Fundamentals of Logistics Management [Paperback]

Lisa Ellram (Author)

Book Description

Publication Date: October 1, 2005

"Fundamentals of Logistics Management" (European edition) offers students a fresh perspective on the evolving factors that make logistics critical for business success. With a marketing approach to logistics that prioritizes customer satisfaction, the text includes all the relevant theory and uses case studies from a variety of industries to illustrate effective logistics strategies. The book covers global logistics, while also focusing on logistics issues unique to Europe. Core logistics concepts are introduced in an accessible and practical format, making this an essential text for anyone studying logistics for the first time.

Editorial Reviews

About the Author

David B Grant, PhD is Professor in Logistics and Deputy Academic Director at the University of Hull Logistics Institute, Kingston upon Hull, UK. He has previously lectured at Calgary, Lethbridge, Edinburgh and Heriot-Watt Universities. Professor Grant holds BComm and MBA degrees from the University of Calgary and MSc by Research (with Distinction) and PhD degrees from the University of Edinburgh. His doctoral thesis investigated customer service, satisfaction and service quality in food processing logistics and was awarded the James Cooper Memorial Cup PhD Award by the UK Chartered Institute of Logistics and Transport. Professor Grant's logistics and supply chain management research interests focus on customer service and satisfaction, service quality, relationships, the integration of logistics and marketing, services marketing, research methodologies and techniques, and SME logistics. He has published over 70 papers in refereed academic journals, conference proceedings and books and his business experience includes corporate banking, retailing, and financial and marketing consulting. Professor Grant is a member of the Council of Supply Chain Management Professionals, the UK Logistics Research Network, and the Nordic logistics research group NOFOMA. He is also a member of the UK Higher Education Academy and holds a Professional Certificate in University Teaching from the University of Edinburgh. James R Stock teaches at the University of Southern Florida. Douglas M Lambert teaches at Ohio State University. Lisa M Ellram teaches at Arizona State University.

Product Details

• Paperback: 512 pages
• Publisher: Higher Education; European ed edition (October 1, 2005)
• Language: English
• ISBN-10: 0077108949
• ISBN-13: 978-0077108946
• Product Dimensions: 9.6 x 7.4 x 0.9 inches
• Shipping Weight: 1.9 pounds
• Average Customer Review: 4.8 out of 5 stars  See all reviews (8 customer reviews)
• Amazon Best Sellers Rank: #1,364,751 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

34 of 34 people found the following review helpful:

5.0 out of 5 stars Good book for beginners in the logistics area, January 8, 1999

By A Customer

This review is from: Fundamentals of Logistics Management (Irwin/McGraw-Hill Series in Marketing) (Hardcover)

A useful resource for someone entering the logistics area or trying to understand what logistics means... Lots of examples - better explain the wider scope of logistics - rather than just transportation for which logistics is often mistaken. Probably the only "Fundamentals" book on Logistics. Reasonable price too..

41 of 45 people found the following review helpful:

5.0 out of 5 stars A complete book for anyone interested in logistics, October 25, 1999

By A Customer

This review is from: Fundamentals of Logistics Management (Irwin/McGraw-Hill Series in Marketing) (Hardcover)

It is a complete book that mentions about all the disciplines related with logistics (IT, MRP,Traffic, Warehouse Management, Purchasing etc.). Moreover, it gives sofisticated and applicable (not purely theoritical) mathematical formulas for optimum stock levels. The problems of real life have been examined well and suggestions for sollutions are provided as well. Any logistics manager can benefit from this book by learning different applications at different companies and sectors and obtaining progress ideas for her/his company too. A book that provides broader horizons and acknowledges about the applied and empirical methods in logistics

4 of 4 people found the following review helpful:

4.0 out of 5 stars Essential concept content, September 22, 2001

By 

Rafael Caraballo "Hatamoto" - See all my reviews

This review is from: Fundamentals of Logistics Management (Irwin/McGraw-Hill Series in Marketing) (Hardcover)

I have found this book extremely useful and can reccommend it with the confidence that it will help every person involved in Logistics in either: 1) Revise personal experience in the light of customer service and marketing research. 2) For beginners in the field, to develop a sound conceptual basis in Logistics & Suply Chain Management. I used as reference for my own work and I can assure that following this approach will ensure that different persons with different background & experience can understand the key issues.
I have not rated this book with 5 stars since while it infuses concept, it will not provide system design tools. Perhaps this is better, since it will allow for creativity instead of clonation, the first being what I feel is the best engineering practice everywhere. If you want to contact me about this book, you are welcome.