Customer Reviews

GE GSC3500NWW Portable Dishwasher 5 LVL (White)

5 star:		(4)
4 star:		(1)
3 star:		(0)
2 star:		(2)
1 star:		(2)

 

 

I love my portable dish washer! This machine is not 'fancy' but it gets the job done with a minimum of fuss. It has all the standard washer features including a container for spot free rinse solution, open and closed soap cups, normal and pots/pans cycles, hot start, rinse only etc. The machine rolls easily on the casters and hooking it up to the kitchen sink was an easy matter of changing the faucet aerator with the one included. The hose simply snaps on, plug in to electric and you're off and washing. The top of the washer is a wood laminate that serves nicely as extra counter space. Been using this machine for a few weeks and see no cons as of yet. Be advised that there are several pieces of styrofoam inside the machine that you need to remove before use. I missed one but luckily this had no ill effect. If you miss the one under the heating coil, you could have a mess.

I bought this dishwasher direct from ABT a few months ago, and I love it. ABT delivered it, so they took it out of the box and set it up for me. It was no problem hooking up the faucet adapter. I live in an older apartment building so the faucet isn't fancy or brand name, and it went right together. It hooks up easily and cleans very well. It even has more space inside than the built-in at my old apartment.

BUYER BEWARE!!!! GE has done an extremely POOR job of ensuring ease of installation on this model. It comes with a cheezy quick connect/disconnect system that requires you to connect a coupling to your sink faucet. The connect only fits two sizes of threads. If you faucet does have the proper diameter, or type of thread (male or female), or has a recessed aerator, the GE connector ain't goin' to work. After six hours of going to Home Depot, Lowes, other hardware stores, and a specialty plumbing contractor, I still have been unable to locate an adaptor that fits. The faucet I was trying to connect to is newer, and a name brand faucet, too! In order to make this dishawasher work, I'm going to have to find a new faucet that has a thread configuration that matches the GE connector.

I had been researching portable dishwashers for some time now, and finally chose the GE 24 inch.

Take it from me, you probably do NOT want one of those counter-top models; not if you have regular sized pots and pans and large dinner plates like me. If you are going to cook a bunch, then you need the real deal--24" is the standard size.

The delivery was spectacular: the delivery men called me a day in advance to let me know it would be delivered between a certain time frame, and then the day of, they called me again to let me know they would be at my house within one hour. They brought the dishwasher up a flight of stairs without damaging it. They opened the dishwasher for me, took off all the packing materials and put it where I wanted it. Such A+ service!!

It even came with a small tube of Jet Dry and a coupon for the next purchase of one!

The only, ONLY drawback is that damned short hose in the back. Only about 30 inches from the dishwasher to your facet is all you get. The dishwasher literally is backed as close to the counter as possible to reach.

A great detailed review of this product is in a blog called "A Chef's Daughter." Have a look at that if you are in the market for a portable dishwasher.

While it is a little larger than I anticipated, this little dishwasher works like a dream. It's very easy to connect and disconnest from the sink in my kitchen, and the liminate top adds additional counter space to my petite kitchen. Best new addition to my small apartment ever.

DO NOT BUY THIS UNIT.

Our experiences with this thing and GE have been abysmal. Delivery was incredibly lazy, apparently they were supposed to uncrate and install it for us, but instead they just dumped it in our foyer and left. We then had to go out and buy the tools to uncrate it ourself.

After having it "delivered," we discovered they had failed to supply us with the necessary connecting equipment. Upon contacting GE about this, they brushed us off and told us to go to Home Depot to get the part. Home Depot had it in stock but we had to pay for it despite having already done so when we ordered this miserable excuse for a dishwasher.

FINALLY having gotten the part and everything hooked up, the dishwasher fails to operate at all. I realize it takes time for this thing to get going (~5 minutes) but we've given it three times that amount to get started and absolutely nothing happens no matter what we adjust.

In closing, this kind of shoddy workmanship and horrible customer service is appalling. GE is closed today so we have to wait yet another day to get this thing working, and I'm assuming we're going to have to wait another week for them to get us a working replacement unit. Listen GE, if you regard your customers has such a nuisance to deal with DON'T SELL HOUSEHOLD APPLIANCES.
I will change this to a five star review if I get a full refund and a working unit to repay all the time, effort, and money we've put into correcting your mistakes GE, but somehow I don't see that happening as you very obviously value your profits over your customers.

UPDATE: Upon contacting GE about our nonfunctional dishwasher, they told us we would have to PAY for a technician to come out and look at their defective unit. Deciding not to deal with these thieves anymore, we examined it ourselves to discover a bunch of wiring that had never been hooked up. After fixing the stupid thing ourselves, we've discovered this awful piece of crap leaves a big puddle underneath it every time we use it. All known adjectives fail to describe my rage at this point.

I don't think I've ever been so poorly treated by a company. I hope GE gets sued for every last penny they've extorted from their consumers in the near future.

I have had this dishwasher for 13 years. It has always worked perfectly until this year when the pump stopped working.
I have been very satisfied with this item, my only complaint is the noise level which is quite high, but flawless performance.

First off be prepared to have a dolly to get it inside your house. your door step is as far as the movers will take it. Second, I opened the box and find two outward dents on the side. Not a huge deal but hey, i just spent 500+ bucks here can i at least get it without dents. Third i hooked everything up, followed the instructions and the diswasher won't drain. It sounds like there is somthing worng with the pump that drains the water into the sink. I called the 24 hot line and it gave me a list of the "most common problems assosiated with your appliance".
1# item listed... Dents!
2# item listed... Washer won't drain!
You figure they would have fixed problems like that already.
It did hook up to the sink just fine and rolls around nicly but i am very diapointed in the overall sevrice so far...

The malfunctioning dishwasher was the least of my worries. I called GE and they scheduled someone to come out. When the person arrived he was rude and condescending to my wife. I informed GE of this and the complaint was completely disregarded. I am still trying to figure out a way to get a service call when I will be there but they will not deviate from the two days a week they come to my area. The dishwasher, when it worked, was ok but I hope you never have to contact them for service or customer support.