A manual for assisting both hearing and deaf callers to become more aware of suggested etiquette for using a TTY for telephone communications.
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Most Helpful Customer Reviews
2 of 2 people found the following review helpful:
2.0 out of 5 stars
It's better than nothing...,
By A Customer
This review is from: Ga and Sk Etiquette: Guidelines for Telecommunications in the Deaf Community (Paperback)
This book contains some valuable information, however some information is dated (it hasn't been revised since publication). Out of the fifty-one pages, half are cartoon-type illustrations and some pages contain only a few sentences. It fails to touch on some major points such as the relay-service and tty answering machines. This book might a good investment for a company that has to train people to use a tty on a regular basis. Even then it is a bit tedious shuffling through the pages for an amount of knowledge that could be contained on a sheet of looseleaf.
1 of 1 people found the following review helpful:
5.0 out of 5 stars
GA/SK Knowledge,
By A Customer
This review is from: Ga and Sk Etiquette: Guidelines for Telecommunications in the Deaf Community (Paperback)
A great resource for anyone wanting to use a TTY in the appropriate manner with deaf and hard-of-hearing individuals. Many stores have TTYs for the deaf and hard-of-hearing to use, but do not know who to use them theirselves. Great !
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