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Future, Inc. How businesses can anticipate and profit from what's next
 
 
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Future, Inc. How businesses can anticipate and profit from what's next [Hardcover]

Eric Garland (Author)
4.9 out of 5 stars  See all reviews (10 customer reviews)


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Hardcover, 2007 --  


Product Details

  • Hardcover: 264 pages
  • Publisher: Amacom; 1St Edition edition (2007)
  • Language: English
  • ISBN-10: 0814497861
  • ISBN-13: 978-0814497869
  • Product Dimensions: 9 x 6 x 1.2 inches
  • Shipping Weight: 1.2 pounds
  • Average Customer Review: 4.9 out of 5 stars  See all reviews (10 customer reviews)
  • Amazon Best Sellers Rank: #2,697,387 in Books (See Top 100 in Books)

More About the Author

Author, speaker, futurist and intelligence expert. Managing partner, Competitive Futures, Inc. Bassist. Linguist. Bon vivant.

 

Customer Reviews

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Average Customer Review
4.9 out of 5 stars (10 customer reviews)
 
 
 
 
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5 of 5 people found the following review helpful:
4.0 out of 5 stars Garland provides a timeless method for strategic IT moves, May 2, 2007
As a newcomer to the field of information technology, I was hopeful that this book would provide insights on how to manage change from a technological viewpoint. Although the purpose of the book was not technology alone, the theme was intertwined throughout the book and explored in creative ways. The technology topics were not discussed in depth which left room to explore analysis techniques. These tools will be applicable even when current technologies are obsolete. Therefore, this book will be a reference for years to come.

The book is divided into two sections: Tools and Techniques and Drivers of the Future. In the first section, each chapter discusses one important stage of the futurism process. The second half devotes a chapter each to eight different broad categories of trends. Each chapter contains real world examples that demonstrate companies succeeding or failing at strategically planning for the future. The last page of each chapter contains a handy checklist of the important points from the chapter and a section explaining activities or implications of the topic. This provides a quick reference guide and easy access to information from the chapter.

The basic premise of the book is to introduce futurism and provide the tools necessary to develop scenarios of the future that may not be obvious to the analyst. The step by step process is easy to follow and uses graphics to illustrate key points. In fact, Garland stresses that graphical representations lead to the successful implementation of the futurist techniques. Wagner in "Partners for Progress" supports this when she explains how road maps help leaders focus on ways of conceptualizing the future. Garland uses many real business examples that illustrate his points in dramatic ways. He even manages to show how chocolate bars and bottles of beer are affected by technology trends.

In the second section of the book, Drivers of the Future, the author begins by stating that new capabilities in information technology are leading most changes. Then, he scratches the surface of other topics and devotes a chapter to each: aging, information technology, heath care, biotechnology, energy, nanotechnologies, media and communications, and ecology and sustainability trends. To my surprise, the theme of technology was present in each of the topics. From the notion of smart homes that support the changing needs of the aging population to the nanotechnologies that are changing healthcare, technology is either responsible or reactive to the evolving society. To remain competitive, businesses must stay informed on all of these topics and prepare for the future.

Of these broad topics, the aging trend was particularly interesting to me. Charles Lanigan in "Preparing a Capable Workforce for the Knowledge Economy" underscores the importance of the aging trend as he discusses the effects of the changing demographics. As the shift from physical labor to intellectual labor continues, businesses must face the fact that capturing the knowledge from retiring employees is not an easy task. Businesses must create tools to enable the proliferation of knowledge. In addition, he states that "many problems in our modern world are caused or exacerbated by human beings who fail to think and communicate, relate to others or respond mindfully to changing circumstances". This is one of many reasons why Garland's tools and techniques are valuable for the success of a company.

One other item of note is the chapter dedicated to information technology trends. Although technology plays a major role throughout the book, the ideas presented in this chapter support Nicholas Carr's controversial IT ideas in "IT Doesn't Matter." Garland acknowledges that information technology is becoming more powerful, less expensive, and available to all. Both Carr and Garland treat IT as a commodity that does not provide a strategic advantage from competitors.

After reading this book, I was left with two questions. First, how do companies assign a value to each scenario? The book successfully demonstrates the tools that are required to list possible outcomes, but it is lacking in the valuation department. Secondly, how do companies successfully implement the scenario? Andy Hines, a leading futurist by his own right, provides a complimentary process to Garland's but in six phases. He starts with understanding the present with what he calls "Framing" and "Scanning" steps. Then, he explores the future in the "Forecasting" stage. After his "Visioning" and "Planning" stages he explains the "Acting" stage where he describes how to implement the plan. Garland stops short of this final implementation phase.

In conclusion, anyone involved with strategic planning should definitely have the tools that Garland describes in this book. His step-by-step process engages the organization in seeing the value of looking at a broad range of areas and has brought many companies successfully into the future.

References
Carr, N.G. (2003), "IT Doesn't Matter." Harvard Business Review, (81:5), May 2003.
Hines, A. (2006) "Strategic Foresight." The Futurist, Sept/Oct 2006.
Lanigan, C. (2007), "Preparing a Capable Workforce for the Knowledge Economy." CIO Magazine, March 14, 2007.
Wagner, C. (2006), "Partners for Progress: Creating Global Strategies for Humanity's Future", The Futurist, Nov/Dec 2006.
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5 of 5 people found the following review helpful:
5.0 out of 5 stars Quick read and useful tool for professionals or for the classroom, January 13, 2007
This book provides an excellent breakdown of the analytical process that futurists use, allowing the common person to incorporate long-term thinking into every-day decisionmaking. Garland effectively uses examples from every-day life to provide some background on what futurism is, and why futurist thinking is important. He then proceeds to break down the process, set by step, to show the reader how he/she can adpat his/her thinking to make better decisions for the long-term.

I have to admit that I was skeptical at first that a guy calling himself a "futurist" could be taken seriously. Fortunately, I read it on a recommendation, and I'm more than willing to admit that I was wrong. What Garland is writing about could just as easily be called something more respectable, like "trend analysis." I've found, however, that futurism is a developed discipline, and I think I'm way too late to get them to change the name of their clubs, magazines, and the titles on their literature. Garland's book establishes that futurism is not a subset of business--it is a holistic way of thinking, which, in a fast past, increasingly integrated world, should permeate professional thinking. This may seem like a truism, but, as Garland points out with example after pitiful example, very smart people have failed to succeed on this point.

If you have a job where you have to make decisions or plan (I am a long-term planner for a large organization), you will find this book useful. I read it with a stack of post it notes, marking the concepts that I later used in the workplace, impressing co-workers. I haven't decided if I will tell them about Garland's book, or let them believe that I'm just a genius. The book has very good strategies for conceptualizing the "system" of factors that will impact an issue in the future, for identifying (to the extent possible) all relevant factors in the "system" that related to the issue that you are looking at, and also tools to help avoid falling into the trap of giving the answer we want, or the answer that fits best with one's own prejudices. He also explores some of the major demographic/technological trends that are likely to impact the world we live in, and which need to be taken into consideration in planning for the future. In my view, this book provides an effective tool for anyone who wants to be a successful innovator rather than a of a victim of circumstance.

As far as the writing, this book is written in a very accessible manner--first writing person with lots of jokes and color. While, in places, I would have rather had more "high falutin" tone, I think that would have done a dis-service to readers. As is, this book could be used for anyone's reading at home. The font was also very readable, which would make it ideal for assigned classroom reading. I was able to race through in one Saturday, and started using some of the ideas in the book at work the following Monday.

Garland's comments on future trends appeared to be only the surface level of much deeper thinking. The level of detail was appropriate for this volume--a "primer" or "textbook" view of futurism. That said, I'd have been interested to get more detail on Garlands thinking on key issues that will impact our future, and he believes they're likely to change the world. I suppose he doesn't want to give away all of his trade secrets...
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2 of 2 people found the following review helpful:
5.0 out of 5 stars It's really worth every penny!, June 28, 2008
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This review is from: Future, Inc. How businesses can anticipate and profit from what's next (Hardcover)
Fantastic book!
Very interesting and well written. Connects directly "future studies" with "strategic planning". Introduces the concept of System Thinking, analizes trends and go through scenario generation, all ilustrated by good cases.


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