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Fundamentals of Organizational Communication: Knowledge, Sensitivity, Skills, Values 4 Sub Edition

2.9 out of 5 stars 31 customer reviews
ISBN-13: 978-0130035592
ISBN-10: 0130035599
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Editorial Reviews

From the Back Cover

Fundamentals of Organizational Communication: Knowledge, Sensitivity, Skills, Values Seventh Edition

Pamela S. Shockley-Zalabak, University of Colorado

 

 

Fundamentals of Organizational Communication presents organizational communication concepts within a unique competency-based approach that incorporates personal knowledge, interpersonal sensitivity, communication skills, and ethical values. Blending theory, analysis, and practice, this seventh edition provides an extensive introduction to major organizational communication issues, theories, and skills, enabling students to immediately apply the concepts presented.

 

Features of Fundamentals of Organizational Communication, 7/e:

  • Provides comprehensive coverage of major issues–including organizational conflict, globalization, leadership, values, change, diversity, technology, and ethical behavior– offering students the most thorough introduction to the current field of organizational communication.
  • Emphasizes globalization and communications technologies throughout the text and identifies how these major changes impact organizational life to help prepare students for the modern workplace.
  • Highlights feminist organizational perspectives and includes new discussions of destructive communication behaviors, workplace friendships, courage, ethics, and responsibility, so students gain an understanding of the skills and values needed for successfully negotiating issues often encountered within organizations.
  • Introduces new concepts of organizational change, including the appreciative inquiry process, which identifies how strengths rather than weaknesses or problems can be used to move an organization forward.
  • Offers students career information and insights into planning for potential employment opportunities.

 

Praise forFundamentals of Organizational Communication

“The information presented in this book is timely, appropriate, and highlights the core ideas of organizational communication. In short, the Shockley-Zalabak book does a fantastic job of addressing the objectives of my course, more so than any other organizational communication text I’ve reviewed.”

–Adam Earnheardt, Youngstown State University

 

“So many organizational communication text books focus extensively on the theoretical aspects of the subject matter. This text provides students with clear examples and information about the applicability of the subject matter and demonstrates how the content of the course may have direct relevance to their future careers.”

–Christine L. North, Ohio Northern University

 

--This text refers to an out of print or unavailable edition of this title.
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Product Details

  • Hardcover: 498 pages
  • Publisher: Addison-Wesley; 4 Sub edition (November 1998)
  • Language: English
  • ISBN-10: 0130035599
  • ISBN-13: 978-0130035592
  • ASIN: 0801332036
  • Product Dimensions: 1 x 7.8 x 9.8 inches
  • Shipping Weight: 1.7 pounds
  • Average Customer Review: 2.9 out of 5 stars  See all reviews (31 customer reviews)
  • Amazon Best Sellers Rank: #3,643,368 in Books (See Top 100 in Books)

Customer Reviews

Top Customer Reviews

Format: Hardcover
I have this textbook for my Organizational Communications class and I have to admit this is one of the hardest to read textbooks I have ever come across. I know that textbooks are for learning but the author's verbose style does not seem to engage the reader and while it is probably one of the better books for the class it was intended to teach, the only engaging part of the book are the real world examples used. If you have to read this for a class, please dedicate extra time as you will be re-reading many of the pages and even then, the content might not sink in easily.
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Format: Hardcover
The most interesting thoughts in this book are presented when she accidentally describes someone else's idea succinctly.

The book is shockingly-zalabakly poorly written. It is ironic that a book about communication is a such an embarrassingly messy thicket of thorny, tangled syntax.

Or, to put it in the author's own words, "Taken as a whole, these definitions and issues help us understand organizations from their structure and from the ways they continually create and change what they do and how they do it." (Page 15)

Shockley-Zalabak finds new and innovative ways to say nothing at all in the most circuitous, ham-fisted manner.
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Format: Paperback
I didn't believe it, or the negative reviews, but this book isn't well written. Loads of wordy-passive voice, poor word choices, long winded explanations that often don't relate to the topics; ideas so abstract and unclear that you're left wondering. I don't know what else to say. I've read some pretty difficult textbooks in my time, but this is... different. In the past, I knew it was me who wasn't getting it, but reading this, I got more and more annoyed with the book rather than myself. It wasn't terribly difficult to read, but it was aggravating as heck. Probably due to the sentence organization and poor word choices, I don't know.

Don't get me wrong, this is a good book and the information is good. It's just the writing wasn't good.

I'm sure others can put it into words better than I can.
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Format: Paperback
I have this book for my Organizational Communications class and from the Prefix and 1st Chapter, I can see this will be a horribly boring class if all material is taken from this book. My biggest complaint is the typset is very small and a larger print is not offered. The sentences run on and on and on, get to the point. Also, this is text book only, as in the real world it doesn't work this way. Most people use email to communicate and that is the worst communication I have ever seen. Rarely do people meet face to face anymore and managers hide behind electronic communications and closed doors. This book is a pipe dream and I would really like to know where these types of communication are actually being used. I really wish college would teach real world principals. Paying a fortune to get my degree and I get offered a book like this to learn from, get real and a reality check.
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Format: Paperback Verified Purchase
One would think that if they are writing about communication that they would gear it to their audience, which I feel they miss by far, as the author uses lots of large words in description of giving definitions to various Business things! If the average people out there read at an eighth grade level and the news paper is geared to an eighth grade level you would think that the author would write this book at an eight grade level. One thing about communication that I know if you talk over someone or some people that is not effective communication if the receiver of the person to be communicated to does not understand what is being said to them! I am in college and I am not quite yet up there at working on my doctor-en degree! The authors also must understand that not everyone's best way to learn is by reading, we do not all learn well that way, as some of us are visual learners, audio learners, hands-on learners, and so on and some may be a combination of each.
This book was not written very well for it's audience it was intended, as most people agree in my class that it is a very dry read! Unfortunately, this was a mandatory book for my Business Communication Class in college, which I am sure their are better books on this subject out there!
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Format: Paperback
This book is just terrible, I think captain obvious would be pretty pleased with it but not many others. The theory are more statements than actual theory, never seen it before actually. The whole book is written so weird, it's like after you read something under a title you find yourself asking "yes, and then?" or "so what?"

This book is a total waste of money.
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Format: Hardcover Verified Purchase
Unlike the book, I will get to the point. This was a terrible book that was very difficult to read or gain any information from. For a communication book, it felt like you had to interperet the author's writting to get much information from it. The examples we just 'ok' and not much of a help to the reader. I am honestly displeased after finishing this book.
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Format: Hardcover Verified Purchase
The book came in a timely manner. However, my main complaint would be that it did not come in the condition that was stated. It was supposed to be used-like new and when I opened it up it is yellow highlighter everywhere . Also, the front few pages are loose. I usually try to sell my books back once I have completed a course, but I seriously doubt I will be doing that with this book.

If it would have come in the proper condition I would have rated you higher.
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