Customer Reviews

Frigidaire WF2CB PureSource2 Ice And Water Filtration System

5 star:		(163)
4 star:		(42)
3 star:		(12)
2 star:		(9)
1 star:		(33)

 

 

I have had my Frigidare refrigerator for about 5 years now. The filters used to have a thick housing over the two smaller cylinders and it worked wonderfully. I never experienced any problems with those filters. About 2 years ago they changed the design taking away the outer housing leaving only the two smaller cylinders. Since then I have been through 8 filters in two years. When you cover the outlet hole and blow into the inlet hole, you can see the water spirt out of the side of the cartridge. It doesn't always occur at the top seal; however, many times the leak is in the plastic but you can see where the seam glue has run down to the spot where it's leaking. It appears that the glue they are using is dissolving the weak plastic and causing it to leak. I'm not sure what you can do about it but I just save my receipts and take them back about every 2-4 months when they fail. It's a pain but the manufacturer won't do anything about it. I just won't buy another Frigidare in the future!

First, I saw that one reviewer has a problem with leaking filters when used in an older Frigidaire. I've had no such problem with the original filter and two replacements that I've installed. (And yuck! to see what those filters have removed from the city water!) So, maybe higher than normal water pressure is the problem and could possibly be regulated. Just a thought.

My Rating:

The filters are 5-star performers but even at Amazon's lower price, I still consider them "pricey", so I dropped a star.

My Tip:

I kept my last filter in until performance (delivered water flow rate) had diminished considerably. It was sort of an experiment in economy. I was surprised when my ice maker started to jam with the under-sized "cubes" (they are actually shaped like half of a large thick coin) resulting from the slower water flow through the old filter. One or more of the ice ejector cogs would get jammed with one of the "runt" cubes. What obviously happens is that the water fill operation is controlled entirely by a timer, so reduced flow results in less water delivered to the tray cavities. The cycle continues and results in small cubes of ice for which the ejectors are not designed.

So my tip is that if you try to extend the life of the filter by accepting the slower water delivery rate, pay attention to the size of the ice cubes. When they are reduced to about two-thirds normal size, the ice maker is likely to become jammed. It's easy to see the problem after removing the cover from the ice maker, but the only solution is to install a new filter. Once I cleared the jam easily by hand but had to (carefully) use an ice pick the next time - and then immediately installed a new filter!

Regards,

EdB

This product is an exact match for my Frigidaire. It slid right in and after a few glasses running through the system (to get rid of the air bubbles) things are running perfect again.

This filter is for my Frigidaire Side-by-side, 26.0 cu ft, Stainless Steel refrigerator. Model # FRS6LF7JS0, S/N: 4A81707239. Manufactured April 2008.

I first operated the water dispenser on 08JULY08. After the RED light came on to change the filter, I kept putting it off...over and over until I became accustomed to seeing the pretty RED light. It complemented the GREEN ice dispenser light very well, especially during the winter holidays.

I finally purchased the replacement filter and replaced it on 14MAY10...yes, that's right, 22 months of filtering and at least 13 months overdue for a change. The filter, being see-through, allowed me to see the bits (albeit small) of debris that floated about when I shook the old filter. It was something of a gagging effect I experienced in my thoughts. I should have changed the filter a lot sooner was the thought thereafter.

The point I wanted to single out is that even though the filter would definitely not pass a health inspection, the water that came out through it was relatively clear...I mean it! I would have never known that the filter was mucked-up had it not been for the RED "change me now!" light. Therefore, this filter is a very good filter.

However, the manufacturer states that this filter is to be replaced after 6-9 months of use or after a flow of 400 US Gallons, whichever comes first. I am assuming that the RED "change me now!" light is initiated by the filter backing up (Differential Pressure a.k.a. Delta-P), if not by this means, then perhaps by a flow meter? Whichever it may be, change your filter when the manufacturer says so. The price is high per unit, but if you were to change the filter out every 6 months, the price per day is approximately $0.19 (approximately $0.13 if every 9 months).

After you install the new filter, the manufacturer says to run water through the filter for 3 minutes. This will cycle out the air in the new filter and kind of give it a rinse at the same time. The water, at first, will come out somewhat like heavily diluted milk, due to the teeny-tiny air bubbles making their way out.

Don't forget to reset your RED filter light (if you have one)!

These filter housings ALWAYS leak after a few months. This is a design issue related to the Pure Source 2 design, not Amazon or its vendors.

Our water pressure is not too high at 60 PSI. The plactic housings would eventually get a hairline crack with the older cast plastic type of filter. The new filters are made of tubular plastic stock but they eventually leak where they are glued to the O-ring end of the filter.

I have had my floor soaked several times with this faulty design.

Nothing much new to add here to the plethora of bad reviews. I've returned this filter at least six times to Home Depot due to leaks - bad leaks - after anywhere from 1 to 4 months of service. Original filter (box design, no longer sold) never leaked. My current filter started leaking (natch, spewing water all over the butter and relish) after less than one month in service. On previous leaks I was able to cover one hole and blow on the other and find water seeping from the seam between the clear plastic and white end caps. It is definitely fault design in the filter.

I might just write a letter to Electrolux but from what I have heard they seem to ignore the issue. This is either a scam to increase filter turnover or just a general lack of care from the company to fix an obvious systemic issue. They have been losing money from me as I have replaced filters by simply exchanging them at Home Depot. My recommendation would be to buy at your local big box so you have that option, as these things LEAK.

To further the leak review discussion:

Just called Frigidaire/Electrolux to ask about the leaky redesign. They cannot tell me whether what they sell on THEIR OWN WEBSITE is the original design (2 cylinders enclosed in a plastic rectangle) or the faulty (2 cylinders not enclosed). Customer service assured me that the part would fit; when reiterating I was concerned about the 2 cylinder design and not the fit they suggested going to Lowe's to look at the part available. Want to order from Amazon as $10 cheaper- note the customer photo is the original rectangle and Amazons photo is the exposed 2 cylinder design.

**I don't think the company is concerned about the flaw.** A suggestion: letter writing campaign to the company- companies do seem to respond better to something in writing (it is visible proof they ignored the consumer if they don't act). Maybe involve your local news; many like faulty product reports/warnings. Let's ramp up the bad publicity and make them care about us!

My situation: Three year old fridge which I have not replaced the filter on even once given the reviews online. In case Frigidaire should ever read Amazon reviews, please know knowledgable consumers do exist who will (1) not buy the faulty filters, (2) not buy Frigidaire/Electrolux products in the future, and (3) discourage any friends from buying these brands. (Interestingly, I have had TurboTax respond to a mostly positive Amazon review with one minor suggestion- a surprise and an indication a company cares). A shame if Frigidaire/Electrolux loses business this way- my whole kitchen is stainless Frigidaire appliances.

never had a problem until i ordered filter from amazon, it leaked, i returned it and they replaced it, (not in time for refund) the new one started leaking. I called for repair on refrigerator. They could find nothing wrong. Too late for refund, $70 for 2 useless filters. I bought one from lowes, it has not leaked yet, if it does I can take it back and they will replace it without me paying for it again. Thanks amazon!

These filters are expensive and they leak around the o rings very frequently causing a mess in the fridge when the dispenser is used

Thought it would be great to save money on a filter, but since this one started leaking after just two months, I ended up going back to Sears and buying a new one.