Game-Based Marketing and over one million other books are available for Amazon Kindle. Learn more



or
Sign in to turn on 1-Click ordering
More Buying Choices
Have one to sell? Sell yours here
Start reading Game-Based Marketing on your Kindle in under a minute.

Don't have a Kindle? Get your Kindle here, or download a FREE Kindle Reading App.
Sorry, this item is not available in
Image not available for
Color:
Image not available

To view this video download Flash Player

 

Game-Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests [Hardcover]

Gabe Zichermann , Joselin Linder
3.7 out of 5 stars  See all reviews (26 customer reviews)

List Price: $24.95
Price: $16.63 & FREE Shipping on orders over $25. Details
You Save: $8.32 (33%)
o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o
Only 1 left in stock (more on the way).
Ships from and sold by Amazon.com. Gift-wrap available.

Formats

Amazon Price New from Used from
Kindle Edition $13.72  
Hardcover $16.63  
Audible Audio Edition, Unabridged $17.95 or Free with Audible 30-day free trial
Top 5 Ways to Gameify Your Business
Start adding game mechanics to your marketing mix in 5 easy steps.

Book Description

March 29, 2010
Harness the power of games to create extraordinary customer engagement with Game-Based Marketing.

Gamification is revolutionizing the web and mobile apps.

Innovative startups like Foursquare and Swoopo, growth companies like Gilt and Groupon and established brands like United Airlines and Nike all agree: the most powerful way to create and engage a vibrant community is with game mechanics. By leveraging points, levels, badges, challenges, rewards and leaderboards – these innovators are dramatically lowering their customer acquisition costs, increasing engagement and building sustainable, viral communities.

Game-Based Marketing unlocks the design secrets of mega-successful games like Zynga’s Farmville, World of Warcraft, Bejeweled and Project Runway to give you the power to create winning game-like experiences on your site/apps. Avoid obvious pitfalls and learn from the masters with key insights, such as:

  • Why good leaderboards shouldn’t feature the Top 10 players.
  • Most games are played as an excuse to socialize, not to achieve.
  • Status is worth 10x more than cash to most consumers.
  • Badges are not enough: but they are important.
  • You don’t need to offer real-world prizing to run a blockbuster sweepstakes.

And learn even more:

  • How to architect a point system that works
  • Designing the funware loop: the basics of points, badges, levels, leaderboards and challenges
  • Maximizing the value and impact of badges
  • Future-proofing your design
  • Challenging users without distraction

Based on the groundbreaking work of game expert and successful entrepreneur Gabe Zichermann, Game-Based Marketing brings together the game mechanics expertise of a decade’s worth of research. Driven equally by big companies, startups, 40-year-old men and tween girls, the world is becoming increasingly more fun.

Are you ready to play?

--This text refers to the Kindle Edition edition.

Frequently Bought Together

Game-Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests + Game On: Energize Your Business with Social Media Games
Price for both: $36.42

Buy the selected items together


Editorial Reviews

Amazon.com Review

Advertising is dead. You may not realize it, but you and everyone you know engages, possibly unsuspectingly, in some form of a game multitasking as an ingenious marketing device. Game-Based Marketing illustrates the pervasiveness of games today in business marketing, and how to better use them to create an engaged and loyal customer base. Game-Based Marketing will:
  • Explain the growing phenomenon of game-based marketing and how it works
  • Show marketers how to develop games to incorporate into their marketing strategy
  • Share fascinating examples of marketing games already in play including Jigsaw.com; Chase Picks Up The Tab; the iconic McDonald’s Monopoly Game that reportedly generates nearly one-hundred million dollars in incremental revenue per year; and United Airlines Mileage Plus where team pint competitions and real-world scavenger hunts for miles accrue millions annually.

Provocative and instructive, Game-Based Marketing’s message is clear: Use the tools in this book to put games in your marketing mix now… or you’ll be out of the game altogether.

Top 5 Ways to Gameify Your Business

From Foursquare on the iPhone to an online game of Farmville, not to mention the frequent fliers popularized in the Academy Award nominated film, Up in the Air, playing "everyday games" has become nothing short of a pop culture obsession. Driving unprecedented consumer engagement to smart brands like Chase and the US Army, loyalty programs and marketing games are marketing’s best bet for the future of advertising.

It’s easier than you think to bring the power of games to your business. Using the breakthrough lessons in Game-Based Marketing, you can start adding game mechanics to your marketing mix in 5 easy steps:

1. What consumer behavior are you trying to drive? Don’t just think about broad or bottom line objectives (“more engagement”, “greater brand exposure”) when considering ways in which you’d like to effect the behavior of your consumer base, but instead, focus in on easy-to-achieve activities that will have an overall impact on your bottom line. For example: incentivize the sending of product endorsements to friends. The more specific you can be, the easier it is to build game mechanics around. Some behaviors are best left un-incentivized, however, a topic we cover closely in Chapters 1 & 2.

2. Assign points to those behaviors. Think about how much value each of the behaviors has to your business and assign points to each action accordingly. Points should be weighed relatively, so if opening a new account is ten times more valuable than clicking on an advertiser’s link, make sure the point system reflects that reality. Want to learn more about just how point systems function? Check out Chapters 3 & 4.

3. Create a leaderboard to display points. Just like the Employee of the Month plaques at restaurants, create a socially-networked leaderboard that allows users to feel like they are accomplishing something relative to their friends and peers—A little encouragement goes a long way. You’ll find a plethora of leaderboard dos & don’ts in Chapter 4.

4. Develop challenges and message them. Just like Frequent Flyer promotions, creating simple challenges can have a profound effect on user behavior once they are connected to your community. Keep your challenges fresh and topical by knowing your players – Chapter 7 gives you riveting insight on exactly who is playing.

5. Make “fun” your goal! Whether your business is finance or funerary, making fun a principal objective will substantially increase consumer engagement and generate remarkable new revenue opportunities. Chapter 8 shows you the future and how Generation G – today’s tweens – are driving ‘funnovation’ in every industry.

There are plenty more tips in store – from why cash, or even real-world prizes just don’t matter as much as you think, to how you can compete against well-funded incumbents without much capital. Buy Game-Based Marketing today and learn the key secrets of leading-edge marketers - and how you can harness the power of games in your mix to create, engage, and excite your customers.

From the Inside Flap

TV advertising has "jumped the shark." Online advertising and marketing promises to fill the gap, but despite enthusiasm for buzz-generation and the value of social networks, no one has outlined a workable marketing model that actually leads to reliable revenue . . . until now.

Written by videogame innovator and entrepreneur Gabe Zichermann and writer Joselin Linder, Game-Based Marketing explores "Funware," a new model for incorporating and leveraging games and game mechanics to reach today's customers. Behaviorally based, Funware will give you strategic insight into the deep-seated impulses and habits that drive our socially networked marketplace.

In this groundbreaking guide, you'll discover which game-based marketing programs have already generated millions in revenue and produced the world's most loyal and engaged customers. You'll get a firsthand look at how this powerful approach applies to the new world of social media. Most importantly, you'll see how to create game-based marketing plans that measurably increase both sales and profits.

Game-Based Marketing gives you practical guidance on adding games and gaming concepts to your marketing toolbox, including:

  • How to cut through the media noise to use games more effectively

  • Why "free to play" designs are irresistible to customers and lead to long-term revenue

  • How to leverage the passive games people are playing every day without even realizing it

  • How to create virtual economies and link them to your real-world business objectives

  • Who the different types of gamers are, and how to reach them—even when they're not "intentionally playing"

  • How to use games internally to motivate employees and boost sales

  • How to find the best game-based techniques for communicating with youth markets

  • And much more

Filled with case studies from leading brands such as NBC, United Airlines, the U.S. Army, and more, Game-Based Marketing examines how Funware delivers results today and will be an integral marketing channel tomorrow. Use the tools in this book to reinvent your marketing strategy, or you might be out of the game altogether.


Product Details

  • Hardcover: 240 pages
  • Publisher: Wiley; 1 edition (March 29, 2010)
  • Language: English
  • ISBN-10: 0470562234
  • ISBN-13: 978-0470562239
  • Product Dimensions: 6.5 x 0.8 x 9.4 inches
  • Shipping Weight: 13.6 ounces (View shipping rates and policies)
  • Average Customer Review: 3.7 out of 5 stars  See all reviews (26 customer reviews)
  • Amazon Best Sellers Rank: #432,086 in Books (See Top 100 in Books)

More About the Authors

Discover books, learn about writers, read author blogs, and more.

Customer Reviews

Good concept, really poorly written. Richard Benci  |  3 reviewers made a similar statement
The whole book reads like a patchwork stitched with pieces and repeated pieces! Tom Sawyer  |  2 reviewers made a similar statement
Most Helpful Customer Reviews
28 of 28 people found the following review helpful
2.0 out of 5 stars Good concept, poorly executed December 4, 2010
Format:Hardcover|Amazon Verified Purchase
I am totally on board with the authors' main concept, which is why it was so frustrating to try and read this book.

From start to finish it is poorly written and edited, overly verbose when it could be much clearer and to the point, and nauseatingly vague on important details. For example, it dives into frequent flyer programs without clearly saying what they are, presents grandiose visions of how Facebook could be improved by a leaderboard, and seems to think Starbucks branches have a VIP lane. Plus it keeps using the awful term "Funware" to describe all this.

Throughout, tantalising references are made to interesting concepts or events -- the Microsoft commercial, Flyertalk, Nike+ -- and either assume outright the reader is familiar with these, or provide little followup information for the reader to find out more. Even the section on Richard Bartle, the deity of player characterisation, was poor - lifted straight from Bartle's work with little original material about how this might apply to today's consumers.

If you have any familiarity with games or reward mechanics, you will find this book as disappointing as I did. I wanted to like it, and I want books like this to spread the message that games and fun are a key part of customer engagement. But this book failed to deliver, and needs a serious edit before the 2nd edition. Read an article on gamification instead, and you will come away with all its key points without having wasted your time and money trying to read this.
Comment | 
Was this review helpful to you?
14 of 14 people found the following review helpful
1.0 out of 5 stars Repetitive, Elementary November 30, 2010
Format:Hardcover
Good concept, really poorly written. The author wastes our time by trying to associate his own trademarked "Funware" name with anything resembling gaming mechanics past and present (including incentive programs that were used before he was even born, such as the Boy Scouts, Mary Kay and S&H Green Stamps).

Overly repetitive use of Frequent Flyer Programs, and very little useful information on using game-based marketing in a non-game entity. I really thought it would show how e-commerce, media, or product companies could deploy game mechanics to create a better user experience.

Gaming Mechanics and Game Dynamics are important to understand, unfortunately, this book doesn't help one bit.
Was this review helpful to you?
4 of 4 people found the following review helpful
2.0 out of 5 stars Saying in a Book What Could be Said in an Article July 27, 2010
Format:Hardcover|Amazon Verified Purchase
I was all gung-ho to learn about game-based marketing. It's a deceiving title. This repetitive book kept talking about frequent flyer programs and fictional campaigns advertisers coulda-shoulda done. Technically, is this game-based marketing? Yes. But it's not relevant to what's really going on with games and apps like Farmville and Mafia Wars.
Was this review helpful to you?
Most Recent Customer Reviews
2.0 out of 5 stars Mediocre
Good examples on how airline miles work, but nothing exciting in the book.

I would expect at least few ideas on what could be done for specific industries. Read more
Published 16 months ago by B. Karahan
5.0 out of 5 stars Thumbs up!
I do not consider myself a gamer. Then I realized I am an elite player in American's AAdvantage program. I have never made a mileage run, but know plenty who have. Read more
Published 18 months ago by Maximilian
1.0 out of 5 stars Useless collection of links and some frequent flyer examples
I've bought this book from the self announced "Expert of Gamification" Gabe Zicherman to learn more about Gamification and how other companies applied gaming mechanics... Read more
Published 21 months ago by Andreas West
3.0 out of 5 stars Need to read
One of the `need to read' books on gamification. The book may seem average and simple, but it is nonetheless worth a read. Read more
Published 23 months ago by Per Holst
1.0 out of 5 stars not worth the read
This book covers mainly on-line gaming promotions and had little relevant information for retail businesses, which was what I wanted it for. Read more
Published on April 29, 2011 by store owner
4.0 out of 5 stars Insightful guide on using games as a marketing tool
People play games - online, on phones, on game consoles - everywhere. Industry expert Gabe Zichermann, in collaboration with pop culture writer Joselin Linder, tells you how to... Read more
Published on April 27, 2011 by Rolf Dobelli
1.0 out of 5 stars Overly Repetitive, No Much Substance!
You will read Frequent Flyer programs, McDonald's Monopoly, etc. across different chapters. It seems there were no coordination between these two authors. Read more
Published on February 20, 2011 by Tom Sawyer
5.0 out of 5 stars A great book to start
The book is full of well-explained great examples that most business savvy people have encountered one way or another. The conclusions are easy to get and full of common sense. Read more
Published on September 15, 2010 by Thomas
2.0 out of 5 stars Just the basics
I agree with Susan Diamond and 'The big shmoo' in that this book just touches the basics and is quite repetitive in using Frequent Flyer Programs as the perfect example of... Read more
Published on September 10, 2010 by Melle Gloerich
3.0 out of 5 stars Good, But Not Great
Although Gabe Zichermann and Joselin Linder have a very well written and polished book, I can't say that they have fully convinced me of there thesis. Read more
Published on July 8, 2010 by The Big Shmoo
Search Customer Reviews
Only search this product's reviews


Forums

There are no discussions about this product yet.
Be the first to discuss this product with the community.
Start a new discussion
Topic:
First post:
Prompts for sign-in
 



So You'd Like to...

Create a guide


Look for Similar Items by Category