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Freedom, Inc.: Free Your Employees and Let Them Lead Your Business to Higher Productivity, Profits, and Growth [Hardcover]

Brian M. Carney , Isaac Getz
4.7 out of 5 stars  See all reviews (6 customer reviews)

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Book Description

October 13, 2009
Free to succeed . . .
Whether in troubled economic times or during years of prosperity, there is a proven way for companies to boost productivity, profits, and growth. Remarkably, it costs nothing––whether cost is measured in terms of monetary resources or time– –and is simply based on the belief that, if only people can be free to act in the best interests of their company, the results will be tremendous. Freedom, Inc. presents the evidence that this is not the Pollyannaish wish of a few dreamers, but a reality built by bottom-line-focused leaders. . . .

The culture of freedom works–and Freedom, Inc. reveals the secrets of a successful business paradigm based on a trusting, nonhierarchical, liberated environment.

The visionary leaders profiled here performed near-miracles in driving their companies to unheard-of levels of success, often from unlikely or disheartening beginnings. Businesses as diverse as insurance company USAA, winemaker Sea Smoke Cellars, Gore & Associates, advertising agency The Richardson Group, Harley-Davidson, and Sun Hydraulics have had the insight and courage to challenge long-held management beliefs about human nature and employees–and radically depart from the traditional command-and-control structures, rules, and policies. By freeing up the individual initiative and risk-taking instincts of every employee, these companies showed they could dramatically outperform their rivals in an array of fiercely competitive industries.

By listening to employees instead of telling them what to do, by treating them as equals and not limiting information through a trickle-down hierarchy, and by encouraging a culture in which employees have commitments (something chosen) as opposed to jobs (something imposed), these companies liberated their workers to fulfill their own individual potential, which has led to more productive, loyal, and engaged workers, as well as significant measurable profits and growth.

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Editorial Reviews

From Publishers Weekly

The key to a successful business is affording your employees more breathing room, claim journalist Carney and management professor Getz. Using examples of worker-centric companies countrywide, they make the case that the more freedom employees are given, the more rewards the company will reap. Starting with the history of workplaces—Thomas Jefferson's theories figure prominently—and a plethora of stories of such successful companies as FAVI, USAA, Vertex and Harley, the authors concentrate heavily on the importance of running a why company—making sure employees know why they're doing what they're doing—rather than a how company, in which employers instruct their employees on how to do their jobs. Much space is given to the art of listening to employees, building an environment that allows them to grow and self-direct, breaking away from hierarchical and bureaucratic corporate structure, treating workers as equals and motivating them to self-motivation. Worthy prescriptions all, but without the backing of wide-reaching data or larger vision, repetition replaces argument—and the whole suffers. (Oct.)
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

Review

"Brian Carney and Isaac Getz have used their powerful concept of freedom to serve as a crucial foundation for their imaginatively framed ideas in the broader area of commerce. A most interesting and original work."
––James MacGregor Burns, author of the Pulitzer Prize and National Book Award winning Roosevelt: The Soldier of Freedom, 1940—1945

"Human energy and creativity are key to any successful enterprise–yet most organization theories unwittingly suppress the power of employees. With dozens of vivid stories, Freedom, Inc. shows how successful firms tap into the human spirit, building a culture of accomplishment and human fulfillment. A must-read for every manager and entrepreneur."
––Philip K. Howard, author of Life Without Lawyers and The Death of Common Sense

"I've never thought that any of the things I've done were radical. They just seemed natural. . . . My total focus is on our work. . . . What can I do to keep making the work better and better and better and better."
––Stan Richards, founder and head of The Richards Group

"If the [work] environment is right, then we do the product right and we make a ton of money and have a blast. . . . In this culture there is zero tension and there is absolute trust."
––Bob Davids, founder of Sea Smoke Cellars

"I had to make the jobs more meaningful. . . . If you enrich the jobs you enrich the people."
––Robert McDermott, former CEO of USAA

Product Details

  • Hardcover: 336 pages
  • Publisher: Crown Business (October 13, 2009)
  • Language: English
  • ISBN-10: 0307409384
  • ISBN-13: 978-0307409386
  • Product Dimensions: 6.1 x 1.1 x 9.2 inches
  • Shipping Weight: 1 pounds (View shipping rates and policies)
  • Average Customer Review: 4.7 out of 5 stars  See all reviews (6 customer reviews)
  • Amazon Best Sellers Rank: #369,629 in Books (See Top 100 in Books)

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Customer Reviews

4.7 out of 5 stars
(6)
4.7 out of 5 stars
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Most Helpful Customer Reviews
2 of 2 people found the following review helpful
5.0 out of 5 stars Wonderful book with broad application! November 18, 2009
By Yudi
Format:Hardcover|Amazon Verified Purchase
I'm just writing to tell you how much i enjoyed this book. The
blend of psychology, business smarts, and good old fashion common
sense not only makes for a wonderful read but also opens up a whole
new dimension to psychology and the study of human behavior, far
beyond the traditional "couch therapy".

The argument that people are intrinsically driven by their need to be
productive, creative, self expressing and free, as opposed to just
being motivated by money, profit, and the pleasures they afford, is
amazingly powerful, both in its broad practical application as well as
in its philosophical and spiritual insight.

As someone looking to begin studying psychology its an idea i hope to
follow closely.

Looking forward to reading much more
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1 of 1 people found the following review helpful
5.0 out of 5 stars Are your talents being utilized? March 17, 2010
Format:Hardcover
This is a fantastic read for anyone who feels that their abilities are not being maximized. There are ramifications that go beyond private companies, profits, and bottom lines. If you work in ANY job where you feel your creative talents are not effectively utilized, you should read this book. Company culture has been shown in numerous studies to have a direct impact on individual performance. The book examines several case studies where companies "freed" their employees by creating an environment of trust and support, and the results were synergy, the growth and productive harvesting of individual talents, and organizational success. You will think differently about the organization that you work for
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3 of 4 people found the following review helpful
5.0 out of 5 stars Ordered Liberty in the Workplace October 28, 2009
Format:Hardcover|Amazon Verified Purchase
I just finished Freedom, Inc. and it was great -- both entertaining and substantive. It was especially fun to find a popular business book full of memorable vignettes (i.e., case studies) and the occasional social science finding that also addresses, without strain or pretension, Max Weber on bureaucracy and Thomas Aquinas on subsidiarity. (The latter being especially surprising.) It's hard to picture other recent business books tackling similar subjects .... "Herr Weber Stole My Cheese"? "The Seven Habits of Highly Effective Thomists"? It's a welcome change.
Among other things the book argues that, however valuable salary and bonuses may be in recruiting employees, a business will not retain its best employees or inspire their best efforts with money alone. Money matters, but it is no substitute for workers who understand and agree with a company's mission, regardless of whether that mission is producing the best motorcycle or resolving a customer's insurance claim as quickly as possible. The job of a leader, say Carney and Getz, is to communicate that mission (again and again), and to create an environment that gives employees the freedom to achieve the mission as efficiently as possible. That environment is never reduced to a formula, but is summarized as one that respects the individual's needs for dignity (or "intrinsic equality"), professional growth, and relative autonomy. The point isn't to let the inmates run the asylum, but to convert the asylum to a cooperative effort among individuals who respect one another.
All in all, Freedom, Inc. is a serious yet straightforward discussion of practical leadership in the private sector. Its description of "ordered liberty" in the workplace is appealing and convincing.
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