Most helpful positive review
243 of 252 people found the following review helpful
on June 27, 2009
First let me give the bad. Don't ever try to contact Garmin via phone. I waited 45 minutes just to get a live body. Then once I talked to someone he wanted to transfer me to someone else where I would have to wait another 30 minutes. I finally just hung up and sent them an email. The other bad is that Garmin has too many models and too many differences. Some of the nice features on the $200 model are not available on the $450 model. A perfect example is that this 1370t doesn't include route planning, which is ridiculous. Garmin also seems to change their mount every time they bring out a new line. How about just keeping the powered mounts that seem to work so well? I was limited to the 1370t because it was one of the few that had both U.S. and Europe maps.
Now for the good. I had previously been using a Garmin 330 but it had old maps and was huge by today's standards. This 1370T is a nice size, clear screen, and fast calculations. It has some nice features like Ecoroute, Cityxplorer, pedestrian mode, bluetooth, etc. The reason I was calling Garmin was because one of their cityxplorer maps was only downloading to 50%. Hopefully they get that figured out before I have to travel. I'm happy with the UI and everything else worked out well.