Most helpful critical review
6 of 7 people found the following review helpful
Decent looking fridge, but lots of flaws and issues
on October 13, 2013
We bought a full set of Firgidaire "Gallery" line of appliances, fridge, range, microwave and dishwasher.
We've had many annoying problems with the fridge from the very beginning. The day after we started using it, it started to leak. It was leaking from a strange spot. Called the store, they didn't believe us and sent a repair person to verify our report and "fix" it. They couldn't believe what they were seeing, so it got replaced. The second one had a leak too from the water filter housing. Called again and they gave a new filter to try. That seemed to work. About 3 months later, the rubber seal on the fridge side door just ripped. It's a nice size rip, about a good 15-18 inches. Then the fresh produce drawer cracked, started from the top and spread all the way down and almost all the way across the bottom. The worst of all, about 6 months ago, the ice and water dispenser started acting up and would NOT stop dispensing after the lever was released!!! Water or ice would continue to dispense indefinitely until you opened the freezer door to cut power to it!!! It still does that occasionally and it's just a bad problem. My kids are scared to use the ice/water dispenser! And then there is also another problem with the ice dispenser. It comes out at such a velocity that unless you hold the glass all the under it, it shoots out all over the place. Not to mention that the ice maker container always get over-filled and ice cubes fall out the back and the sides into the freezer compartment. The lever that is supposed to stop ice making when the container is full never gets raised by the level of ice. And of course, as others have reported, when you do dispense ice, it IS like an avalanche! You get ice all over the floor since it comes so fast and furious!
I simply cannot recommend this fridge to anyone! There are a lot of different options out there, and you don't hear these types of bad quality reports from others (online or neighbors). And the "Gallery" line was supposed to be the mid-level and higher quality. I can't imagine what the base models are like!
It does keep food cool and looks ok. But it's not worth dealing with all the annoying issues. Would not buy another frigidaire fridge again. Stay away from this brand of refrigerator.