Customer Reviews

GE MWF Refrigerator Water Filter

5 star:		(522)
4 star:		(101)
3 star:		(20)
2 star:		(11)
1 star:		(27)

 

 

Shipped immediately, took it out of the box, ignored all the instructions and warnings as men do, unscrewed the other one, put this one in, filled up 2 big glasses of water to "flush it" and that was it.

Maybe 5mins worth of effort?

Not sure what else to say in a review of this item, worked great in our GE fridge.

This was the same filter I could have ordered from GE directly, but at a much better price.

This filter replaced the GWF filter in my regrigerator without any adapter or problem

The item exactly matches with original filter. The original filter is type GWF "Smart Water Plus" for GE refrigerator type PSS26LGRB WW.
It took hardly couple of minutes to replace the filter. We have observed the new filter for the last few weeks and we have not faced any problem so far.

Their design makes them easy to get in and out, and the company that sells them through Amazon is prompt and easy to deal with.

I have 2 GE refrigerators, both under 2 years old. I purchased 2 of these replacement filters...and an HM water meter, to see how good the the filters work. To my extreme surprise, the water filters remove nothing from the water, the contaminent levels are equal with the tap water in each of my two houses!!! I ran gallons of water through the filters and the readings never went down. So I called GE, customer service informed me there was a small chance I could have received 2 defective filters, and I should try to return them to Amazon. I tested the HM water meter on bottled water that is supposed to be very pure, and it was. Arrowhead water is at a "marginally safe tap water" level. My neighbor's reverse osmosis worked well. (I highly recommend everyone get a water meter...especially if you are putting any kind of trust in these GE filters!).

I ordered the MWF filter only to receive the International model. My main thought is internationally, they dont have the same safety guidelines as we do in the US. When I received the order, it was nothing more than the product box with a mail sticker on it. The box was covered in typical shipping tape. I also noticed there were no instructions or product details inside the box either. I know this feedback form is for products only but others thinking of ordering this should be hesitant since so many have had problems recently. I have emailed the company about receiving a full refund, as well as reporting them to Amazon. It is unlawful to advertise one thing and ship another... borderline on fraud. I would not use any product that's labeled "For International Use Only". I smell counterfeit here.

The filter arrived promptly but it is defective. My fridges water dispenser trickles water instead of the stream my old filter provided.

I did receive one genuine water filter for my refrigerator and it worked fine. But what I ordered (and what it stated on my invoice and on my order confirmation) was a "3-pack of ..."

I tried to contact the vendor, no response.
I tried to contact vendor through Amazon resolution web page, no response.
I filled out an Amazon claim, no response.
Amazon refunded my money.

So although the filter I did get was fine, the vendor needs to work on their customer service. I am satisfied with what happened, but still it would have been more fair if they had just refunded me 66.6% of the money I paid, or had sent me two more filters and not refunded me anything....

I also ordered the MWF and received a MWFINT. Wrote to Seneca River Trading and they replied that it can be substituted for the regular one. It may be, but if you read what it filters, it's a bit different from the "American" one. Not sure what to do.......