Most helpful positive review
19 of 19 people found the following review helpful
Had the same problem with this webcam, but now it is working perfectly!! Please read solution I got from Panasonic's TecSupport
on February 17, 2012
Hello, I had the same problem with this webcam, I called Panasonic Technical Support, and they told me to download a firmware update in my computer, connect the FreeTalk Conference HD Camera USB cable to my computer, and run such update.
I connected the Freetalk camera to my Blu Ray player (Panasonic DMP-BDT310), and it is working perfectly. I made video call on Skype, the video as well as the audio are great.
For whoever wants to give it a try, here is the webpage:
On the right bottom you will see the download option, click on it and download the [Update your firmware(Size: 480 KB)] to your computer, connect the camera through the USB cable to your computer and run it, it will update your lates and the firmware your camera needs to run on you Blu Ray Player.
It is very likely that, while downloading the file, a Microsoft Firewall will tell you that this file has no certification and can be harmful to your computer, I downloaded it anyway and it upgraded the software in the camera as the Panasonic Technical Support representative told me. It is entirely up to you to do it, the thing I can tell you is that it does the job and I have the web camera working properly.
Enjoy your camera!
Have an awesome day,
Hi again, I received an email from Technical Support, here is what you need to do:
Thank you for contacting us. Please follow these steps to enjoy your TALK-7181 and TALK-7182 FREETALK Conference HD camera. Please ensure to update your camera to the latest Firmware Version 2703 so that you may enjoy video calls.
Use a Windows XP or Windows 7 PC.
Copy and paste this URL in your browser http://freetalk.me/media/download/FREETALKConferenceFirmwareUpdate_20110214.zip
Save the zip file onto your desktop and unpack, you will see a file called <FREETALK Conference Firmware Update_20110214.exe> which is the update program.
Plug the Camera into the Windows PC's using any available USB port
Click to open the exe File you saved to your desktop.
A pop-up/ dialog box will open on your screen "Freetalk Conference Firmware Update" - ensure that your pop-up blocker is off
Click "Update Firmware" button
(When the Firmware update is successful, the text "Reload Complete" will appear in the white box at the bottom of the dialog box. The firmware update process is now complete)
The camera is now ready to use. Please do not hesitate to contact us back if you need further help.