Tired of workplace rudeness? Tired of the insults, the backstabbing and the lack of appreciation? Karen S. Hinds offers imple, practical ways to address those bad habits and bahaviors and positivley change interactions with coworkers, customers and supervisors/managers. More that 101 quick practical ways to use politness and position yourself for advancement in your career, ease tension with coworkers, interact with your manager or supervisor better and give excellent customer service.
