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Getting What You Want: How to Reach Agreement and Resolve Conflict Every Time (Plume) Paperback – February 1, 1994

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Product Details

  • Series: Plume
  • Paperback: 256 pages
  • Publisher: Plume (February 1, 1994)
  • Language: English
  • ISBN-10: 0452270537
  • ISBN-13: 978-0452270534
  • Product Dimensions: 7 x 1 x 5 inches
  • Shipping Weight: 8 ounces
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Best Sellers Rank: #581,269 in Books (See Top 100 in Books)

Editorial Reviews

From Publishers Weekly

Anderson, a California-based communications consultant, here proposes a sensible, three-step model for negotiating that aims to satisfy all concerned parties. Rather than overpowering and outsmarting the opposing side, Anderson counsels negotiators to determine exactly what their party wants, to identify the needs and desires of the other party, and finally to suggest a compromise. Fleshing out this outline are 100 specific techniques ("Start Out Right; Make a Good First Impression," "Stay Flexible," etc.) and exercises designed to translate the techniques to the reader's own situation. This manual is distinguished from others of its type by its particularly illustrative and imaginative examples, which are certain to broaden and quicken negotiating strategies in both business and social settings. Newbridge Book Club main selection.
Copyright 1992 Reed Business Information, Inc. --This text refers to an out of print or unavailable edition of this title.

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Most Helpful Customer Reviews

3 of 3 people found the following review helpful By Kare Anderson on January 17, 2006
Format: Paperback
Since writing this book I've continued to receive emails from people around the world, and used my dialogue with those people to launch my Say it Better ezine and to go on and write Resolving Conflict Sooner, Beauty Inside Out and an e-book, LikeABILITY: How to be Happier & Higher Performing With Others that has sold widly...

If you want an approach you can put into practice very day to get along better with people you just met, love or, well hate, this book rmains a classic primer (for me and I wrote it). Stop letting somebody else determine your behavior. Discover the power of going slow to go fast. Look to their positive intent, especially when they appear to have none. Send me an email ([...]) and tell me what you found most helpful about this book and I'd be delighted to send you an e-book, Make Yourself Memorable (sold 20,000) just for sharing your insight with me
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1 of 1 people found the following review helpful By David G. Stokes on April 30, 2004
Format: Paperback
I found this book on a shelf at a damaged book sale at the library for twenty-five cents. The title interested me right off the bat.
The contents of this book can be summed up as follows: Negotiations must be treated as a triangle. What do I want? What does my competitor want? What must I do to see that a win-win agreement is reached, and each of us have some degree of satisfaction.
This is a how-to book which is difficult to put down once you pick it up. It is well written and contains a lot of the authors heart and soul. I highly recommend it--I just wish my copy wasn't in such poor shape!
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More About the Author

"Connected and Quotable" Forbes and HuffPo columnist and speaker, Kare is an Emmy-winning former NBC and Wall Street Journal reporter who speaks and consults on quotability, connective behavior, profitable partnering and making people serving places or conferences more meaningful by storyboarding them. She's the author of Moving From Me to We, Walk Your Talk, Resolving Conflict Sooner and Getting What You Want. See related tips here:

+ Her main links here