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The book contains many examples that demonstrate how the principles discussed have been applied in numerous businesses.
The wisdom in this book truly applies to all life experiences and applying these fundamentals provides a way to enhance those life experiences.
I highly recommend this book to all who are in leadership roles as well as anyone looking to become more personally effective.
This is a terrific book that offers a road map to an improved business culture and the lessons apply outside of work as well. Read morePublished 8 days ago by Michael Fanger
A great book! We're using it to help reinforce our Core Values. It's written in such a clear and methodical way that it's easy for our team to "get it"... Read morePublished 8 days ago by Daniel Kohl
David Friedman has produced an easy, conversational guide to "quality" - as it pertains to workplace culture, interpersonal relationships and even personal attitudes. Read morePublished on July 22, 2012 by Brian Mount
Bottom line-it is an excellent book. Simple, well structured, backed up by personal experience and really easy to read (it is not a text book). Read morePublished on March 31, 2012 by Bruce Gissing