Customer Reviews

Generac Guardian Series 5875 20,000 Watt Air-Cooled Liquid Propane/Natural Gas Powered Standby Generator With Transfer Switch (CARB Compliant)

5 star:		(16)
4 star:		(0)
3 star:		(0)
2 star:		(1)
1 star:		(2)

 

 

In May I will have had this generator installed for 2 years. I have had ZERO problems with it! Just like it is supposed to it "wakes up" every Monday morning and runs at half speed for about 12 minutes to keep everything limber. Recently, I discovered Amazon had the maintenance kit for only $13.97. It has a new air filter, oil filter and 2 spark plugs. Generac recommends changing the oil at 200 hours or 2 years whichever comes first, so my plan is to change the oil at the 2 year boundary next month.

I have had 2 complete power failures here in the country over the last 2 years. One lasted about an hour and a half. Both times the generator started in the required 10 seconds or less and the power transferred automatically. I had to laugh when I saw the power company truck drive by looking for the outage and our lights were the only ones on. Grin!! But I am a retired Electrical Engineer and I KNOW how this stuff works. This 20kw unit has practically rock solid voltage and frequency regulation. I have one of those little plug-in units called a Kill-A-Watt and the frequency counter maybe goes down to 59.9hz and up to 60.1hz occasionally, however, most of the time it stays right on 60hz. Now I will admit when the whole house air conditioner starts the generator "moans" a little bit but recovers instantly and keeps on truckin'. The only other comment that might be appropriate here is my surprise when the electric contractor that installed the unit poured the concrete pad that it sits on. I asked, "Isn't this too small". They assured me it wasn't. And since, in the past I had one of the Generac 10kw contractor units that is almost twice the size, was I surprised when I saw how small this unit was. But new technology has allowed even generators to shrink.

All in all I give this generator an A+. I am TOTALLY happy!!

I purchased a new construction home four months ago and had two options for a back-up system for the sump pumps in my finished basement: (i) a battery back up with a three hour life, or; (ii) the 20 kW Generac Guardian Series Generator. I went with the generator and it was worth every penny. Three days ago a massive storm rolled through the Chicago area and two tornadoes touched down very close to my home. Electric service to more than 400,000 homes and businesses went out - but the generator kicked on within about 10 seconds of the outage. After 2+ days (about 50 hours after the outage) our power came back on. This generator ran the entire time, powering two refrigerators, two air conditioner units, the entertainment center in my home and a number of lights and outlets. No problems whatsoever: no flickering, no failing, nothing. It did cut down a tad when the air conditioners kicked on but immediately regained full stride. What a machine. When power was restored I checked the oil - still light in color and reading full. What a machine!

Over a year now we bought this and had it wired by local contractor, came with 200 amp transfer panel.

Peace of mind when the power goes out, count to 13 and varoom back on.....this has enough power to run the whole house (3500 Sq FT 2 story) 2 fridges. When the power comes back it idles and cools down and shuts off. Normal homes here have 150 amp service, this was designed to handle a normal house without over taxing the generator.

Common sense says don't run the microwave or hair dryers but it can handle if it has too. We live in Houston TX and when power goes out gas is hard to find for regular generators, this is plumbed into natural gas line and doesn't require much maintenance.

Mobil 1 oil filter 209 fits and has larger capacity.

Super easy to change filter and oil, everything is right in the front.

This is probably the best investment we have added to our home.

I purchased this generator in August after we had endured a 6 day outage following a Nor'easter in March of 2010. At the time I questioned whether it was an expensive indulgence, but after losing power for 67 hours during Hurricane Irene I can say that this generator worked like a charm.

At 2AM on Sunday Morning, in the midst of Irene's fury, we heard the "beep" of our home security alarm indicating that the power had gone out followed by the slow whir of the air purifier turning off. Within 10 seconds we heard the generator start, and power was restored, the alarm beeped again and the air purifier was back up and running. Save for one 7 hour propane conservation interruption, the generator ran virtually nonstop for 67 hours thereafter until power was restored.

Originally I was looking at a 14kW or a 17kW model, but when I spoke to folks at the local generator store (sorry Amazon - have bought many a thing from you - but despite the fact that your price was cheapest I was a little bit nervous about handling logistics on this one - so I opted for the one stop shopping solution of a local retailer that also services these generators) they indicated that the 20kW model would likely power the entire house and because it comes with a load shedding transfer which, (which effectively cuts the power to the two A/C units if the load is too great) it would eliminate the need to "re-wire" our panel. (With most smaller models an electrician will need to isolate the circuits that will be powered by the generator for risk of over taxing the generator.) End result was that we spent about $900 more on the generator but cut our electrician's bill by about $2,000.

During the storm the generator powers our fridges, our freezers,lights, well pump and our second zone central air conditioning unit without so much as a blip. Post storm we did not need the A/C as Irene brought beautiful weather in her wake - but in addition to the above we also ran our TV, Internet, toaster oven, charged computers, etc. We even ran the dishwasher at night before we went to sleep and did one load of laundry (washer and electric dryer). We shut the generator off the first night when we went to sleep because, not knowing the status of roads, I wanted to ensure that we did not run out of propane if we could not get a delivery. Once I knew for sure that the roads were clear, we just shut the generator off for a few minutes each morning to check the oil and then fired it back up again.

For 60 hours of run time we ultimately consumed 70 gallons of liquid propane (about $250) - a hell of a lot cheaper than the $1,500 food loss and $150 per night hotel room during the last storm - not to mention the comfort of being in our own home.

While renovating the house I moved into, I decided to install the 20K generator. It was only needed for a very brief couple of hours once but the sense of security when it kicked in in 16 seconds. I did not use a Generac installation service and saved a fortune but then did have to get a generac service call to "turn it on" and to correct a couple of wrongly installed wires. You need a special code to activate the unit. If you do not use a generac service, you need a plumber and electrician and you need inspections to make sure all is well. Hint to anyone with one, wrap your gas line with wire to keep the squirrels from eating your connections. If you purchase this unit from a Generac company and have it installed by them, it will be easier but it will also cost you double. The unit runs once a week for about 20 minutes to charge the battery which is like a car battery with a life of 5 years and then needs to be replaced. For me, it's the best investment. I do have my microwave connected to it and a side by side refrigerator and a stand alone freezer, sump pump, air conditioner, and various lights and one room where cable connections are on so I have TV,Phone and Internet.

Another recommendation - the new split duct a/c systems are wonderful. My electric bill (for everything) was 1/3 of what it has been but included in that, I have construction workers here using power tools and pull a lot of power. I was told the new a/c system only costs $80 a summer, running 24/7 whereas individual units cost about $800 for the same time period.

We bought a home in an older part of town that has very large mature trees. I noticed that about half the homes in the neighborhood had generators so it made me think we probably should get one. The previous owners had an old portable generator.

My wife and I went back and forth on whether to get a portable, partial, or whole house generator. Ultimately we decided on whole house. It was installed in July 2011 and I wondered when or if we would actually use it.

Then came Tropical Storm Lee (Labor Day weekend), we lost power on Monday and it was not restored until late Thursday afternoon. I must say the generator has already paid for itself in my opinion, it would not have been any fun to have our food spoil much less be hot with children in our home.

The 20kW easily powers our entire home including a 5 ton AC unit, three refrigerators, oven, and we can even wash clothes (with gas dryer).

I highly recommend this unit, on its very first service it ran for 73 hours continuously without a single problem.

Took several weeks for the City permit approval and Utility provider approval since this was a new concept to them. They wanted to physically see the transfer switch in action and verify that the generator power didn't feed back into the Utility lines when switched to generator power. They also wanted to see the load shedding module work. During the operational testing, when the electricians and Utility reps were there, we kept turning more things on attempting to max it out. We had more things on at once than I would ever use during real life use and it handled it without problems. Noise is like a lawnmower, a little louder than our A/C compressor. Within ten days of being installed, the generator has automatically backed up power to our home four times while the Utility provider has been upgrading the power lines in our neighborhood. The longest outage was two and a half hours long. I know this because the history log on the generator documents this data. I was present for one of these outages and it was only seconds for power to be restored by the generator. I used this opportunity to do inquiries on the output in the control panel's menu. Engine RPM's and the electrical frequency were steady and on the mark. This model generatorGenerac Guardian Series 5875 20,000 Watt Air-Cooled Liquid Propane/Natural Gas Powered Standby Generator With Transfer Switch (CARB Compliant) with it's automatic transfer switch adequately provides power to my 3000 sq. ft. home whether I am at home or not and does so returning it automatically to Utility power once it returns. Pretty cool!

So happy with this generator, it is an awesome feeling to know when the power goes out this baby runs my whole house! Worth every dollar, what a great peace of mind. If you are thinking about buying this or any generator, first thing you should do is call your gas company, most likely you will have to upgrade your gas meter.

Rating the product VERY low based on the lack of tech support, forget about calling 1.888.GENERAC for tech support. They reference you to a local dealer in your area, of course they don't want too talk if you don't have them install the generator & or transfer switch.

Installation manual sucks:

1. nothing about method of securing to a concrete slab

2. the specs, should state a minimum of 5' installation from a window. If I knew that prior to purchase, I would have never purchased the generator. The generator is now 2' away from my property line.

3. nothing on how to remove the circuit breaker box to install the power leads.

4. specs also doesn't state if your outside temperature will get below 32 degrees, you need an additional $230 item.

5. no check off list/explanation of items packaged and of course nothing in the installation & or operators manual, referencing these items.

As for Amazon, that sucker arrived when stated and in great shape.

Just one peeved oldMan who wanted too save some monies by doing some of the installation.

After Hurricane Irene caused us to lose power for five days (which forced us to move out of the house and stay with friends), I had this generator professionally installed, and therefore did not buy it on Amazon. Although I have not yet had a power outage to see it in action, I have seen how it performs during the weekly tests when it goes on for about 15 minutes. Simply put, after about a 10 second delay the house is powered by the generator (as if there was a power outage) and the transition is not noticeable except for the noise of the generator (which is not excessively loud). During the test I have been running my furnace, two refrigerators, TV, internet, lights, etc. Here is what I like about this model:

1. This unit eliminated the need for me to have an electrician assign only certain circuits to the generator, as would have been true if I had chosen a less powerful model. Instead this generator can power whatever I am running in my house, and will sense if powering an additional item would cause an overload. In that regard I have a hot tub outside that draws 40 amps that can be powered, but that would be at the expense of other items, so if I had a power outage I would just shut it off.

2. Based on my research, Generac has an excellent reputation for quality. The unit is attractive looking (so it is not an eyesore for my neighbors) and does not take up a lot of space. It also makes less noise than the gasoline powered (and much less powerful) generator that one of my neighbors has.

3. The beauty of this generator is that it will work whether I am home or not, so if there is a power outage while I am away, I don't have to worry about spoiled food, alarms to my burglar alarm company, etc.

4. Generac recommends, and I had installed, cold weather kit 5947 if you live in an area (as I do) where the temperature is below 32 degrees for extended periods of time. Otherwise the generator, which is powered by a battery, may not start.

5. While not necessary, I also bought the 5951 remote unit to monitor the generator. However this will NOT let you turn the generator on and off remotely except to run a test.

For those of you considering a professional installation, I have the following suggestions:

1. Get lots of bids. The prices that I was quoted varied dramatically among the six bids that I received. Also get references. One contractor told me how much my neighbors loved his work, but they said just the opposite when I spoke to them.

2. Generac recommends, and my local building codes require, that the unit be at least five feet from any window or other opening (like a through the wall air conditioner). In order to place this on the side of my house, I had to have my central air outside unit moved because it sat in the only spot that satisfied these requirements.

3. Check with your local gas company before you do anything. My gas meter had to be upgraded, which is not a simple procedure (it took a five man crew about half a day) and can't be scheduled overnight.

4. If you live in a flood prone area (as I do), definitely place the generator on a concrete pedestal (mine is three feet high and the generator is bolted on). Do NOT even consider using a wooden pedestal (as one contractor suggested in an effort to lower the price) because it makes no sense to put something that is combustible on a wooden pedestal, and Generac says so (I recommend calling Generac customer service to answer your various questions).

5. If you use natural gas rather than liquid propane, keep in mind that if there is a really bad storm that knocks out the power and causes lots of trees to go down, the gas company may decide to shut off the gas for fear of ruptured gas lines. It happened in our town during a freak snow and ice storm at the end of October. So even though one of my neighbors had a natural gas generator he still had no power.

Bottom line: This was not an inexpensive proposition, but now I have peace of mind.