Froth Au Lait Professional Elite S10 Automatic Milk Frother
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- Innovative heating and whipping technology; fully automatic--shuts off when done
- Thickest and richest froth topping
- Includes recipe book for making varity of froth flavors
- Makes Chai Tea and Hot Chocolate
- Commercial Quality-NSF approved
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Top Customer Reviews
If you own a tea café or drink a lot of tea lattes and don't want to invest in a decent (read: expensive) espresso machine, affordable options for heating and frothing your milk and chai lattes are, unfortunately, quite limited. While I can't speak to the adequacy and efficacy of the Froth au Lait Professional Milk Frother for home use, I cannot recommend the professional, NSF version for commercial/café use unless you don't mind replacing it every 6-18 months. I have owned four of them, employing two at a time, over the past 3½ years, and eventually gave up on them for a different solution.
The Froth au Lait Professional looks promising: a sturdy, stainless steel pitcher mounts easily on top of a solid-appearing base with a simple on/off button and hot/cold switch. To use it, you assemble a 3-part paddle on a hollow metal post in a pitcher, pour in milk, mount onto the base, and turn on. The cycle time to heat and froth the milk is about 3-3.5 minutes, a long time if you've got several latte orders lined up during an insanely busy Saturday.
The cons of this device outweighed the pros for us. If your café is a loud, raucous place, you won't mind the jarring (and, increasingly loud, over time) clatter it makes. Granted, espresso machine steamers are loud too, but a loud hisssss is preferable to the clankety-clank of this appliance for your café's chi any day.
Your milk should be hot when it's finished cycling, but unfortunately, ours would often stop halfway after making a few drinks in a row (this suggested to us that thermostat got thrown off because the device isn't adequate for subsequent cycles).Read more ›
Then I ran across the Froth Au Lait. I bought the cheap one first, and loved the foam, but it stopped working (the bottom beater stopped turning -- more on that later). I was not happy with how the return was going (they insisted I contact the manufacturer), so I took the machine apart to look at it myself, then fired off a not particularly flattering e-mail (I believe the phrase "piece of junk" was used at one point).
And the next day, received a call from the President of Froth Au Lait, stating my e-mail bothered her so much she googled me and tracked me down. Asked that I send my machine directly to her, promised she would get back to me, and said they would tell me what went wrong. In the meantime, I bought this model.
Not only did they call me back, but explained what the problem was (see below). In the meantime, I have been using this model, and it works great. Makes wonderful foam, I can mix in Hershey's and Splenda to make low calorie, sweet chocolate foam for the cafe mocha. The only downside to this model, as opposed to the less expensive ones, is that if you are only making one beverage, you will be wasting a lot of milk, but for me the stainless steel bottom makes that worth it.
The downside? You have to clean this after each use. Seriously. Clean it. Well. And don't use it wet.Read more ›
Upon doing some extensive research, it seemed this Froth Au Lait Professional was *the* frother to own. All the reviews on this site seemed to indicate it was the best thing to come along since the discovery of milk itself. Although the price was high, I decided the stainless steel model would provide better longevity as compared to its cheaper, plastic-based sibling.
When I first opened the package, the first thing I noticed was its size. It was 3-4 times larger than the Aeroccino, and seemed pretty well built. The pitcher contained a long post jutting from the bottom, with a rather sharp edge at the top (more on this later). The plastic frothing paddles drop onto the top of this post.
The first time I used this frother, it delivered great frothed milk. It was at the right temperature for me (hot, but not scalding), and its capacity seemed just right. However this is where all the positive aspects of the frother end.
This product has several design flaws, in addition to poor customer service. The following were issues I encountered/observed, and may not bother other people, but they were big problems for me.
First, even though the pitcher is large, it is not easy to clean due to the metal post jutting from the bottom. Residual milk tends to burn at the bottom, so a scouring pad of some kind is required to completely clean it. I ended up scraping my hands a couple of times on the post trying to get the bottom completely clean.Read more ›
Most Recent Customer Reviews
To clean this machine, let it clean itself:
1. Fill the used container with water to cover the blades plus one drop of dish soap, then run it through a cycle.
2. Read more
Deafening noise, motor now taking 20 seconds to get up to speed. Called customer service 10 times. I get a message that they are on holiday and will return Feb. 20. Read morePublished on March 23, 2013 by James McCoy
As I had read in another review, this product is good for occasional use, but not for ongoing needs of a small cafe. Read morePublished on December 23, 2012 by Andrea
We love our Froth Au Lait Elite S10 Professional Frother. My wife walked into our local Bed Bath & Beyond store, asked the sales rep to recommend a frother & she said the Froth Au... Read morePublished on October 17, 2012 by Paul
My husband and I love our Elite Frother!! It makes awesome froth (1% milk works best). We have the best Lattes in town right here in our own kitchen--that's what our overnight... Read morePublished on October 9, 2012 by Cynthia R. Strom
10 years ago we got our first Froth au Lait - "Gourmet" edition, a gift from my parents. We were in love with the machine and the product it produced - very stiff airy foam (and... Read morePublished on October 8, 2012 by James L
Froth Au Lait FALN-S9 Professional Elite S10 Hot Milk FrotherI like a nice dense creamy froth on my cappucino and having bought several coffee machines and milk frothers none of... Read morePublished on August 3, 2012 by pipit
This is one of my favorite items in the kitchen. I use it every day. Like it so much that bought one for our boat as well. Read morePublished on July 10, 2012 by MSTEI
Bought this to use lm Australia - obvious from address. Blew the power in my house and wrecked item. Read morePublished on June 15, 2012 by SPARKLE