We purchased this dehumidifier after reading a recommendation from the Consumer Reports website (our faith in Consumer Reports went down after our experience with this product). We initially were happy with our purchase; however, after 7 months the device stopped working:
A) the built-in hygrometer appeared to malfunction (?) and the device stopped removing moisture from the air (unless we set it to remove moisture continuously, which is an option on the device)
B) after using the device in "continuous" mode for 1 week, ice crystals began forming on the front of the device - we turned it off and called GE.
Their solution was to ship us a "good will certificate" for the purchase of another GE dehumidifier (the certificate is worth a maximum of $250). We're in the process of ordering a new one.
The device operated in a climate controlled section of our home. We also own a Delonghi DD50P Dehumidifier purchased at the same time: The Delonghi operates in our garage which is not climate controlled and is still functioning well.
While GE support was kind/responsive, this GE product was unreliable/appears to be poorly engineered and/or manufactured.
