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Product Description
Amazon.com Product Description
How It Works
When the unit is started, the fan begins to pull moisture-laden air across the dehumidifying coil. The coils condense or draw moisture from the air and air flows through the side louvers into the room as dry, warm air. Moisture removed from air is collected in a bucket on the front of the dehumidifier.
• Effortless humidity control allows you to control the exact percentage of humidity in your room.
• Continuous operation is possible when unit is located near a suitable drain.
• Protects your home from mold and mildew caused by excess moisture and Helps eliminate bacteria in the air that can make breathing difficult.
• Anti-microbial mesh filter.
• AHAM certified and Energy Star compliant.
The antibacterial mesh filter reduces bacteria, room odors and other airborne particles for a cool, comfortable environment. The washable filter keeps your air smelling fresh. Cleaning the filter is a breeze. Located in the bottom of the unit, the filter slides out for easy access. The CLEAN FILTER light will illuminate after 250 hours, about every 2 weeks, of operation. At this time, remove the bucket and pull the filter downwards. Then, wash the filter with clean water and let dry completely. Once the filter has been cleaned and replaced, simply press the FILTER button to extinguish the light and the unit is ready to get back to work.
More Easy to Use Functions
The Frigidaire FAD704DUD 70 pint dehumidifier protects and prevents your home from mold and mildew caused by excess moisture and helps eliminate bacteria in the air that can make breathing difficult. The washable filter keeps your air smelling fresh. The full function electronic controls allows you to set your unit to the precise environment to prevent odors that result from mold, mildew and bacteria in any room.
You have the option to continuously drain your dehumidifier. This way, you don't have to worry about emptying the water bucket. Simply place the dehumidifier near a drain to discharge the water into. Then, screw a garden hose onto the threaded portion of the drain connector in the dehumidifier, and direct the hose toward the drain. Finally, select the desired humidity setting and fan speed on the unit for continuous draining to start.
The water bucket is conveniently located in the front of the unit allowing for easy access to empty and clean the canister. The easily accessible carrying handle and splash guard means no more messes with spilled water and makes emptying your bucket hassle-free.
The dehumidifier unit will shut off automatically and alert you when your water tank nears capacity and it is time to empty the water bucket. With a bucket full indicator there will be no more messes with spilled water.
Product Description
The Frigidaire FAD704DUD 70-pint Dehumidifier is an Energy Star Compliant 70-pint per day dehumidifier capable of continuous operation when the unit is located near a suitable drain. It features full-function electronic controls, an easily accessible collection container with level indicator, and a washable filter that removes both moisture and airborne particulates. The integrated casters allow you to move the unit easily to wherever it's needed.
Customer Reviews
Most Helpful Customer Reviews
473 of 484 people found the following review helpful
I bought mine at the local big-box home improvement store. It is used in my heated basement, which I want extra-dry as my firearms and other sensitive items are stored there.
After six months it started making a lot of noise. I checked it and found that the cooling coils were completely iced up, totally blocking the air flow. I let it defrost completely and tried again, with the same icing resulting after a few hours. I checked the manual. which gave "room temperature is too low" as the cause. Doubtful, I thought, but it is winter and only about 60 degrees in here. So I waited to spring and tried again. Now there is no cooling effect at all, and no water output. Obviously the icing was from the cooling fluid leaking, and finally it all leaked out resulting in the total lack of operation.
This is my second Frigidaire dehumidifier. The first had a fan motor failure after six months.
Obviously Frigidaire is no longer synonymous with quality.
By the way, it is not possible to contact Frigidaire customer service by their 800 number. The option for "speak to a representative" results in the computer giving a long-distance number to call. On previous occasions, I have had no luck with trying to contact them via their web site, either. However I tried again, this time requesting return contact by telephone.
This time they actually responded, but by email despite my request for contact by phone. The response was "I would like to offer you a 60% rebate towards a new unit." My response to that was, quoting the manual, "The unit has a FIVE YEAR WARRANTY period during which 'Frigidaire will repair or replace any part in the Sealed Refrigeration System....,' so why should I have to pay 40 percent?"
Their reply: "We apologize we will not be able to arrange service for your dehumidifier. Regrettably, escalating service costs have rendered repairing dehumidifiers a thing of the past as these units are no longer serviced.
Please let us know if you wish to accept the rebate offer so we may assist with issuing a rebate letter outlining details of the rebate as soon as possible. Please also note that not only will you receive the 60% rebate but as an added bonus when you receive the new dehumidifier the warranty will start over again from day one."
I wrote them again, requesting that they honor their written warranty. They replied "Thank you for contacting Frigidaire. We apologize that we are not able to assist."
In other words, they are refusing to honor the written warranty in the owner's manual. I have filed a complaint with the FTC, but expect little assistance since I am just a single citizen.
It is not only Frigidaire's product quality that is suffering....
Update, 06/24/2011: At N. Ha's suggestion (see comments on this review), I complained to the BBB in Georgia, where the Frigidaire humidifier service center is located per the manual. Today I received a phone call from Electrolux about my complaint. The woman said they wanted to "buy my unit back" for the full amount I had paid for it. She refused to call this a refund. However, she said I do not have to ship this unit they are buying to them, only the label with the model and serial number plus my original receipt. I guess calling it a refund might set a precedent. I, of course, accepted the offer and am awaiting the paperwork.
So, it looks like the only way to get satisfaction for the written warranty they have unilaterally decided to cancel for all current and future customers is to complain to the BBB. I hope many will do so.
After six months it started making a lot of noise. I checked it and found that the cooling coils were completely iced up, totally blocking the air flow. I let it defrost completely and tried again, with the same icing resulting after a few hours. I checked the manual. which gave "room temperature is too low" as the cause. Doubtful, I thought, but it is winter and only about 60 degrees in here. So I waited to spring and tried again. Now there is no cooling effect at all, and no water output. Obviously the icing was from the cooling fluid leaking, and finally it all leaked out resulting in the total lack of operation.
This is my second Frigidaire dehumidifier. The first had a fan motor failure after six months.
Obviously Frigidaire is no longer synonymous with quality.
By the way, it is not possible to contact Frigidaire customer service by their 800 number. The option for "speak to a representative" results in the computer giving a long-distance number to call. On previous occasions, I have had no luck with trying to contact them via their web site, either. However I tried again, this time requesting return contact by telephone.
This time they actually responded, but by email despite my request for contact by phone. The response was "I would like to offer you a 60% rebate towards a new unit." My response to that was, quoting the manual, "The unit has a FIVE YEAR WARRANTY period during which 'Frigidaire will repair or replace any part in the Sealed Refrigeration System....,' so why should I have to pay 40 percent?"
Their reply: "We apologize we will not be able to arrange service for your dehumidifier. Regrettably, escalating service costs have rendered repairing dehumidifiers a thing of the past as these units are no longer serviced.
Please let us know if you wish to accept the rebate offer so we may assist with issuing a rebate letter outlining details of the rebate as soon as possible. Please also note that not only will you receive the 60% rebate but as an added bonus when you receive the new dehumidifier the warranty will start over again from day one."
I wrote them again, requesting that they honor their written warranty. They replied "Thank you for contacting Frigidaire. We apologize that we are not able to assist."
In other words, they are refusing to honor the written warranty in the owner's manual. I have filed a complaint with the FTC, but expect little assistance since I am just a single citizen.
It is not only Frigidaire's product quality that is suffering....
Update, 06/24/2011: At N. Ha's suggestion (see comments on this review), I complained to the BBB in Georgia, where the Frigidaire humidifier service center is located per the manual. Today I received a phone call from Electrolux about my complaint. The woman said they wanted to "buy my unit back" for the full amount I had paid for it. She refused to call this a refund. However, she said I do not have to ship this unit they are buying to them, only the label with the model and serial number plus my original receipt. I guess calling it a refund might set a precedent. I, of course, accepted the offer and am awaiting the paperwork.
So, it looks like the only way to get satisfaction for the written warranty they have unilaterally decided to cancel for all current and future customers is to complain to the BBB. I hope many will do so.
491 of 506 people found the following review helpful
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Length:
3:27
Mins
I freely admit that this review is inspired as much by the opportunity to experiment with posting a video as by a desire to provide something useful. Still, you may find some help here.
Two things will be obvious: first, I'm clearly no videographer; second, this is a pretty good product.
In the space of about 3-1/2 min. this video will
1. walk you through a typical use case in a basement,
2. show you how to use the dehumidifier, and
3. offer a simple (and in many cases, cost-free) way of connecting the dehumidifier to a floor drain.
I hope you find this useful.
Two things will be obvious: first, I'm clearly no videographer; second, this is a pretty good product.
In the space of about 3-1/2 min. this video will
1. walk you through a typical use case in a basement,
2. show you how to use the dehumidifier, and
3. offer a simple (and in many cases, cost-free) way of connecting the dehumidifier to a floor drain.
I hope you find this useful.
206 of 211 people found the following review helpful
Amazon Verified Purchase
This unit sucks water from the air by the gallons. I set it up in my finished basement and right out of the box it worked great. So well, in fact, I needed to empty the large capacity tank too often. So I opened up the back hose valve, connected a short garden hose and pointed it to the floor drain. The unit kept filling up the tank and did not drain out the hose :-(. It appears that the hose drain in the back just works on gravity--there's no pump. So if the floor is not level and/or if the hose is a little narrower than the male connector on the back of the unit (as most are) the water will not drain through the hose the valve. The fault is poor product design. To remedy, I bought a right-angle PVC adapter, barb adapter and clear tubing (to visually see whether it was working) from Flex PVC.com. Parts: "508-007 FGH by .75 FPT (female NPT) 90degree", "PPN46 3/4 mpt x 1/2 barb adapter", and "1/2 x 5/8 Clear Tubing BTF". The right angle adapter is large and maintains the 3/4" garden hose opening from end to end. Once assembled and attached I experimented and found the correct position for the dehumidifier which is on a slightly uneven floor. Now the water drains through the hose (which I can watch through the clear hose) and it works as it should. Frigidaire should provide this setup to all users that need to use the hose valve in the back until they fix the design issue. I keep the unit running continuously and it gives off more heat than I would like, heating up the basement which is usually cool in the summer. But it's somewhat unavoidable with this technology so I will take heat over humidity. I've added an image of my setup to the product images for visual reference.
Most Recent Customer Reviews
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Published 1 day ago by yelkcub
Does the job.
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Published 1 day ago by jubummy
Works great!
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Published 5 days ago by DT
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I always had a dehumidifier in my basement but this is far more effective.Do not forget to change the filter on a regularly. Read more
Published 6 days ago by AmnBabu
Doing the job so far
I purchased this model Frigidaire from Walmart online about a week ago with my AmEx because I wanted to be able to take it back to a bricks & mortar store if there was a problem,... Read more
Published 6 days ago by Nadeem
I've had 2 by another manufacturer and this is much quieter
I've had 2 other dehumidifiers that I purchased from Amazon. Both were by Soleus 50 Pt units. This Frigidaire is super quiet compared to those two. Read more
Published 8 days ago by gadgetjunkie
Excellent product and quiet as well
This works so much better than expected. I have a fairly large basement and all the reviews said to get the largest one possible. Thus the 70pint version is fantastic. Read more
Published 8 days ago by Michael
DEHUMIDIFIER FRIGIDAIRE
The ease of ordering and receiving was excellent. Operated right out of the box with easy start up instructions and has been working great since. Read more
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