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From Conflict to Resolution:Skills and Strategies for Individuals, Couples, and Family Therapy Paperback – December 17, 1993


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From Conflict to Resolution:Skills and  Strategies for Individuals, Couples, and Family Therapy + The Power of Two: Secrets of a Strong and Loving Marriage + The Power of Two Workbook: Communication Skills for a Strong & Loving Marriage
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Product Details

  • Paperback: 368 pages
  • Publisher: W. W. Norton & Company; Reprint edition (December 17, 1993)
  • Language: English
  • ISBN-10: 0393310930
  • ISBN-13: 978-0393310931
  • Product Dimensions: 0.6 x 0.1 x 0.9 inches
  • Shipping Weight: 1.2 pounds (View shipping rates and policies)
  • Average Customer Review: 3.8 out of 5 stars  See all reviews (4 customer reviews)
  • Amazon Best Sellers Rank: #1,143,335 in Books (See Top 100 in Books)

Editorial Reviews

About the Author

Susan Heitler, a clinical psychologist in private practice in Denver, wrote her first book, David Decides About Thumbsucking, to help parents and children to end thumbsucking habits. In her second book, From Conflict to Resolution (1990), Dr. Heitler explained that conflicts can be handled in five main ways. Getting angry yields fights. Giving up yields depression. Doing nothing about a problem sustains anxiety and tension. Avoidance via distraction invites addictions and obsessive-compulsive disorders. The fifth and by far the best option is collaborative problem-solving to create win-win solutions. Dr. Heitler's third book, The Power of Two, teaches win-win communication and problem-solving skills. This biography was provided by the author or their representative. Susan Heitler, a clinical psychologist in private practice in Denver, wrote her first book, David Decides About Thumbsucking, to help parents and children to end thumbsucking habits. In her second book, From Conflict to Resolution (1990), Dr. Heitler explained that conflicts can be handled in five main ways. Getting angry yields fights. Giving up yields depression. Doing nothing about a problem sustains anxiety and tension. Avoidance via distraction invites addictions and obsessive-compulsive disorders. The fifth and by far the best option is collaborative problem-solving to create win-win solutions. Dr. Heitler's third book, The Power of Two, teaches win-win communication and problem-solving skills. In addition, Dr. Heitler's audio CD's on anxiety, depression and couples' skills offer new perspectives for individuals who want to live more emotionally comfortable lives. Dr. Heitler's own family attests to the effectiveness of the techniques she writes about. She and her husband, married over 35 years, have successfully raised four children, three of whom now run a company that teaches Power of Two skills over the internet. The large extended family of which Dr. Heitler and her husband are now matriarch and patriarch includes 8 grandchildren who love to gather and play together.

More About the Author

Susan Heitler, a Harvard and NYU graduate and clinical psychologist in private practice in Denver, wrote her first book, David Decides About Thumbsucking, to help parents and children to end thumbsucking habits.

In her second book, From Conflict to Resolution (1990), Dr. Heitler writes for therapists her integrative conflict-resolution theory of emotional health, distress, and therapy. The book explains that conflicts can be handled in five main ways. Getting angry yields fights. Giving up yields depression. Doing nothing about a problem sustains anxiety and tension. Avoidance via distraction invites addictions and obsessive-compulsive disorders. The fifth and by far the best option is collaborative problem-solving to create win-win solutions.

Dr. Heitler's third book and its sequels are for the general public. The Power of Two teaches win-win communication and problem-solving skills. So do The Power of Two Workbook, The Win-Win Waltz DVD, and online interactive learning to master the skills for relationship success at PowerOfTwoMarriage.com

Dr. Heitler's audio CD's on anxiety, depression and couples' skills offer new perspectives for individuals who want to live more emotionally comfortable lives.

Dr. Heitler's own family attests to the effectiveness of the techniques she writes about. She and her husband, married over 40 years, have successfully raised four children, three of whom now run a company that teaches Power of Two skills over the internet (PowerOfTwoMarriage.com). The large extended family of which Dr. Heitler and her husband are now matriarch and patriarch includes 10 grandchildren who love to gather and play together.

Customer Reviews

3.8 out of 5 stars
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Most Helpful Customer Reviews

6 of 6 people found the following review helpful By Kevin Adams on October 20, 2010
Format: Paperback Verified Purchase
I love this book. There are several chapters in this book that have helped me understand human behavior better than any other book I have read. I am a lawyer and I have purchased several copies of this book for various clients.
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6 of 7 people found the following review helpful By A Customer on June 5, 1999
Format: Paperback
Dr. Heitler pulls together all the various kinds of therapy, uniting them under one umbrella concept--conflict. She then gives you the most detailed explanations of how to do therapy, and a ton of examples, so you can be a much better therapist. If you are a self-help person this book also could be very enlightening.
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Format: Hardcover Verified Purchase
Found the book to be repetitious and very boring. Did not give me much insight into better communication as I hoped it would. I was very disappointed with this book and the work book.
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1 of 11 people found the following review helpful By reading tree on October 28, 2011
Format: Paperback Verified Purchase
the quality of the book is good, and i like the size of letter and everything. i am satisfied with this purchase.
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