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GE 28821FE2 Dect 6.0 Digital Cordless Phone and Digital Answering System Featuring GOOG-411 with 2 Handsets

by GE
3 out of 5 stars 44 customer reviews

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  • Stylish cordless telephone with built-in digital answering machine and GOOG-411 autodial button
  • DECT 6.0 technology is WiFi friendly, offering greater range and security
  • GOOG-411 button for free business directory assistance and connection
  • Integrated digital answering machine with playback slowdown
  • Backed by a 1-year warranty
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Product Description

Product Description

Dect 6.0 interference free technology in a full featured phone with true digital sound and easy read LCD keypad backlit in blue. Comes with base unit and 2 handsets, expandable up to 6 handsets. Handsets function as speakerphones. Free directory assistance by using dedicated one touch button for Google 411 and searching by name or category. Digital message system with message counter, playback speed control, and Do Not Disturb feature to route all incoming calls through answering system. Phone also has a clock with alarm making it perfect for use in a bedroom. One year warranty. Product Description The GE 28821FE2 DECT 6.0 Digital Cordless Phone and Digital Answering System with 2 Handsets is the first phone to integrate a one-touch autodial GOOG-411 button. With DECT 6.0 technology, conversations are crystal clear, and a built-in digital answering system further adds convenience, making the 28821FE2 the only phone you'll need in your home or office.

The GE 28821FE2 DECT 6.0 Digital Cordless Phone offers:
  • Integrated GOOG-411 auto-dial button.
  • WiFi-friendly DECT 6.0 technology for crystal clear calls.
  • Built-in digital answering machine.
  • Expandable to six handsets.

The GE 28821FE2 offers a dedicated GOOG-411 button for one-touch convenience. View larger.
Built-In, One-Touch GOOG-411
The 28821FE2 has a dedicated GOOG-411 button that immediately connect you to GOOG-411, a completely free and automated service from Google that uses speech recognition to let users find and connect to businesses from their phone. Simply tell GOOG-411 what business you're looking for and you will be automatically connected for free.

Crystal-Clear Calls No Matter Where You Are
Thanks to DECT 6.0 technology, you'll have clear calls all the time. Unlike older phones that use 5.8GHz, 2.4GHz, and 900MHz frequencies, the DECT 6.0 frequency is not susceptible to interference from WiFi networks and other phones and appliances, meaning you get static-free calls in your kitchen, by your computer, and everywhere else in your home. DECT 6.0 provides greater range and security as well.

Built-In Answering Machine
The digital answering machine records messages on a computer chip so you can jump from one to the next without any wait. The system also has playback speed control, letting you slow down your messages to catch important details such as phone numbers.

Full-Featured and Expandable
The phone features a stylish arched base design and comes with two handsets. The system is expandable to six handsets as your family or business grows, and doesn't require any additional phone jacks. With support for Caller ID, you can see the name and number of callers, even when you're already talking on the phone. Also featured is a 50-number phone book making it easy to call your friends and family. The handset features a Speakerphone and has a large blue-backlist LCD display. Each recharge allows for up to 10 hours of talk time. The GE 28821FE2 phone is backed by a 1-year warranty.

What's in the Box
Base unit, two handsets, two handset battery packs, AC adapter for base unit, AC adapter for cradle, and two belt clips.

Product Information

Product Dimensions 3.3 x 3.9 x 7.2 inches
Item Weight 1 pounds
Shipping Weight 2.4 pounds
Item model number 28821FE2
Customer Reviews
3 out of 5 stars 44 customer reviews

3 out of 5 stars
Best Sellers Rank #2,077 in Electronics > Office Electronics > Telephones & Accessories > Landline Phones > Cordless Telephones
Date first available at March 1, 2008

Warranty & Support

Product Warranty: For warranty information about this product, please click here


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Customer Questions & Answers

Customer Reviews

Top Customer Reviews

By Gearhead Mania TOP 1000 REVIEWER on April 21, 2008
Vine Customer Review of Free Product ( What's this? )
I did some research on DECT 6.0 before using the GE cordless phones. The system communicates in the 1.9 GHz frequency band, so the DECT 6.0 refers to software version 6.0, rather than 6 GHz. One of the features of DECT 6.0 systems is that it allows remote stations to communicate with the base station via a wireless interface. This means that when you expand up to 6 handsets, only the base station has to be wired to a RJ-11 modular port for VoIP or a standard telephone line. The other 5 handsets can communicate with one another on a wireless digital network.

-The GE 28821FE2 is one of the first cordless phones that I have seen come equipped from the factory with Nickel Metal Hydride (NiMH) battery packs. This is surely the sign that a manufacturer FINALLY understands that Nickel Cadmium (NiCd) battery packs are a failure. I have gone through several cordless phone systems that used NiCd packs and they would begin to discharge rapidly and suffer from the memory effect about 1 year into ownership. I retrofitted some Uniden handsets with NiMH battery cells that I soldered together, but I was shocked to see these new GE DECT 6.0 handsets come with Sanyo NiMH packs from the get-go! As long as you do not overheat NiMH cells, they will last several years and generally do not suffer from the memory effect. They have a much higher capacity than NiCd and can handle higher current demands. If any GE/Thomson engineers are reading this, I would like to thank them for using NiMH battery packs in these cordless phones. I look specifically for cordless devices that come with NiMH batteries and wish Amazon or GE marketing would have publicized this feature.
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Vine Customer Review of Free Product ( What's this? )
We really wanted to love these phones, and for the first week or so, we did. Google 411 is a wonderful feature, and very intuitive; even if you aren't sure of the correct name of a business, it comes up with most likely possibilities and allows you to easily find what you're looking for via voice commands. We tried to trick and confuse it, and found it highly reliable and effective. The handsets are light weight, and the belt clip is very tight and secure. Not only does the screen state that you have voice mail, but a light also blinks on the handset and base. You can set up special ring tones for certain people (once they've been added to your phone book), which is a great option (more on this below) to audibly identify regular callers. The volume range for both the ringer and speaker is adequate.

The interface isn't wonderful. Adding numbers to the phone book is challenging, there's no easy way to add a number of someone who calls in. You have to go through 4 menu options to get to a point where you can enter numbers which sounds like a nitpick, but when you have 40-50 numbers you'd like to store, it gets tedious. This phone also seems to lack a vibrate option.

One of our biggest complaints is that it takes a three to four rings *before* caller ID comes up. You end up staring at the screen waiting for caller ID to kick in, and if you've set up those custom ring tones as above, then what you're getting is three to four of the standard, before it recognizes who the caller is, and starts with the special tone. Then when you do answer, it takes another ring or two for the other handset on the system to recognize that you've picked up, so you're saying hello while still hearing ringing in the background.

As I said, we really wanted to like these phones.
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Vine Customer Review of Free Product ( What's this? )
I wanted to really like this phone... and judging on pure-sound (can I hear the other party, can they hear me), it does just fine.

Unfortunately, the phone is significantly hobbled by seemingly-readily-apparent usability issues. Given this, I was really torn between giving it three, rather than four stars, but in the end the reasonable ergonomic comfort + the excellent range and good sound quality pushed it over to a four in my book.


I typically receive and make calls from and to numbers in the U.S. I don't subscribe to caller ID, nor do I often interrupt callers with call-waiting or attempt three-way calls. My calling patterns, then, are pretty basic :) In my home, I have a wireless network, microwave, TV with several remotes, etc. Haven't found anything to interfere with the phone's signal.


It's poor, IMHO, and frustratingly so, to the point I have to ask... did ANY usability experts look at this thing prior to launch? And -- do people really really want form over function in their phones?

For instance, more than 80% of the buttons on the phone's base are invisible to me when the base sits on my desk AND not easily accessible/distinguishable by feel. I have to stand up, and then squint to look at black buttons on a black surface with teeny tiny white labels.

Setting preferences and typing names into the phone is similarly annoying in a "what the heck?!" kind of way. The up/down selection buttons are right at the top of the phone. The "OK" button is at the bottom. So much for one-handed operation. One minor nice touch: the addressbook menu setting is first, so you can hit OK a few times in succession to get to stored names.
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