifeCam VX-5000 Webcam.
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