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Getting More: How to Negotiate to Achieve Your Goals in the Real World [Hardcover]

Stuart Diamond (Author)
4.7 out of 5 stars  See all reviews (80 customer reviews)

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Book Description

December 28, 2010
This new model of human interaction has been chosen by Google to train the entire company worldwide (30,000 employees), is the #1 book for your career chosen by The Wall Street Journal’s website, and is labeled “phenomenal” by Lawyers’ Weekly and “brilliant” by Liza Oz of the Oprah network.
 
Based on more than 20 years of research and practice among 30,000 people in 45 countries, Getting More concludes that finding and valuing the other party’s emotions and perceptions creates far more value than the conventional wisdom of power and logic. It is intended to provide better agreements for everyone no matter what they negotiate – from jobs to kids to billion dollar deals to shopping.
 
The book, a New York Times bestseller and #1 Wall Street Journal business best seller, is based on Professor Stuart Diamond’s award-winning course at the Wharton Business School, where the course has been the most popular over 13 years. It challenges the conventional wisdom on every page, from “win-win” to BATNA to rationality to the use of power. Companies have made billions of dollars so far using his new model and parents have gotten their 4-year-olds to willingly brush their teeth and go to bed.
 
Prof. Diamond draws from his experience as a Pulitzer Prize winning journalist at The New York Times, Harvard-trained attorney, Wharton MBA, U.N. Consultant in many countries and manager and executive in many sectors, including technology, agriculture, medical services, finance, energy and aviation. “The ROI from reading Getting More will make it the best investment you make this year,” says Rhys Dekle, the business development head of the Microsoft Games division, which produces X-Box. He added that the book was his team’s best investment of the year too. The model was also used to quickly solve the 2008 Hollywood Writer’s Strike.
 
The advice is addressed through the insightful stories of more than 400 people who have used Prof. Diamond’s tools with great success: A 20% savings on an item already on sale. An extra $300 million profit in a business. A woman from India getting out of her own arranged marriage. Better relationships with the family, including teenagers. Raises at work. Better jobs. Dealing with emotional situations. Meeting one’s goals. Finding better things to trade. Solving cultural and political problems, sports conflicts, and ordinary arguments.
 
The book is intended to be used in any situation. The most common response is “life changing”, beginning on page one. “The most inspirational book I have read this year” said David Simon, an attorney in San Francisco, CA. “This book can change the world,” says Craig Silverman, Investment Advisor, Long Island, NY

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Editorial Reviews

From Booklist

Getting to Yes (1991), by William Fisher and others, was just the beginning. Diamond, lawyer, journalist, and professor, using information and ideas gathered from his teachings, has further honed (and perfected) the art of goal-getting in today’s world, no matter what the specific personal or business objective. His 12 invisible strategies, from “goals are paramount” to “prepare and practice,” become the framework for achievement. This does not represent a win-win mentality, as he carefully points out; rather, his type of negotiation is transparent and based on trust, recognizing that personal relationships will always make or break the outcome. Think of this as a series of coaching sessions, facilitated by an expert with more than 20 years’ experience, filled with real-life examples and step-by-step exercises.

— Barbara Jacobs

Review

Acclaim For The New York Times Best-Seller, Getting More, And Author
Stuart Diamond
 
“#1 Business Book to read for your career in 2011.”  Wall Street Journal FINS blog
 
“Phenomenal.” Lawyers Weekly
 
“Brilliant.” Lisa Oz, Oprah Network
 
“This book will give the reader a massive advantage in any negotiation.”  Stephanie Camp, Senior Digital Strategist, Microsoft.
 
“Superb…counterintuitive…immensely useful.” Kirkus starred review (new books)

"The Getting More Model is the negotiation model of choice for our CEO clients & staff of Financial Advisors.”
Morgan Stanley Smith Barney
 
The book is amazing . . . extremely powerful in the real world. A must read!” Adam Guren, Chief Investment Officer, First New York Securities
 
“I am living proof that this course does pay! I saved $245 million for my company.” Richard T.   Morena, CFO, Asbury Park Press, NJ
 
 “The most valuable tools in my 15 years in sales, marketing, and business development.” Sandeep Sawhney, Director of Business Development, The Weather Channel

“The best training we have ever received on this or any subject. The benefits are immediate and tangible.”  John Sobel, Senior Vice President/General Counsel, Yahoo

“I am one of Stuart Diamond’s biggest fans; he taught me more than anyone I can recall.” Rob McIntosh, Procurement Director, Dell
 
“The crown jewel; it fundamentally changed my way of thinking.” Ravi Radhakrishnan, Senior Manager, Accenture
 
“The best book I’ve read after the Bible.” Jeff Schultz, Health Benefits Advocate, MN
 
“This book can change the world.” Craig Silverman, Investment Advisor, NY
 
“After just a few chapters, I became a better parent.” Vivek Nadkarni, Technology Exec, CA
 
“Life changing.” Kerri Kuhn, Morrison & Foester Law Firm, CA
 
“Wow, it really works! This stuff is truly valuable.” Matthew Doyle, Director, The Strauss Group HR & Executive Recruitment Co., Buffalo, NY.
 
“Cannot put it down!” Michael Magee, Director, Development Finance Bank, UK
 
“The first book I’ve bought that has actually made me money.” Owen Devitt, Marketing Executive, Enterprise Ireland, Irish Government
 
"I am still amazed how much I learned." Sylvia Reul, Managing Partner, Reul Law Firm, Germany
 
“Definitely, this book is a MUST for everybody.” Katrina Agustin, Network Marketing Firm, Philippines
 
Stuart Diamond is the master of negotiation.Robin Khuda, Executive Director, NEXTDC (data centers) Ltd., Australia & New Zealand.
 
“I rely on Stuart Diamond’s negotiation tools every day.”  Christian Hernandez, Head of International Business Development, Facebook.
 
“Practical, immediately applicable and highly effective.” Evan Wittenberg, Chief Talent Officer, Hewlett-Packard
 
“A flexible toolkit for getting your way, whether…a million-dollar deal, a botched restaurant dish, or a petulant 4-year-old.”  Psychology Today
 
“Stuart Diamond equipped me with the tools to be more effective in all of life’s pursuits.” Larry B. Loftus, Head of Procter & Gamble Far East
 
“For women, empowering and enabling.”  Umber Ahmad, Exec Director, Platinum Gate Capital Management; former vice president, Goldman Sachs
 
“Invaluable in helping me achieve my goals, whether on the field, in the office, or at home with my five children.” Anthony Noto, CFO, National Football League
 
“There isn’t an hour that goes by in my personal and professional lives when I don’t use what I learned from you…”  Bill Ruhl, Director, National Customer Service Operations, Verizon

“Wonderful!” Laura Chavez, Host, ABC’s “Let’s Talk Live.”

Product Details

  • Hardcover: 416 pages
  • Publisher: Crown Business (December 28, 2010)
  • Language: English
  • ISBN-10: 0307716899
  • ISBN-13: 978-0307716897
  • Product Dimensions: 6.4 x 1.4 x 9.5 inches
  • Shipping Weight: 1.4 pounds (View shipping rates and policies)
  • Average Customer Review: 4.7 out of 5 stars  See all reviews (80 customer reviews)
  • Amazon Best Sellers Rank: #2,318 in Books (See Top 100 in Books)

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Customer Reviews

80 Reviews
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Average Customer Review
4.7 out of 5 stars (80 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

61 of 62 people found the following review helpful:
5.0 out of 5 stars "Getting More" is a Must Read - Review by a Former Student, January 11, 2011
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This review is from: Getting More: How to Negotiate to Achieve Your Goals in the Real World (Hardcover)
I studied negotiation with Prof. Diamond as a student at Penn Law. His class is legendary, both at the Law School and Wharton, and it's nearly impossible to get into, at least at the Law School. I got into the class as a 3L, and I was amazed by how well these techniques work. Prof. Diamond encourages his students to use the techniques to go out and haggle with their credit card companies, cell phone carriers, cable companies, and landlords in hopes of getting more from them. By the end of the semester, I most assuredly had gotten more. In fact, when I later called Comcast Cable to try to extend the free six months of HBO and Shotime I'd received while in Prof. Diamond's class, the customer service representative said, "Ok, I'll give you another six months free, but this is the last promotion you're getting. I'm looking at your account, and you have more free promotions than most Comcast employees." (As it turns out, that was not the last freebie Comcast would give me.)

But as time wore on and law school receded into the rearview mirror, I stopped practicing Prof. Diamond's techniques as I had when I took his class. Gradually, my skills faded, although I still brushed them off every now and again when the situation clearly called for them. But I'd stopped contacting my cable company and other service providers to get free goodies, and I slowly forgot just how applicable Prof. Diamond's methods are to nearly every interaction. In short, I started getting less. And then "Getting More" came out.

I realized about a dozen pages into the book that by failing to practice these tools, I was indeed getting less. This book really could not have arrived at a better time for me. And I can confirm that "Getting More" captures the negotiation course's ideas and strategies to a tee. Many of the phrases Prof. Diamond uses in the book - such as "Be incremental," "Think about the pictures in their heads," "Be extreme, or come to me," and "Is it your policy to [insert behavior]?" - appear verbatim in my course notes.

I'm happy to report that after reading Prof. Diamond's book, I am back to getting more. Just last week, I used standards to buy my wife a pair of skis for less than the ski shop had paid for them. The next time I find myself forgetting to use these tools (and hopefully there won't be a next time), I'll re-read "Getting More." In fact, this is one of those rare books that probably should be re-read annually.

The only downside to this book is that I and others had to pay $40,000 a year at Penn Law or Wharton to learn Prof. Diamond's techniques, while "Getting More" costs a mere $13.85. The tools won't work if they're not used, as I learned, and money won't just fall out of the binding when you open the book. But for those who use Prof. Diamond's techniques, the $13.85 investment will come back to them hundreds of times over, or more. "Getting More" is a must-read.
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27 of 30 people found the following review helpful:
5.0 out of 5 stars The Negotiation book you can't put down!!!, January 2, 2011
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This review is from: Getting More: How to Negotiate to Achieve Your Goals in the Real World (Hardcover)
Buy this book! It will change your life. There are few books one reads and thinks, "this book could change the world." This is one of them. It's much different and much better than what passes for human interaction today. I've tried it, and it works fantastically well. Prof. Diamond makes sure you don't get caught up in who's right or wrong, but that you meet your goals in every encounter: whether with kids, in business, in politics or in the store. He's right that the tools are invisible. Until you know them, you can't see them. And he has the credentials to back him up: Pulitzer Prize, Harvard law graduate, Wharton professor and MBA, international adviser, trainer to the world's leading companies. If you read one book in 2011, read this one.

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16 of 19 people found the following review helpful:
5.0 out of 5 stars The principles & techniques of negotiation taught by one of the best negotiation professors you'll meet, December 29, 2010
Amazon Verified Purchase(What's this?)
This review is from: Getting More: How to Negotiate to Achieve Your Goals in the Real World (Hardcover)
I was lucky enough to have Professor Diamond as a Negotiations professor at University of Pennsylvania Law School. He was a tough teacher because he made us practice his techniques inside and outside of class. But his class has been one of the most valuable ones I've taken in my life.

I rely on the 4 Quadrant exercise to prep for any critical negotiation - and even my mom and brothers have learned to appreciate its effectiveness.

We recently used it to help my husband negotiate his benefits & salary at his new job.

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