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Getting Them to Give a Damn: How to Get Your Front Line to Care about Your Bottom Line Paperback – May 1, 2005

ISBN-13: 978-1419504587 ISBN-10: 1419504584 Edition: 1st

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Getting Them to Give a Damn: How to Get Your Front Line to Care about Your Bottom Line + Reviving Work Ethic: A Leader's Guide to Ending Entitlement and Restoring Pride in the Emerging Workforce + Bring Your A Game to Work
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Product Details

  • Paperback: 224 pages
  • Publisher: Kaplan Publishing; 1 edition (May 1, 2005)
  • Language: English
  • ISBN-10: 1419504584
  • ISBN-13: 978-1419504587
  • Product Dimensions: 0.5 x 6.2 x 9.1 inches
  • Shipping Weight: 9.6 ounces (View shipping rates and policies)
  • Average Customer Review: 4.9 out of 5 stars  See all reviews (9 customer reviews)
  • Amazon Best Sellers Rank: #412,748 in Books (See Top 100 in Books)

Editorial Reviews

Review

"Buy, read, and absorb this book." -- Midwest Book Review – June

"…he’s dead-on accurate about what makes teens work…this little gem can save an inept boss" -- Food Industry News – June –

About the Author

Eric Chester, president and founder of Generation Why, Inc., is a dynamic consultant, author, and award-winning keynote speaker. Worldwide news media, including C.N.N., ABC's Good Morning America, and M.S.N.B.C., call on Chester to provide insight on the often-baffling Generation Y. Mega-youth employers like Toys "R" Us, Universal Theme Parks, and Dairy Queen seek his advice and guidance. Chester is the author of Employing Generation Why, as well as eight books in the Teen Power series.

More About the Author

Eric Chester is the premier expert on school-to-work transition and the emerging workforce. As a former teacher and coach-turned motivational speaker for millions of students, Eric soon became a highly sought after speaker for hundreds of leading companies that needed to know how to recruit, manage and motivate post-Generation X'ers.

Eric is the Founder of Reviving Work Ethic (wwww.RevivngWorkEthic.com), a speaking, consulting, and training firm dedicated to helping leaders end entitlement and restore pride in the emerging workforce. With work ethic being a primary concern for today's employers, Eric frequently appears on national media to provide insight and perspective to business leaders and concerned adults. He authored the books Employing Generation Why and Getting Them to Give a Damn before writing Reviving Work Ethic - A Leader's Guide to Ending Entitlement and Restoring Pride in the Workforce - the first business book on work ethic since 1904.

As a hall-of-fame keynote speaker, Eric's clients include McDonald's, Harley-Davidson, Wells Fargo, Citgo, Universal Studios, Alcoa, and Allstate.

Customer Reviews

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Most Helpful Customer Reviews

25 of 27 people found the following review helpful By Roger E. Herman on May 3, 2005
Format: Paperback
If you are a business owner employing people between the ages of 16 and 24, buy, read, absorb, and apply this book. If you are a manager or supervisor in any kind of company where you are responsible for employees between the ages of 16 and 24, buy, read, absorb, and apply this book. If you are the confused parent of one or more children between the ages of 16 and 24, buy, read, absorb, and apply this book. If you are an educator of students between the ages of 16 and 24, buy, read, absorb, and apply this book. Are we communicating here?

OK, your first reaction is the profanity in the book title. Live with it! You will find the word a few places in the text, but it's there to make a point. Yes, the writing is punchy, direct, and pushes the envelope of your thinking. However, so do the attitudes and behavior of your young people. We older folks (let's say that term refers to all us gray beards over 35) need to wake up and smell the differences between today's young workers and their counterparts in previous generations. They are different, and must be managed differently. Learn how and succeed. Ignore the lessons of this book and continue to pour profits down the drain by recruiting, training, recruiting, training, recruiting, training, ad nauseum.

Eric Chester is respected as the leading authority on this age group, assuming that anyone can be an expert on kidployees. As a consultant and author in the workforce field, I'm very comfortable telling you that the man is right-on in his writing as he is in his speaking. He'll grab you at the beginning of the book and hold your attention with anecdotes (some from his own life) and lessons learned.
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5 of 5 people found the following review helpful By Midwest Book Review on October 11, 2005
Format: Paperback
Eric Chester's Getting Them To Give A Damn: How To Get Your Front Line To Care About Your Bottom Line provides an excellent key to turning uncaring employees into performers and innovators. The latest generation shares a new set of values and won't blindly conform to company policy - but they can be motivated, and 'Generation Y expect' author Eric Chester shows how. From recruiting the best new employees to using different types of training to make them loyal, this is a 'must' for any member of the 'next generation employer'.
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2 of 2 people found the following review helpful By Dennis DeWilde on January 27, 2008
Format: Paperback
Answers to the, "What's in it for me?" question are relevant to more than just Chester's "Kidployees" - youth who have come of age in the late 90' and beyond; these answers are required for virtually every employee and this book delivers practical, relevant, everyday applicable, ways to answer that question with your employees. Reflecting common sense, as well as a sense of humor, Chester delivers means and methods to address front-line worker's all important needs for purpose, identity, and accountability. From CEO to front-line supervisor, this easy to read, enjoyable book will provide countless ideas for making that all important, bottom-line, performance connection with your staff.

From the section on "How to Attract Them", to "How to Keep Them", to "How to Connect with Them", Chester will hold your interest with his logic, humor, and common sense ideas for respecting, motivating, and holding them accountable. If you are responsible for managing more than one (yourself) employee, give this book a try. I highly recommend it.

Dennis DeWilde, author of
"The Performance Connection"
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2 of 2 people found the following review helpful By Virginia Allain on December 18, 2005
Format: Paperback
I was often puzzled by employees in their early 20s. They brought different values, expectations and skills to the workplace. My job was to teach them the service ethic, to keep them long enough to get the benefit of my training efforts and keep them motivated to put in a good day's work.

This book addresses those issues. Any employer today needs to inform themselves on how to deal with this age group.
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4 of 5 people found the following review helpful By Midwest Book Review on October 11, 2005
Format: Paperback
Eric Chester's Getting Them To Give A Damn: How To Get Your Front Line To Care About Your Bottom Line provides an excellent key to turning uncaring employees into performers and innovators. The latest generation shares a new set of values and won't blindly conform to company policy - but they can be motivated, and 'Generation Y expect' author Eric Chester shows how. From recruiting the best new employees to using different types of training to make them loyal, this is a 'must' for any member of the 'next generation employer'.
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