Top critical review
117 people found this helpful
Dangerous (update with response from company)
on April 21, 2009
We loved this baby gate until one of the rivets fell out. A rivet is a permanent mechanical fastener and this gate is covered in them. Before it is installed a rivet consists of a smooth cylindrical shaft with a head on one end. The end opposite the head is called the buck-tail. On installation the rivet is placed in a pre-drilled hole. Then the tail is deformed so that it expands to about 1.5 times the original shaft diameter and holds the rivet in place. This particular rivet was never deformed on the buck-tail. If I had not heard it fall on the hardwood floor, I would not have noticed my baby pick it up and almost put it in his mouth! If you purchase this gate, inspect every single rivet just in case. . .
I emailed GMI about this incident and received a fast and concerned response. I am very pleased with how they are handling this issue. They will send a replacement and will pick up the defective gate for inspection, possibly issuing a recall. Other than the rivet issue, the gate is perfect to meet our needs. Hopefully, GMI will rectify this problem quickly.