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GE Profile : PFSS6PKXSS 36 25.5 cu. ft. French Door Refrigerator, Ice/Water - Stainless Steel

by General Electric
1.8 out of 5 stars  See all reviews (43 customer reviews)

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Product Features

  • Integrated Ice And Water Dispenser With Temperature Display
  • ClimateKeeper With Dual Evaporators
  • Slide N Store Freezer Basket
  • Dimensions: (WHD): 35 3/4 X 69 3/4 X 35 5/8 In.

Product Information

Technical Details
Brand NameGeneral Electric
Item Weight188 pounds
Product Dimensions75 x 75 x 56 inches
Part Number PFSS6PKXSS
Form Factor french_door
Included Componentsice_maker, water_dispenser
Additional Information
Best Sellers Rank #9,558 in Appliances (See top 100)
Shipping Weight598 pounds
Date First AvailableJuly 3, 2008
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Product Description

GE PFSS6PKXSS 25.5 cu. ft. French Door Refrigerator with Slide-Out Spill Proof Glass Shelves, Electronic Sensors, TurboCool/TurboFreeze Settings, External Ice/Water Dispenser and LED Lighting: Stainless Steel

Customer Questions & Answers

Customer Reviews

Most Helpful Customer Reviews
28 of 28 people found the following review helpful
2.0 out of 5 stars Ice Maker Knocking Very Disappointing August 16, 2009
The fridge is nice over all lots of shelves to adjust etc. After about 8 months in I started to hear a knocking noise sometimes late at night coming from the fridge. Diagnosed the ice maker in the top left gets jammed up and tried to keep making ice it will not shut off so the gears that turn the ice into the bin just grind away. This is going on for about 5 months now and sometimes its once a week and lately its every day sometimes twice a day. I am in contact with GE to fix but other reviews many people were told it was normal and there was no fix. Just a fair warning if you are going to drop over $2k on a fridge I would make sure they have this issue fixed. If you look around on the Net its a very common problem with this fridge with a lot of very frustrated users and customer service techs trying to tell me its normal for my fridge to sound like someone is knocking on the door for 1 hour straight at all hours of the day and night which is unacceptable.
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20 of 21 people found the following review helpful
1.0 out of 5 stars Poor Customer Service from GE May 4, 2010
By Shane
I purchased an expensive GE Profile French Door Refrigerator on 4/24/10. It was delivered on 4/26/10. First, I plugged the unit in and it failed to cool. I went through all the troubleshooting tips in the manual without any luck. After dialing 5 different phone numbers, I was able to speak to a GE representative. The representative walked me through the process of turning the unit on. I asked them why this information was not in the user manual...they didn't know. Immediately after the unit started to cool, I heard very noticeable noise coming from it. I called the GE service number, and they sent out their repair person. The repair person told my wife that there was nothing wrong with the unit. I knew better, so I made them come out again and stayed home from work to be there. The repairman agreed that there was something wrong. He opened up the back of the unit and said he fixed it. The unit is still not fixed properly. I talked to GE Customer Service Representatives (Tee - Employee # 682851 & Lanee - Employee # 644793), and I told them that my GE refrigerator was a lemon. I asked them to replace it. They said that GE will not replace a refrigerator unless it is completely broken. I do not believe that GE cares about customer satisfaction. I will continue to fight this battle with GE. I recommend against buying GE appliances. They will not stand behind their product.
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22 of 27 people found the following review helpful
1.0 out of 5 stars This applies to all GE refrigerators March 7, 2010
I have owned (and still own) several GE refrigerators. This is an assessment of all of them: never, never buy a GE refrigerator with a built-in ice-maker. The ice-makers have been included for decades, and GE still cannot make one which is reliable. Ask any repairman: the ice-maker is by far the commonest source of problems, especially the ones with a feed through the door. The ice-maker requires a separate water line; it is noisy; and when the tray is removed, it may take hours to get it back into place. The ice itself lies open to the atmosphere of the fridge, and picks up foul tastes. The system wastes energy. When kids use it, ice ends up on the floor, damaging the wood and causing a hazard. The little flap at the top of the dispenser sometimes does not close, and then ices up.

The whole ice-maker and ice-dispenser is a disaster. It shows how engineers sometimes can design something which must have worked in their labs, but does not work under actual, real-life conditions. What is amazing, is that in all these years, they have never come up with a really reliable, workable design.

I have warned you! Now just let your wife or the salesman persuade you to buy one, and you can find out for yourself.
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5 of 5 people found the following review helpful
1.0 out of 5 stars Dont waste your money July 1, 2011
Loved this fridge. I'm talking...loved. Until I came home from a weekend trip to find my freezer had completely thawed out over the weekend and everything was garbage. Thought...hmmm...we did have some storms, lets see if the breaker was popped. Nope, no problems. It seemed to be running and everything seemed to be cold so I chalked it up to the power. Next week - same thing. The repairman said it needed a new compressor, fan, and motherboard. IT'S NOT THAT OLD! It was well over $400 to fix. I no longer love this fridge. In fact, I no longer love any GE appliances as the repairman said he would never ever buy them after getting calls about this very same issue on a daily basis.
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10 of 13 people found the following review helpful
5.0 out of 5 stars Worth the money April 14, 2009
By C. Hill
I bought this to replace a side by side from Kenmore that I bought in 2002. Had lots of trouble with the Kenmore, i.e. water valve broke, temp. in both sides fluctuated too much, water and ice always tasted like plastic no matter how much was run through it.

So far, I'm very happy with this GE. Temperatures are stable and adjustable with the control panel. Very quiet when it's running, although the icemaker fill and dump seems louder than usual. Looks and feels very high quality. Doors and gaskets are all lined up perfectly. The stainless steel is high quality and is very easy to keep clean.

Lots of storage space inside, however the icemaker takes up some space in the fridge. I love the adjustable Deli/Produce drawer. Fresh vegetables are kept at perfect temp which helps them last longer. I highly recommend this refrigerator.
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Most Recent Customer Reviews
1.0 out of 5 stars Fridge not cooling, spoils food
We bought this fridge in 2009 and (in hindsight) cooling problems began around the fourth year.
The readout says it's fine at 34 degrees so you don't suspect the fridge as the... Read more
Published 2 days ago by MBR
2.0 out of 5 stars NOT recommend, GE fridges not made well. Problem water dispenser,...
Fridge less than 2 yrs old, we had big problems with the water & ice dispensers. Slow flow to a trickle and making a cavitation hammering noise operating water. Read more
Published 20 days ago by T. Prescott
1.0 out of 5 stars Worst ever! They don't stand by their product!!
We have a GE profile we bought with a house.
Condensation started to build and pooling at the bottom of the fridge. 800. Read more
Published 7 months ago by Peter J. Dibonaventura
3.0 out of 5 stars Believe the reviews, stay away
Our GE (made by Samsung) was purchased in Aug of '08 while moving into a new house.

Pros: Good looking, good storage space and features, keeps consistent temps. Read more
Published 14 months ago by Gnater
3.0 out of 5 stars Not as bad as some say.
We bought this fridge 2 years ago and its still working fine. Its obvious that the ice maker is bad. Ours works fine, but this is our first fridge with a built in ice maker. Read more
Published 14 months ago by Marcus Aurelius
1.0 out of 5 stars Never will we purchase another GE appliance
We purchased our first and last GE appliance. We liked the design of our GE Profile French Door with freezer drawer below. However, it has been a problem since we've owned it. Read more
Published 15 months ago by Jackie
1.0 out of 5 stars Don't Buy
I purchased a GE Profile and had nothing but problems. 5 service calls and now it's completely out at Christmas. Only 2 years old. Read more
Published 16 months ago by Monty
1.0 out of 5 stars Stay Away From GE
Purchased a GE french door refrigerator in Jan. 2010. Since then, we have lost a whole freezer full of meat beacause the compressor shut off when we were out of town. Read more
Published 17 months ago by Robert Liotta
2.0 out of 5 stars Fails every 2 to 5 years
The GE Profile refrigerator we have has failed every 2 to 5 years (3 times so far). The PTCR Relay burns-up so the compressor will not function until the Relay is replaced. Read more
Published 17 months ago by M. Loftus
1.0 out of 5 stars Nice size frig but poor design
we have a GE PFSS6PKXASS bottom Freezer - purchased 2008, replace the ice maker last year, because it was knocking and not making ice. Read more
Published 17 months ago by Chris Hutchins
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