Fundamentals of Queueing Theory (Wiley Series in Probability and Statistics) [Hardcover]

Donald Gross (Author), Carl M. Harris (Author)

Book Description

ISBN-10: 0471170836 | ISBN-13: 978-0471170839 | Publication Date: February 13, 1998 | Edition: 3

This look at queueing theory stresses the fundamentals of the analytic modeling of queues. It features Excel and Quattro software that allows greater flexibility in the understanding of the nature, sensitivities and responses of waiting- line systems to parameter and environmental changes.

"...this is one of the best books available for use as a textbook for a course and for an applied reference book. Its excellent organizational structure allows quick reference to specific models and its clear presentation coupled with the use of the QTS software solidifies the understanding of the concepts being presented. I highly recommend this book to educators and applied researchers."--IEE Transactions on Operations Engineering

Editorial Reviews

Review

"...this is one of the best books available for use as a textbook for a course and for an applied reference book. Its excellent organizational structure allows quick reference to specific models and its clear presentation coupled with the use of the QTS software solidifies the understanding of the concepts being presented. I highly recommend this book to educators and applied researchers." --IEE Transactions on Operations Engineering

Review

"This exceptional book is a most welcome text for advanced university undergraduate and/or graduate students. It is built on the solid foundation of the three previous widely acclaimed editions since 1975 that have been among the few cornerstones of texts in the field. The new edition contains a superb blend of theoretical and contemporary real-world examples."
–Dr. Percy Brill, Department of Management Science and Department of Mathematics and Statistics, University of Windsor --This text refers to an alternate Hardcover edition.

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Product Details

• Hardcover: 464 pages
• Publisher: Wiley-Interscience; 3 edition (February 13, 1998)
• Language: English
• ISBN-10: 0471170836
• ISBN-13: 978-0471170839
• Product Dimensions: 9 x 6.5 x 1.1 inches
• Shipping Weight: 1.6 pounds
• Average Customer Review: 4.0 out of 5 stars  See all reviews (5 customer reviews)
• Amazon Best Sellers Rank: #1,162,979 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

46 of 46 people found the following review helpful:

5.0 out of 5 stars The Classic Queueing Theory Text, November 7, 1999

By A Customer

This review is from: Fundamentals of Queueing Theory (Wiley Series in Probability and Statistics) (Hardcover)

Fundamentals of Queueing Theory (third edition) by D. Gross and C. Harris is THE classic queueing text book. It is up-to-date, thorough, rigorous, intuitive, and even fun to read (for the mathematically inclined). This book can be read at different levels, none of them easy. It is intended for an audience of graduate students in operations research, industrial engineering, management science, or mathematics. There are other excellent queueing books out there, but this has to be the overall best seller! Highly recommended.

8 of 8 people found the following review helpful:

5.0 out of 5 stars Good for supplementing course lectures, November 9, 2007

By 

SM-NM Catboy (USA) - See all my reviews
(VINE VOICE)   

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This review is from: Fundamentals of Queueing Theory (Wiley Series in Probability and Statistics) (Hardcover)

I used this book to supplement a course in queuing theory and found it to be more readable than other books on the topic, including ELEMENTS OF QUEUING THEORY WITH APPLICATIONS. This may not be a book to pick up for casual reading to learn about queuing theory, but if you are taking a queuing-theory course, I would highly recommend it. I struggled with deciding to give this book four or five stars: Four stars because I feel that the derivations of various queuing models could have been presented in a clearer manner. Five stars because I think it's the most readable queuing-theory book I have encountered.

6 of 6 people found the following review helpful:

4.0 out of 5 stars Good text, March 29, 2008

By 

K. Khavari - See all my reviews
(REAL NAME)   

This review is from: Fundamentals of Queueing Theory (Wiley Series in Probability and Statistics) (Hardcover)

I always recommend Kleinrock's "Queueing systems Volume I: Theory" to my friends for learning the basics of queueing theory. But "Fundamentals of queueing theory" is an excellent text to have. I find it much easier to find the necessary pages to refresh my memory on an equation or a specific approach to solving a problem when using Gross and Harris.