Most Helpful Customer Reviews
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482 of 485 people found the following review helpful:
5.0 out of 5 stars
Amazingly Accurate, February 25, 2008
I bought the GARMIN nüvi 260W to help with work and family travels. After extensive research with Magellan, Mio and Tom-Tom, I bought the Garmin for three reasons. 1) Ease of use. 2) Screen clarity. 3) Amazing accuracy. And no, despite where I live, I have no affiliation with Garmin. I don't even know anyone that works for them. I am in the architectural business.
I have tried several GPSs while traveling with business associates, friends or in rental cars. As such, I have seen them in real world action. All of the devices saved me time and most found the place I needed to be. I could used any of them and been somewhat satisfied.The problem: I am a perfectionist. As such, I want the unit to be the best. So, after using a text-to-speech Garmin GPS unit earlier this year, I knew that was one feature I could not live without when I pulled the trigger on a purchase. Text-to-speech is a must have on GPS. A MUST. If you have never used a GPS, trust me, you have to have text-to-speech. It eliminates the frustration of urban driving and having the non text-to-speech units tell you to turn right in 200 feet, only to find two roads that are 200 feet away and have to pick one and hope it is right.
I decided to wait until a wide screen GPS came out that didn't have so many bells and whistles and was priced fairly. The GARMIN nüvi 260W 4.3-Inch fit the bill. Pulled the trigger still knowing that GPS units drop in price every month it seems and I would knowingly be mad in 90 days when the unit was 20% cheaper (oh well).
Back to the GARMIN nüvi 260W...I am amazed how it can find the driveway of my house at the end of a cul-de-sac directly adjacent to a road that is named the same. It is so accurate that it lets me know if I pulled into the wrong driveway 15 feet away from mine (I know, I tried it). It is so easy to use; I didn't even use the manual - once. It is that user friendly. I even downloaded new voices via the Garmin site without a manual. I like the fact the screen is very clear and refreshes quickly. I can even use my polarized sunglasses with the Garmin 260W screen and it does not distort the screen colors or have numerous horizontal lines (if you use polarized glasses, make sure to try out any GPS screen before you buy. Many look blank when using polarized glasses).
The POI seem to be pretty good, but I really haven't used it long enough to evaluate POI depth. I do know that the maps seem to be fairly accurate in terms of new roads since I have yet to find a road that does not exist on the map.
Not everything is perfect with the Garmin 260W. The downside is the time to acquire a satellite. The 260W takes longer than I like...sometimes up to one minute. However, once it gets a hold of the satellites, it never looses them. Plus it gets such a strong signal (with no external antenna); I can use the device on my lap in the passenger seat (when I am not driving and after it finds a satellite). Another couple of downers are it has very few voices that work with the text-to-speech feature. I hope Garmin increases the choices via a web download in the future (I want celebrity voices...please). Plus, I would have liked a case, any case to be included for the price I paid.
Overall, the unit is amazing and the larger screen size of 4.3 inches really helps those with fat fingers and those that don't want to squint to read a map. I am just sorry I had to wait this long to own one. It is a must have for those that travel to unfamiliar areas.
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214 of 215 people found the following review helpful:
3.0 out of 5 stars
Problems with Satellite Acquisition and other Issues, June 7, 2008
I received the Garmin Nuvi 260W as a gift. I have subsequently read comments about many different GPS units and have concluded that:
-a hand held GPS is a complement to, not a substitute for a good road map and some common sense. All GPS units have positives and negatives; none are absolutely perfect. These are not toys, but they are not self sufficient navigational tools either. Given enough time, every owner of every unit will have a story about how he couldn't find a particular point of interest, or was directed down a dead end street or across a 4-lane divided highway!
-considering screen sharpness, ease of use and other features, the Garmin 260W is one of the best in its price class.
-Garmin also has the best customer service of any of the companies.
The purpose of this review is NOT to repeat what others have written but to discuss workarounds for the various limitations of this unit.
COMPUTER ACCESS: To download firmware, software upgrades and maps, access to garmin.com is a virtual necessity. Since a computer cable is unfortunately not included with the unit, the user will need to buy a USB 2.0 A / mini B cable. It can be found on Amazon.
At garmin.com, download the web updater and whatever updates it prompts and also, remember to download the updated TTS (Text to Speech) voices. We find that "British" English is sometimes easier to understand than the American counterpart and suggest that it be downloaded as well.
The USB cable will also charge the Garmin's battery but the unit does not operate when plugged into the computer. The optional AC converter is only required if the user wants to operate the unit on 110 volts.
SATELLITE ACQUISITION: Failure to reliably acquire satellite is the biggest single weakness of the Garmin 260W and the reason for the 3* rating. The user never knows in advance whether, after the 30 second boot up, it will take 15 seconds or 15 minutes to find a satellite.
Customer service suggests that the preferable satellite acquisition position is the top edge (NOT the face or back) pointed straight up to the open sky with the unit held still (which means you should not be driving).
When the unit is powered up out of the box and acquires a satellite for the first time, leave the power ON for an hour to download almanac data.
If the unit is moved to a new location with the power off, powering up the unit is similar to an initial power-on, and it can easily take 15 minutes to locate new satellites.
If all else fails, do a hard reset (see the instructions for "clearing user data"). Note that all user data (favorites) is in the gpx file in the gpx folder so save it to your computer and restore it after the reset. Again, leave the unit on for an hour after satellites are acquired.
POINTS OF INTEREST: Some of the data is not current. If a particular restaurant, etc., cannot be found, enter it by its street address and then change the name.
MODIFYING A ROUTE: This unit is less flexible than some. If a favorite place is selected and the GPS simulator mode activated, the proposed route will be highlighted. "Sliding" the screen with an appropriate magnification will allow the route to be compared with a computer or road map alternative. To force Garmin to select a particular road or direction, add a VIA point (gas station, motel, whatever). Because Garmin only allows one via point per route, several such points may be needed and the driver may have to skip stop between them.
ADD: June 26th. The Garmin 260W will NOT display routes downloaded from Mapquest. That feature is reserved for more expensive units.
ADD: June 26th. Failure to arrive at a specific house number may relate to mistakes on the part of developers, subdivision planners or mappers rather than the GPS. If necessary, give an address TWO favorite places - one labeled (per gps)that has the desired address; and one labeled (actual) determined by touching the car icon when standing in the driveway.
ADD: Aug. 4. Polarized sunglass lens fix: If you have the brightness set low (to conserve the battery when walking or biking, for example), polarized sun glasses may make it difficult to read the display which is also polarized. But, if you turn the display VERTICAL, the polarized settings will align and the display will immediately brighten up.
BATTERY LIFE: We've run two hours on battery without losing a green bar. Battery life can be extended by reducing the brightness level to the lowest acceptable.
In summary, the Garmin Nuvi 260W will do pretty much everything it is supposed to do EXCEPT acquire satellites quickly every time. If the company fixes this problem with a new firmware upgrade, the 260W deserves 4 stars. If the unit were also to allow multiple via points and route selections, then it would, in our opinion, earn 5 stars.
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132 of 138 people found the following review helpful:
4.0 out of 5 stars
Very happy but some Nuvi glitches, May 5, 2008
I've used this product for several trips and I've never used another GPS. I love the text-to-speech feature, which is very natural; the instructions are usually very clear, but it is worth glancing at the green bar at the top of the screen to see the full instruction. The map with the graphics can often clear up confusion. The other great thing about the map is it labels upcoming streets so you are not peering at street signs.
I purchased the friction mount, which is great because I can take it off my dash and put it under the seat very easily. Around here, there have been a lot of break ins of cars with suction marks on the windshield.
A couple of glitches so far:
1. The Nuvi did not know the street that I was headed to in West Virginia.
2. Once in West Virginia in the mountains, the Nuvi could not pick up a satellite signal.
3. Out on a road trip, I stopped at a restaurant. I restarted my car and turned the Nuvi on again; I have the security feature on, so it asked for my pin. I misentered the pin -- AND IT LOCKED ME OUT UNTIL I RETURNED TO MY HOUSE. That's it -- one shot -- get it wrong, and no navigator for you. Even my ATM machine lets me try more than once. I'll check to see if you can set the number of tries, but I don't think you can.
4. Occasionally it gives instructions that can't be followed -- like when it wanted me to get over four busy lanes in 0.2 miles.
5. Note that when it says "Keep Left" it does not mean, get in the left lane. It means don't take the swerve to the right option by mistake. I got over to the left and was then told to exit right.
6. If the next turn is coming up very quickly, the Nuvi will give you the next instruction immediately. But I turned onto a highway where I had to go 40 miles; and the Nuvi did not give me the next instruction until we were almost on top of the exit and it was too late to get into the lane to make the turn.
I'm still really happy with my purchase and it will be endlessly useful navigating in more urban environments. It recalculates routes quickly. It also tells you on what side a turn or ramp is, which is wonderful.
LATER: Maybe I missed this in the instruction manual, but there are some other neat features that I discovered by playing around. 1) If you touch the car symbol, you get the option of saving your current location as a favorite destination; 2) If you touch the green bar at the top that contains a direction, you can see and scroll through all of the directions so you can see which way you'll be going; 3) I stumbled into a way to set a way point (although I don't remember how). There's no particular reason to have a waypoint -- that is, you can route to your first destination and then route to your second, so no difference; except perhaps if you are trying to generate an alternate route to your destination by perhaps avoiding a closed road.
Would love to have, but don't think it does, a feature that lets you select a particular turn or direction in the list to route around.
This is the only GPS I've ever owned, so my next comment is probably applicable to GPS systems everywhere, but I've found that the Nuvi is quietly changing my life by making me bolder about going to new places, particularly if it involves night driving. Trying to drive to a new place by yourself juggling your complicated handwritten instructions or your printout from Mapquest was always a challenge; doing it at night was downright stressful. You still need your directions just in case, but with the Nuvi I haven't had to look at them yet. I didn't realize how narrowed my world had become because I hesitated to drive to some place I had never been.
LATER: See user comment below that claims that if locked out you can simply power Garmin off and on and try again. I haven't tried this, as I have disabled the security function.
Also, I was in an insanely complicated intersecting freeway knot and I took a wrong turn. Garmin's recalculation was sufficiently slow that I had real problems getting back on the right track, as I had to keep making decisions to turn long before it finished its recalculations. I had to choose some random direction and go in it long enough to allow Garmin to recalculate the route. So it's not perfect.
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