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Style Name: With Voice Activation & Bluetooth|Product Packaging: Standard Packaging|Change
Price:$119.99 - $249.00
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on March 16, 2013
The following features were my main reasons for upgrading to this model from the 1390LMT:
1. Voice activated - It allows you operate the GPS, hands free. This is very useful to make quick changes while you are driving.
2. Auto Sorts multiple destinations - My previous unit did not have this feature and I tried to manually order the stops in LA based on distance but I was all over the place and noticed that I was going back to the same area multiple times. This should be a great time saver.
3. My Trends feature predicts your route. Normally, I would not use the unit in areas that I go to often but I always have it on for the Bluetooth feature to use my cell phone hands free. If the unit is on, it tries to predict where you are going based on your trends and this along with the Traffic update feature saved me a couple of times.
4. Exit Services - you can activate Exit services and select the type of service (gas station, hotel, restaurant, or restrooms).

Following are the features that I had and look for in GPS:
1. FREE Lifetime Map updates and Traffic (LMT). Just the cost of 1 map update makes spending a little more upfront worth it.
2. Bluetooth allows me take advantage of the hands free calling on my phone when driving. If you do not need this feature you can get the 2457LMT model and save about $30.
3. Garmin offers a good selection of Points of Interest (POI) but I have to be honest, it's good but it's not the best in the market.
4. Spoken street names, this avoids having to constantly be looking at the GPS for the next instruction.
5. Displays Junction signs, the signs on this device look realistic, it shows which way to go by fading out the signs where you should NOT go. It also shows some lanes with an arrow of which way to go.
6. Lane Assist, this really helps to be in the correct lane before it's too late, especially in rush hour when you may not be able to move over several lanes at the last minute; however, this is not available in ALL areas but it is better than prior models.
7. Speed Limit indicator, has successfully displayed the correct speed limit in the majority of the areas that I have been through. This is a feature that I've gotten on my last 2 GPS and it may have saved me a ticket or two, in a couple of areas where the speed limit dropped for no apparent reason and I've realized it because of the GPS and not because I noticed the speed sign.
8. The Traffic update, in my area, is pretty good. The first time it gave me the option to re-route, I ignored it and regretted it. It happened 2 more times and I listened to it and re-routed.

Other features:
1. You can use it vertical or horizontal.
2. It can link to your Android smartphone to share information such as where you are parked, POI, traffic conditions, etc...
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on June 18, 2013
Having owned several Garmin units, this is the best of the bunch. Clear, bright display with matt screen for sunlight readability, clear voice announcements, responds well to voice commands, good satellite sensitivity. So far, the 2497 has provided better routing in metropolitan areas. BUT.. I downrated this from 5 stars because of two general issues with Garmin equipment: First, The battery is not meant to be user-replaceable, meaning Garmin expects you to return the unit to them for battery replacement, which is way too expensive (and the service is not even available for older units.) So, you have the option of finding a third party repairer (not easy, and still expensive), do it yourself (not simple), or disgard or possible trade in the GPS (not always possible.) This is planned obsolescence.
Second, Garmin is constantly changing the software needed to register the GPS and perform updates. This is a genuine, time consuming nuisance. Why can't they ever get it right?
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on August 5, 2013
I've been a Garmin user for some time now (nuvi 360), but took a long absence since I had the opportunity of using a late model 4.3" Magellan that was given to me for free. While the latter was good but it lacked functionality and user-friendliness big time compared to my old Garmin, so I decided to put the thing up on eBay for the hands of die-hard Magellan fans, and off it went. I then scoured the remaining funds and purchased this latest Garmin device and what a HUGE difference! But before this I did my fair share of researching on many various Garmin models and read just about all of their reviews. There seemed to be a good number of positives as well as negatives and according to the few, I'll admit that there were a few things that I did not like about the newer models. Read on...

The pros:
It boots up really fast and turns off just as quickly but with a cost (more on this later). It also talks less now, and most would agree! But voice prompts are still crystal-clear and very intelligible even when volume is turned down. Alas, the newer sleeker design matches easily with any dash and the 4.3" matte screen is perfect size, any bigger would (probably) be a nuisance for me. The non-glare panel is bright and clear enough to see even during daytime use thanks to its ambient sensor which adjusts very well to any light situation. Feature-wise it is very intuitive - a trademark of Garmin as always. Some features might appear to be buried compared to my old nuvi 360 but I assure you they are is still there. For instance: 'Detour' is nowhere to be found unless you add the icon from Map Tools, even then it wouldn't show unless you bring it up from a smaller sub-screen by tapping on the menu button. The 'recalculating' feature is silent now, which means she will not annoy you anymore by repeating it 25 times if you make the wrong turn or disagree with...but it will be displayed on the screen banner as usual. Most features and icons are assignable so this can either be a plus or minus for different users but so far I'm liking the slight change - so long as they are still there! Battery life is also very good. Since the FREE traffic feature requires the supplied car charger to be plugged in for proper functioning I couldn't really say how the battery performed during navigating, but it seems to hold up pretty well while I was inputting information at home. GPS signal also seemed to be stronger indoor as well. The biggest overall advantage would be for Free Lifetime Maps & Traffic. The only reason I got rid of my 360 was because I didn't want having to spend the money for newer maps every two years or so.

The Cons:
While the device is nice and sleek, ergonomically it is severely marred by the placement of the power button. Yes it powers on/off real quick but I tend to press on it 50% of the time while transporting it to and from the dash - thus accidentally triggering the device ON/OFF vice versa. This is a problem especially when another family member uses it when sliding the unit in/out of a protective pouch - unlike my older nuvi 360 where it requires you to press and 'hold' for the power to function. Also, once turned off, you'd have to wait 5 seconds before it can be turned on again (?) I don't know. The device can also be turned off completely by pressing and 'hold' until it goes off, BUT, turning the device back ON only requires a slight tap - meaning sliding the GPS back into its pouch with a slight chance of accidentally turning the device ON. One wouldn't noticed unless double-checked. Despite the flaw, thank goodness it has an 'auto power off' feature and the timeout can be set via menu page, but then I'd rather just have it OFF until I want it ON. Another slight minus would be the 'volume' setting while the device is navigating; on the old Garmins, all you have to do is tap on the power button real quick and the volume/brightness setting would pop up. On these newer ones you'd have to press the little menu button on the bottom right, then bring up the volume icon. If you want the same for 'brightness', the icon can also be added by using the map tools option. Some users say you can search by zip code, but I haven't been able to figure out a way to do so -- another negative in my book.

But overall I love this model and it is worth the purchase solely for its FREE lifetime updates alone, not to mention she doesn't talk as much compared to the older ones. But the idea of having free maps (up to four times per year) makes this the ultimate bargain, or it could very well be the last GPS device you'll ever need to buy! I am happy to be back again using Garmin!
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on June 23, 2013
I use this GPS daily for work, on average 10-15 different addresses a day so I get to know GPS's pretty quick. This is my 2nd GPS I have ever bought. I used a Tom Tom model up until release day of this 2497 lmt product coming out. I was happy with the Tom Tom but it was 4-5 years old and I needed to update the map but decided it would be a better buy to get a lifetime map/traffic GPS instead. Going from a Tom Tom to this Garmin is fairly easy. The menu interface is just ok on the 2497, not overly user friendly when you dig semi deep into the options.

My biggest complaint about this 2497(and maybe all Garmin GPS's?) is my 4-5 year old Tom Tom was much more accurate when it comes to accurately showing you where the address actually is. This surprised me a good deal and that is why I am not overly impressed, my older Tom Tom was more accurate...not joking and I have no brand loyalty whatsoever. It will get you to the right street but locating the house/company, this unit can be off by a good amount(2 miles is the furthest so far, but usually 1/4 mile or so is average when it is off and that is about 30% of the time which is way too high. I guess it's just a different mapping method than what Tom Tom uses. Pick your poison, Garmin has great customer service, "better looking" displays but are not as accurate. Tom Tom's apparently have better accuracy but almost non existent customer service. It's a toss up, even though I want the best accuracy, if you can't even contact Tom Tom easily, that's a major turn off. 3 stars for this unit because of accuracy.
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on March 29, 2013
Got this to replace our Garmin 265 WT. Has great new features. Like the lifetime maps and traffic. Also like the lane assist view that shows up automatically when you come to freeway/highway exits. Also easier to find favorites. Shows the road you are on and exit numbers which were not on the other one we had. Am still learning all the new features. Garmin is a great brand.
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on June 17, 2013
This is my 2nd GPS, 1st was also a Garmin 265t, which though imperfect, I liked a lot, even with its rough edges....I didn't like the cost of updating expired maps which was about what the unit cost (or a similar new one) , so I will roll the dice and try to be smart driving with it, especially where new exits etc are evident. We still use it in other cars.

Since we needed another, I finally bit the bullet and looked at the new ones, expecting some serious improvements and especially seeking 'lifetime' updates (which turn out to be limited to a few a year...rather than when they are significant...but that's OK, since the update routine is a pain anyway).

The news is sorta good and bad so far...but the jury is still out as I need more time to test it under normal conditions (I don't use it all the time), and also there are many 'features' that require time to understand and (again) test.

Two early 'con' observations at a high level are:

1) The darn thing has told me to turn left when it should have been right...more than once...and in different places near my home where I am pretty familiar with them. Most recently I glanced at the map display when this happened and noted that it SHOWED a right turn, but I swear it said 'turn left'...I will now really try to focus in on this. It isn't the first time this has happened...and just how many of these 'errors' can you accept when in unfamiliar territory? I will update this report sometime soon.

2) The 'voice recognition' is pretty bad. Not only does it do a poor job of understanding what I say, but also even is too complex to operate while least so far...maybe after both of us have more training (I doubt the unit makes any training adjustments...) I/it will get smarter. For now, it isn't very good and causes more work and hazard than trying to manually enter the target info.

2a) the 'points of interest' info is dated. I can't tell how badly but many places listed are no longer in business for over a year maybe even three. does one evaluate and rate this on a broad scale?

3) (Yes, I said two...and this is already four...but there are probably 5 or ten if I nit pik ... I'm just reluctant to be too tough since I'm not fully trained on this, and it is a part time job ;-) )

Pretty pricey ... and the stuff I want most isn't working well so far. I recently installed some updates so will see if they had any affect...but even the update process is klunky for a company and product update process that must have been used millions of times by now. There is little useful info on what the updates (especially the 'optional' ones) do, so it is unclear if you will get any improvement on the standard ones or if you should bother to select the optional ones (knowing that they could break something...). This device should update like a toaster...either you get it or not. I spent some time trying to start/restart after some 'recommended' updates...and never could tell if they 'took' since they kept showing as 'recommended' even though I executed the install per instructions, restarted etc.

Much of the base functions like display and audio quality are fine. Blue tooth for cell phone is OK, same as the old Garmin. Voice dialing so far is suffering from soso voice recognition and dialogue ease of use, as above. Many other options like displaying speed, elevation, time to arrive, etc. are very good. They work.

Would I buy this unit again? Not sure yet... maybe simple is better. It is still (hopefully) better than most others both Garmin and not, but this is TBD in next few months as we both 'learn' and maybe some fixes get installed. The scary thing is these units can cause accidents if they don't function accurately and easily (distracted driving especially with the bad voice dialogue). By then too late to remedy so I will live with it and hope some mapping and software updates are forthcoming...or maybe it's just me ;-)

YMMV..Caveat Emptor
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on October 2, 2013
It was time to upgrade to a new GPS. Since I had a Garmin before (same one for the past 8 years) and was pleased with it I decided to stick with another Garmin. Paying for the updates was the main reason for purchasing another one with Life Maps and Traffic and I'm sorry I didn't do it earlier.
I did as much research on the different types of units as I felt I needed. I finally settled on the 2457 LMT. I didn't need voice activation since my speech is impaired from a past surgery nor did I need blue tooth.
I received my unit UPS yesterday evening by about 8 PM and by 11 PM I had everything downloaded which really didn't take too much. To share with everyone how easy it was, I plugged in the unit to my computer set it up on Garmin Express which popped up instantaneously and clicked on the proper buttons and walked away for 2-1/2 hours. After checking on it periodically and following the minutes it said it had left to finish, by 11 PM it was done. Registered and everything downloaded. COMPLETE!
Today I went out driving plugging in some various addresses and I couldn't have been more happy. A couple of things I will point out right away: I can see the unit operate with sunglasses on, shows speed limit of roads being traveled, no more "recalculating" notice, more pleasing of a voice (not as computerized), very clear screen to view and this was the small one at 4.3 inches, I really wouldn't want one much bigger, shows gas station and restaurant locations on the drive (just doesn't name them, there is a symbol that there is one there), split screen is really nice to have. Now this is only after having the unit for one day and just trying it out. And figuring out how to use the features is a "piece of cake". Again, I cant be more happy and highly recommend this unit to anyone looking for a GPS whether it be their first or upgrading from an older unit.
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on May 11, 2014
Just acquired an additional car and went through the agony of deciding which Garmin GPS to purchase. The amount of negative write ups on all possibilities almost stopped this purchase. I finally decided on this unit due to the fact that the positives out weighed the negatives. It came yesterday and so far the negatives are just plain wrong! This unit works exactly as it should and has lots of incremental improvements over my old GPS. Further; the price is about half of what I paid 6 years ago. Caveat; YOU CAN'T BE IN A HURRY to use the GPS. You must download and install the Garmin package called Garmin Express, it is very simple to do. Then you need to follow the on screen instructions to update the firmware and the map database. The database is a lengthy process and took several hours but it can be left running unattended. This morning I took the GPS out on the front porch and it was ready to go almost the instant I turned it on; VERY VERY FAST. So far everything is operating just the way Garmin intended and I believe that this was an excellent choice on my part. No; I do NOT work for Garmin but do appreciate when things work properly.
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on November 14, 2013
This sounds like a great package with lots of gadgets. Unfortunately, it appears to be overloaded with stuff so that each individual capability functions less well than previous Garmins with fewer options. There's a lot of stuff on the screen that could be useful if you could read it while driving. Most annoying is that the voice directions are very inferior to a Garmin nuvi 1300LM that I had. It simply says "In 1/4 mile, turn right", no street names, no real information. The 1300 would say : "In 2.5 miles turn right on Genesee Avenue". Although the "recalculating" comment on earlier models could be annoying, at least you knew if you got off track. This one doesn't let you know you're off track unless you're constantly watching the device while you're supposed to be paying attention to driving. If you're in a place with lots of intersecting streets close together, it is very difficult to get directions. Same dilemma if there are multiple on ramps to highways. I like the voice directions of the 1300 because it allowed me to pay attention to driving and I just listened for the turns by street. This model doesn't provide that level of support. I can usually get additional information to make the right turn if I look down at the device, but that defeats the purpose of the voice instructions.

The voice command is handy. Just be sure to pick an easy wake up phrase because you have to repeat it a lot to change routes. I haven't found the traffic useful.
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on October 13, 2013
Bought this item because of the live traffic update....only to find out that live traffic updates are really limited. As a result we got stuck in a four hour traffic jam because we hadn't been warned about an accident that had happened 10 hours earlier but was still blocking the freeway.

The item also gave us instructions to our house that would have taken us at least 30 minutes out of our way if we had been a visitor and not known how to get home.

Very disappointed. So returned it and kept our old but good Garmin gps that's not as "sophisticated" with the latest gadgets. Guess old isn't always bad.
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