Gateway DMP-X20 20 GB Jukebox Player

by Gateway

Product Details

Supplementary Guide [132kb PDF]

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Product Manual [1.82mb PDF]

• Shipping Weight: 2 pounds
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B0000YVCS0
• Average Customer Review: 3.0 out of 5 stars  See all reviews (35 customer reviews)
• Discontinued by manufacturer: Yes

Product Description

The Gateway DMP-X20 lets you carry an entire collection of great music wherever you go. Its 20 GB* storage capacity is capable of holding 500 CDs or up to 5,000 .mp3 or 8,000 .wma songs. The new Gateway Digital Music Jukebox is so thin and light it can be taken virtually anywhere (weighs only 7.7 ounces). And, while the size is small, the sound quality is big. The Gateway DMP-X20 delivers a clean, crisp high-fidelity sound that will impress the most discerning music aficionado. The built-in FM tuner and digital voice recorder features add versatility to the Gateway DMP-X20. The FM tuner offers 12 user selectable pre-sets, so music lovers can quickly tune into their favorite radio stations on the go. The built-in digital voice recorder is a handy tool for recording meetings, lectures or making personal reminders. It's so versatile, it can also be used to transport photos, presentations or any kind of data. The lightning-fast USB 2.0 interface allows transfers as fast as a song per second - so the jukebox can be loaded with music in about 1 hour. Transferring downloaded music from 3rd party services is a snap, since the Gateway Jukebox is compatible with existing Windows Media DRM. It also supports MP3 files, Windows Media Audio and Audible content, so it can be used to listen to spoken word files. The Gateway Digital Jukebox is simple to use, yet has several innovative features. It boasts one of the largest displays in its class with an easy-to-read 2.5-inch display that stylishly presents MP3 and other data with an indigo blue backlight. The intuitive scroll navigation makes accessing and managing content quick and easy. Music content can be browsed by album, artist, genre, track or play-list--so the music can play on where ever you go. Includes: · Wired remote control · Stereo earphones · USB 2.0 cable · RCA Cable · AC Adapter · Case · Manual · Quick Start guide * Hard drive accessible capacity varies; GB = 1 billion bytes.

Customer Reviews

Most Helpful Customer Reviews

7 of 7 people found the following review helpful:

5.0 out of 5 stars Jukebox King !, January 19, 2004

By A Customer

This review is from: Gateway DMP-X20 20 GB Jukebox Player (Electronics)

"Jukebox King" takes the stage & steals the MP3 scene! Priced at $ 299 it's a good buy if it's a good groduct.

Pros: Sound, size and supple.
Cons: Minor design flaws.

I have tried the Neuros GB20 and Rio800 and the Digital Gateway DMP-X20 is the "Jukebox King." Elvis is performing live on this stage. This is the player we have been waiting to buy.

MP3 players are purchased for sound, sound and sound. The digital Gateway DMP-X20 delivers Loud, Clear and True Fidelity. That is not the only reason I call the Gateway DMP-X20 the "Jukebox King."

It is not size and contrast that makes the display. Content, readability, menu design and the intuitive menu system allows me to play a song or a book quickly. Makes this display peerless.

Take it to the beach, go skiing or take a long walk and hear your favorite tunes, get the news, weather and scores, listen to a book and record an idea or a speech. 10 hours of total audio mobility. No, you cannot take it in the shower with you!

WARNING: I have dropped my Gateway 3 times from my desktop while writing this review and it has not skipped a note. DO NOT TRY IT FROM OVER 100'.

THAT WAS NOTHING I RAN OVER THE GATEWAY AND MY MOTOROLA CELL PHONE WITH MY CAR!! DON'T ASK!. THE CELL PHONE NO LONGER WORKS, THE GATEWAY DMP-X20 HASN'T MISSED A NOTE, THE FM TUNER IS PERFECT AND VOICE REORDING ARE FULLY FUNCTIONING.

In my school the Gateway DMP-X20 is the valedictorian of this year's class of MP3 players for the GPA earned in the demanding courses listed below:

SOUND AAAA++++

Size & Weight A+
It's slightly larger than a cigarette pack at 4" x 2 5/8" x 7/8" and weighs a little less than half a pound.

Support Formats A- It plays WMA, WAV, MP3 and Audible file formats.

Transfer Speed A+ USB 2.0, 6' cable included.

FM Tuner
12 presets A- Default is the last station played, can overwrite presets.
Tuning A+

Remote
Control B+ Wired, I think it's a little small my hands.
Features B- Lock - Volume; Forward, Back, Fast F, Fast Back

Headset
Ear bud No Grade
I do not like ear buds, I use my Panasonic RC-HP70 Noise Canceling headset. After spending $300 for an MP3 Player. Who does not use a noise canceling headset?

Display
Readability A+
2 ½" - I am totally color blind so if it works for me...Indigo blue backlight, 60 x 128, I found the size just right.
Boot up A+ 2000 songs & 40 Audible songs took12 seconds to load.
Scrolling A- Very responsive.
Menu System B+ Select by Playlist, Genre, Artist, Album, Track

Playlist
Creation A+ Very intuitive - no learning curve.
Number A+ Unlimited
Access A+ Quick song/track access. Click on choice and select
Buffer A+ 16MB, no dead spots during jogging or cycling.
Capacity B+ 20GB HDD
Battery Life A- Li-Ion. Gateway say it's 10 hours. I did not test their claim.

Voice recording is quick and easy. I have discovered that this feature is just like having a tablet with me.

Neither the Windows Media Player nor the Audible Manager support playing a song/book from a Player. This is a deficiency that should be corrected by Microsoft and Audible.

DISCLAIMER: I am not an employee, subcontractor of Gateway nor do I have any financial interest in Gateway.

Jeremy

ON/OFF Switch not convenient

Case should have a opening for power supply and the USB connection.

In my school the Gateway DMP-X20 is the valedictorian of this year's class of MP3 players.

5 of 5 people found the following review helpful:

5.0 out of 5 stars Great Jukebox but it broke - 0 stars, February 11, 2004

By 

Thomas B. Cass (North Syracuse, New York United States) - See all my reviews
(REAL NAME)   

This review is from: Gateway DMP-X20 20 GB Jukebox Player (Electronics)

*** Final Update. After 20 months of use my player died. My wife had one and it too died. This is unacceptable. My new rating is 0 stars. On a positive note we had the extended warranty and they refunded our money no questions asked and didn't even want the player back! It still works as a portable hard drive so all was not lost. It just won't play music properly. 5 stars for customer support. With the return money my wife bought an iPod. We're dissapointed with that product. Doesn't sound as good as the Gateway. iPods are way overrated. I bought a Creative Zen Touch which is a superior product to either the Gateway or the iPod. See my review elsewhere. ***


I have owned this jukebox for 6 months now (as of May 20 2004) and love it. It sounds great (with good headphones), is easy to use, well made and the price is right. So far I have loaded over 3000 songs and I use it every day. The unit has performed flawlessly. I would recommend this over any other jukebox on the market. Almost all the problems that some of the other reviewers had are corrected by the following update. Don't pay any attention to what they say. This is a fantastic jukebox. We own 2 of them.

Tom

Update!!!

There is a Firmware update that allows 4000 playlists. It also corrected numerous other glitches, most I was unaware of. This seems to indicate Gateway is serious about supporting this player. The update was easy and went flawlessly. I still highly recommend it after 3 months of regular use.

Here's the improvements

"Reason for Update

Version 2.3
·Increases the maximum number of playlists to 4,000.
·When the unit tries to play an unsupported wave format, a message displays noting that the format is unsupported. Before, the unit would hang up.
·Added support for WAV files created on the PC in the following format: PCM at 8000 Hz, 16 Bit, Mono.

·In Audible Menu, the default selection was changed to always be the top of the list.
·Long WMA DRM files (> 12 min) caused the device to lock up.
·Player was resetting when selecting any playlist while playing any voice recording file.
·While playing the voice recording, sometimes the player shows "No Items" for MFM menus.
·During Audible playback, when PREV key was pressed, the player either reset or go into fast forward mode.
·While playing an Audible book, there are a couple of places that skip 10 minutes of the book.
·Audible automatic bookmark did not save when switching from Audible to Voice Recording Playback and from Audible to Bookmarks.
·When playing different types of tracks (MP3/WMA) from playlist menu, the player resets but starts the track after reset.
·With MP3 and WMA tracks in the hotlist, pressing the back key was not giving the same list view every time.
·Playlist names are not being displayed correctly.
·Resume last track does not work properly in from WMA module.
·Playlist name with 128 characters was not properly showing on display after scroll up/down.
·Playlist with identical names were blocked but last character was not nullified.
·Bookmark index was not correct. Selecting an existing bookmark played the wrong track.
·The X of Y on the play screen sometimes is incorrect or it disappears.
·While adding an artist to the playlist, it goes to the artist list menu in that state. If the play button is pressed, the wrong track is played.
·When more than 8 playlists were added, all the playlist names were not visible and the scrolling was missing when viewed by pressing select button through the play screen.
·If Output Setting is set to Line Out, the volume information screen is not displayed when in Play Mode and the scroll wheel is used.In Playlist edit mode, when moving a track, the Delete and Add selections should not be allowed to be selected."

7 of 8 people found the following review helpful:

3.0 out of 5 stars Audible and voice recording - could be better for me, March 16, 2004

By 

C. Craver (OH United States) - See all my reviews
(REAL NAME)   

This review is from: Gateway DMP-X20 20 GB Jukebox Player (Electronics)

I've had the DMP-X20 for about 3 weeks. It's a nice piece of equipment but as far as I can tell it's not the holy grail of players.

I should preface my review by saying my primary interest in the Gateway was not for the MP3 player, but for the Audible player. I was also interested in the voice recording feature. While the DMP-X20 provides both options, they're a bit clunky. Previously I was using a pocket PC (Dell Axim) as my player, which worked pretty well but didn't have the capacity I wanted.

The DMP-X20 only supports Audible format 4. This format is 4 times the file size of format 2 (the format I had been using), which means more disk space is required and longer download times of books over the internet. I found this very disappointing. The other drag is that I cannot drag-and-drag Audible files to the player as I could with my pocket PC (at least by any means I can understand). This disappointed me as well because Audible's user interface program isn't what I would call user friendly.

There is a limitation in the number of bookmarks you can use, and I'm not sure why.

The voice recording works pretty well, once you get it going. However, it takes so long to switch to the recording mode. This makes it impractical if you plan to use it to make quick voice recordings. It also doesn't have a convenient way to stop and start recordings with the intention of separating a meeting into different tracks. Not as fluid as other digital voice recorders I've used. The upside to the voice recording is that the mic does record fairly well. One thing that seems a little weird is that I haven't been able to delete my voice recordings. I've followed the instructions but the menu they say should appear doesn't. Either I'm doing something wrong or their firmware upgrade has a glitch.

Customer support was not very helpful when I contacted them via their web site. I just received back from them a canned answer that didn't answer my question. But hey, they're primary business is computers, not MP3 players ... though my experience would deter me from buying a PC from them.

There also doesn't seem to be a feature that "wakes it up" the player. If you let it sit and it shuts itself off, you have to turn the power switch off and back on again for it to come on ... just tedious, you know?

The protective case - nice concept but it frays along the edges. Sloppy craftsmanship.

The radio - works about as good as any FM radio without an antenna. If you don't need the antenna where you live, you'll love it.

NONE of my criticisms add up to this being a bad player, it's just not the holy grail.

On the upside - it feels pretty solid, though I haven't dropped it yet. A tad heavy but nice dimensions. The scroll wheel is awesome! As compared to my pocket PC, the controls are much more user friendly, especially when driving.