Most Helpful Customer Reviews
17 of 18 people found the following review helpful:
1.0 out of 5 stars
to bad no one at the support number knows what skype is, March 29, 2007
This review is from: GE 2 in 1 - Internet & Standard Phone (Office Product)
As a computer technician I have installed the software and set everything up and my phone says I am connected to skype (all though it can not read my contacts, I am told you have to manually enter them). I can not call out or receive calls even though it says I am on line and I am able to do it from the computer. I have been on line with support for over 4 hours now. Each time getting transferred to a new person, now I have the supervisor on the phone who like the last 8 people have no idea what skype is or have ever used it. Like the last 8 people he is reading the troubleshooting tips out of the manual and wants to know if the phone is powered on and is my computer powered on. The last technician was unaware this product comes with a cd or any type of software and the phone still does not work so back it goes, no one should have to go through this. the supervisor I last person I spoke to "tells me there is no one here that has used this phone before, we are unable to help you. I would suggest you return it"
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10 of 10 people found the following review helpful:
1.0 out of 5 stars
Not ready for prime time, August 26, 2007
This review is from: GE 2 in 1 - Internet & Standard Phone (Office Product)
I too was very disappointed with this phone. A phone is an audio device primarily. In this respect, this phone flunks. It's the worst audio I've heard in years. And it has nothing to do with skype which sounds great if I use it thru my computer or I conference in with my landline. It also has nothing to do with the small size of the phone. Even when I wore a good quality headset, it was still terrible. The quality is so tinny, I can barely understand the other speaker. They also complain that my voice quality is terrible. It also tends to break up and crackle. You would think in this day and age, getting decent sound quality would be a no brainer.
I was also disappointed that when you make a skype call, the contacts brought in from the computer display only phone numbers and not the name you set up in skype on your computer. I'm calling people, not phone numbers!
Other than that, it is fine. Set up was fairly easy. I like the fact that you can bring the second handset into the conversation via the intercom function. Unfortunately, I may end up returning it because of the terrible sound quality.
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12 of 13 people found the following review helpful:
1.0 out of 5 stars
pathetic sound quality, October 2, 2007
This review is from: GE 2 in 1 - Internet & Standard Phone (Office Product)
I have not used this phone for SKYPE yet, but as a land line phone it is pratically worthless. The sound quality is so bad you can't understand what the person on the other end is saying. Do not buy this phone, at least not if you ever wanted to use it as a land line phone.
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