Customer Reviews

Gateway M6755 15.4" Notebook PC

5 star:		(1)
4 star:		(1)
3 star:		(0)
2 star:		(0)
1 star:		(3)

 

 

I bought 3 Gateway notebooks for myself and my family a short while ago, because they all had copious storage space and were well-priced. BIG MISTAKE. They ALL had problems within 2 months. Seriously.

This one, exactly a month in, just died. Had a blue screen, then black screen, then I couldn't get pass the setup screen. I was very carefuly with installing software, and didn't knock or drop the machine. No internal or external stimulus, it didn't occur when I tried to startup, I was in the middle of using it and BLINK!, it just died. I'ver never seen that on a computer.

So I had to send it in, and it takes a month for them to "fix" and then send my laptop back to me, so I'm without a computer for a month. All my data is erased, even though the problem was hardware (the "SATA pins were loose") and they give no explanation what was wrong with it or what they fixed, none whatsoever. I have to log onto online chat THREE TIMES just to get this info, and they just tell me briefly that the "SATA pins were loose". I asked for documentation but they wouldn't or couldn't give me it.

My laptop doesn't appear to be fully fixed. When I start it, I get an error message saying "media test failure" and saying the cables are loose. When I asked Gateway about this they said "oh, we don't fix the products, we have someone else do it" and then told me to send it back in. Yeah, like I can afford to do without a computer for an entire month again to "fix" a problem that most likely will not be fixed, not to mention have my data erased, as well.

Also, like EVERY one of the Gateway laptops I bought, the lid sticked -- meaning that if you try to adjust it, you have to use 2 hands or else the whole laptop will raise off the surface and will hit the surface when you release it. I specically asked them to fix this and they did not.

Luckily, I backed up the very very important document I was working on or else it would have been an utter disaster. As is, I was deprived of my laptop for a whole month, and still am nervous that this piece of junk will malfunction at a whim.

In terms of performance, it's not bad, a bit slow and the speakers are horrible, but otherwise it's what I expected. But believe me, it's not worth the price.

Avoid this product, and this company, at all costs.

I bought this laptop in January of 2008. It is now August and I have sent it to Gateway four times for repair. I have had the motherboard replaced twice, the keyboard twice, and the memory once. I have also had clips rattling around inside. Each time I got the laptop back, it worked long enough for me to get important work started and then it would stop running. Please learn from my mistake and do not under any circumstances by this laptop!!

i brought this laptop n 2008 and its the best computer i ever had. it comes with a reboot disk. it will fix its self if u knw how 2 keep it clean of all that ie trash. i have great video,speed, its faster then a desktop. i use mine every day. never had a blue screen but 1 time and it rebooted and fixs its self. something i did because i never had a laptop b 4. if u looking 4 a real laptop u better make sure u read on it or just get a gateway. am get n gateway 4 life. or until they stop making them ha ha . but if u have 2 get 1, go gateway. or make the best choice u can. like i sad my m-6755 is the baddest laptop n my area. 2 day it still fast and clean plus my 20 dollar speakers sound great thur it. go gateway nothing but love 4 life. in 2008 i paid 802.00 its worth every penny. love rob. w.

We bought a Gateway and Windows got hosed for some reason. We called 1-800-GATEWAY for support. Guess what? If you buy a Gateway anywhere but their website you must call a separate toll number. WTF!? Then we needed to restore it but the restore partition was bad. Had to get the recovery disk. They charged me $20 for a $1 CD-R. Then it wouldn't work, and they wanted to charge me to tell me how to use it. Again WTF? These people are horrible. Save yourself a lot of trouble and get a Mac. Get HP. Get an abacus. Anything but Gateway.

I bought this laptop because i have to travel a lot and I need entertainment at the places where I have to go. Speed, design, almost everthing is very good, i bought in in red and i love it. But the graphic is not what I expected, could be better. I do a lot with Pictures and that is just fine, but dont try to play or watch a DVD. The pictures are not that clear as you think. I'am thinking about it to return this one and get another brand.