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Our old one still works, and this new one didn't.
Reached out to Freeplay customer service (they are out of the UK, so you have even less influence) and they were no help - return it to where you bought it.
Even after a full charge from an external USB source and additional hand-cranking, the LED just flickered on then quit.
First off, we bought one of these years ago and loved it so much we wanted another one, but wouldn't you know... they've changed the product, and not in a good way. Read morePublished 12 months ago by Florida Lady
I used mine for two years and it slowly degraded in light length. I went to the Freeplay website and they don't sell new rechargeable batteries. Not sure why. Read morePublished 15 months ago by Jon
Easy to charge, the light is pretty bright, and it spreads light out pretty well as opposed to a focused flash light.
I've had this for 4 years now and it still works. Read more
I can understand why Amazon no longer carries this item. If mine is any example of the quality and customer service, they are worthless. Read morePublished on December 29, 2011 by T. Jones
I bought this for use in Liberia because it seemed perfect for my needs.
Sadly, the lantern portion shuts off within minutes of being turned on. Read more
Wonderful lantern for camping or power outages. It's VERY lightweight, the crank works fast for charging it up and it's BRIGHT at it's highest setting. Read morePublished on May 9, 2010 by Bryan
I've only had the product a short while. It's still works, that's a plus. The down side is they do not provide a charger cable for this lantern quoting that they are some how... Read morePublished on March 31, 2010 by T. Kelley
This is a nicely constructed battery free lantern. You turn the handle to charge the battery or connect the mini-usb port to a computer or car charger. Read morePublished on March 23, 2010 by Ron Wis
Works well. Flashlight and lantern are quite bright. Small, light, and compact.
Hand crank works well. Read more