An invaluable tool...gave me the insight as to how to work with current staff to accept the challenge of working effectively with new volunteers. --Elliot Shelkrot, President and Director, The Free Library of Philadelphia
A classic...should be read by both the executive director and coordinator of volunteers. Susan is simply one of the best writers and thinkers in the field. --Celeste Wroblewski, Associate Director for Volunteer Development, YMCA of the USA national office
...a comprehensive structured approach to designing and administering volunteer programs... --Foundations News
About the Author
Susan J. Ellis, recognized internationally as a leader in the volunteer field, has been conducting workshops on volunteer management for the past 19 years. She is founder and president of Energize, Inc. and is a national columnist on volunteerism for THE NONPROFIT TIMES.