Customer Reviews

GUCCI Women's YA015527 1500 Series Watch

5 star:		(2)
4 star:		(1)
3 star:		(0)
2 star:		(0)
1 star:		(2)

 

 

Although it looked almost like a child's watch when I first saw it, once I put it on my wrist, I loved it. Classic watch.

I ordered this watch on April 15th, and received it on April 23rd which I was delighted about. This watch was a really good investment to me and also a great deal since it is 40% of the price that the local stores sell it for.

A little over a year and the watch stopped working. I called Gucci to find out how I could get it repaired...it has a two year warranty. However, to my suprise, I found out that since Amazon was not an authorized Gucci agent, the warranty is not valid and that I would have to follow up with Amazon. This was Amazons response;

"Our return policy states that within 30 days of delivery of your order, you may return any merchandise in new condition, with the original packaging and accessories, for a full refund. Unfortunately, as it has been more than 30 days since you received your watch, we are not able to accept its return. If your watch is covered by Amazon.com's Limited Watch Warranty, Amazon.com will have your defective watch repaired, replace your watch, or refund the amount that you paid for the watch if the problem is covered in the warranty's terms and conditions." I would spend the extra few bucks and buy it at an authorized agent.

Product arrived in perfect condition, within acceptable time parameters, well packaged.

However, international buyers please remember that despite the value in buying in the States with exchange rates as they are, anything gifts included worth more than £25 GBP is liable to VAT - this item needed £42 to be released which kind of knocked the price back into UK price points.

But the seller was spot on and the item is great so no issue there just a warning for anybody else combing the net for a bargain on over $50 of product.

Today is the last day of the estimated shipping date, but i still didn't receive my watch. I am wondering when my package will arrive because i already payed it 3 weeks ago!! I am still patient... and will give a full comment when my package arrived...