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Most Helpful Customer Reviews
64 of 64 people found the following review helpful:
4.0 out of 5 stars
Register Your Product At Frigidaire.com,
By
This review is from: Frigidaire FAD504DUD 50-Pint Dehumidifier (Misc.)
[...]
I received this unit free of charge because my old unit failed AND because I registered that purchase online at the Frigidaire website. I originally purchased the Frigidaire 50-pint humidifier (Model FDF50S1) in June of 2009 [i.e. the 2009 version of this product] through Amazon.com. The unit worked perfectly for two years then stopped dehumidifying. The unit would power on, one could change the fan speed, but the unit would not dehumidify even though the unit was set to Continuous (CO) and a hyrgrometer showed the basement room to be at 49% humidity. After contacting a local Frigidaire authorized repairer, I learned these units are considered "throwaway" meaning there are no serviceable parts (except the filter). The units are less expensive to replace than repair, so the manufacturer does not sell any replacement parts (except the filter). My 2009 system had a one year full warranty (long past) and a Years 2-5 "Sealed System" warranty (the sealed refrigeration system). I called Frigidaire (eventually directed to Electrolux Home Appliances, the actual manufacturers of Frigidaire dehumidifiers), and was expecting to have to pay some cost to get my unit replaced. The rep told me that since the dehumidifier system failed (within the five year warranty) the unit would be replaced with a new 50-pint unit FREE OF CHARGE. Frigidaire arranged for me to pick up a new unit (this unit) at Lowe's at no cost to me. Since my unit was REGISTERED ONLINE AT FRIGIDAIRE.COM at the time of purchase, I did not have to submit any receipts nor send the old unit back. Therefore, I have two summary points: 1. These dehumidifiers only last a few years 2. Make sure you register your Frigidaire dehumidifier purchase on-line after you buy. It will make the replacement process alot easier.
81 of 83 people found the following review helpful:
3.0 out of 5 stars
Works great, unless you want to use continuous draining,
By
Amazon Verified Purchase(What's this?)
This review is from: Frigidaire FAD504DUD 50-Pint Dehumidifier (Misc.)
I use this in my finished basement, and it does an excellent job of keeping it dry. I used it when it was 98 and humid and it did its job. I had to empty it out about two times a day. When the temperature dropped to the 70s and humidity dropped, I emptied it out about once a day. I can be away from my house a couple days at a time, so I hooked up a hose. Initially, it did not drain out of the hose, but instead continued to drain into the bucket. I took off the rear two wheels so it tips back a bit, now it drains through the hose.
If you are considering purchasing this, I would look elsewhere to a product that was designed correctly instead of needing to make an adjustment. If you already purchased this, want to use continuous draining, but do not want to return it, either put some cardboard at the front of the dehumdifier, or take off the rear wheels so it will drain from the hose instead of into the bucket. Hopefully there are no other design errors with this product, since it keeps my basement dry.
22 of 22 people found the following review helpful:
5.0 out of 5 stars
So far so good.,
Amazon Verified Purchase(What's this?)
This review is from: Frigidaire FAD504DUD 50-Pint Dehumidifier (Misc.)
Dried out my 1100sqft basement in about 36 hours.
The float takes about 3 sec to install BTW.
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