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From the Top Down: The Executive Role in Volunteer Program Success Paperback – June 1, 1996

ISBN-13: 978-0940576179 ISBN-10: 0940576171 Edition: Revised

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Product Details

  • Paperback: 211 pages
  • Publisher: Energize, Inc.; Revised edition (June 1, 1996)
  • Language: English
  • ISBN-10: 0940576171
  • ISBN-13: 978-0940576179
  • Product Dimensions: 0.8 x 6.2 x 9.2 inches
  • Shipping Weight: 13.6 ounces
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Best Sellers Rank: #406,265 in Books (See Top 100 in Books)

Editorial Reviews


An invaluable tool...gave me the insight as to how to work with current staff to accept the challenge of working effectively with new volunteers. --Elliot Shelkrot, President and Director, The Free Library of Philadelphia

A classic...should be read by both the executive director and coordinator of volunteers. Susan is simply one of the best writers and thinkers in the field. --Celeste Wroblewski, Associate Director for Volunteer Development, YMCA of the USA national office

...a comprehensive structured approach to designing and administering volunteer programs... --Foundations News

About the Author

Susan J. Ellis, recognized internationally as a leader in the volunteer field, has been conducting workshops on volunteer management for the past 19 years. She is founder and president of Energize, Inc. and is a national columnist on volunteerism for THE NONPROFIT TIMES.

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Most Helpful Customer Reviews

8 of 9 people found the following review helpful By J. Cravens on November 27, 2002
Format: Paperback
This book puts forth ideas and resources that are changing the ways people view, value and involve volunteers. It represents the growing profound shift in how organizations should think about volunteer contributions and support for those volunteers. If you are part of an organization that involves volunteers, whether or not you yourself work with them directly, this book is ESSENTIAL for your bookshelf. Written by one of the most respected authorities on volunteersim and volunteer management in the world, Susan Ellis outlines the key executive decisions necessary to lay the foundation for effective volunteer involvement: policies, budgeting, staffing, employee-volunteer relationships, legal issues, and the value of volunteers beyond financial. Prepare to be challenged, and prepare to have traditional ideas about what volunteers represent swept away. This is an empowering and practical read, and a book you will reach for again and again.
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