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Getting to Yes: How To Negotiate Agreement Without Giving In
 
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Getting to Yes: How To Negotiate Agreement Without Giving In [Audiobook, Unabridged] [Audio Cassette]

Roger Fisher (Author), William Ury (Author), Bruce Patton (Author), Murphy Guyer (Reader)
4.2 out of 5 stars  See all reviews (239 customer reviews)


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Book Description

January 1, 2003

Getting to Yes is a straightorward, universally applicable method for negotiating personal and professional disputes without getting taken -- and without getting angry.

It offers a concise, step-by-step, proven strategy for coming to mutually acceptable agreements in every sort of conflict -- whether it involves parents and children, neighbors, bosses and employees, customers or corporations, tenants or diplomats. Based on the work of Harvard Negotiation Project, a group that deal continually with all levels of negotiations and conflict resolutions from domestic to business to international, Getting to Yes tells you how to:

  • Separate the people from the problem
  • Focus on interests, not positions
  • Work together to create opinions that will satisfy both parties
  • negotiate successfully with people who are more powerful, refuse to play by the rules, or resort to "dirty tricks"

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    Editorial Reviews

    Amazon.com Review

    We're constantly negotiating in our lives, whether it's convincing the kids to do their homework or settling million-dollar lawsuits. For those who need help winning these battles, Roger Fisher has developed a simple and straightforward five-step system for how to behave in negotiations. Narrated soothingly by NPR announcer Bob Edwards, Fisher adds the meaty portions of the material with a sense of playfulness. The blend of voices makes this tape easy to listen to, especially the real-life negotiating scenarios, in which negotiating examples are given. This is a must-have tape for every businessperson's car. (Running time: one hour, one cassette) --Sharon Griggins --This text refers to an out of print or unavailable edition of this title.

    Review

    "This is by far the best thing I've ever read about negotiation. It is equally relevant for the individual who would like to keep his friends, property, and income and the statesman who would like to keep the peace." -- John Kenneth Galbraith
    --This text refers to an out of print or unavailable edition of this title.

    Product Details

    • Audio Cassette
    • Publisher: Simon & Schuster Audio; Unabridged edition (January 1, 2003)
    • Language: English
    • ISBN-10: 0743526910
    • ISBN-13: 978-0743526913
    • Product Dimensions: 7.6 x 7.6 x 1.2 inches
    • Shipping Weight: 5.8 ounces
    • Average Customer Review: 4.2 out of 5 stars  See all reviews (239 customer reviews)
    • Amazon Best Sellers Rank: #2,319,351 in Books (See Top 100 in Books)

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    Customer Reviews

    239 Reviews
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    Average Customer Review
    4.2 out of 5 stars (239 customer reviews)
     
     
     
     
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    Most Helpful Customer Reviews

    402 of 421 people found the following review helpful:
    3.0 out of 5 stars VERY BASIC INTRO TO NEGOTIATING, March 24, 2003
    This is the first book I ever read on negotiating, and at the time I found it extremely good. However, since then, I have read both Shell's "Bargaining for Advantage" and Cialdini's "Influence", and found those two books immensely better than Getting to Yes, for a few different reasons.

    Number of stories - in Getting to Yes, the authors do not offer enough stories to burn the concepts into the reader's mind. I personally think stories are the best way to communicate something like negotiating.

    Actual psychological concepts explained - Getting to Yes is a summary of findings, and it never explains why certain things work. Without a deep understanding, it is not clear when the concepts work and when they don't. Especially in Influence, you really get to understand how to persuade someone by remembering the core psych concepts.

    If you are just looking for a quick intro to negotiating, this is a decent book. If you would like to actually understand people and how to influence them, this is too basic.

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    120 of 129 people found the following review helpful:
    5.0 out of 5 stars # 2 in my top ten list of Books on Negotiating, January 8, 1998
    By 
    eric@batna.com (Portola Valley, CA) - See all my reviews
    The foundation of all great negotiation books, Getting to Yes gives you the real essence of mutual gains negotiation. It's a neat, concise, little paperback, and a fast read. It's so neat and concise, in fact, that you should buy multiple copies and hand them out to people you like - or to people you want to like you. I've read it a dozen or so times and I keep finding new insights. The main ideas of the book are that positional negotiation is pointless, and that our negotiations should focus on interests rather than positions. As far as I'm concerned, if that's the only thing you recall from reading this book, you'll have learned something indispensable. But, by the time you finish Getting to Yes, you'll be convinced that negotiation is a simple matter of figuring out what you really want, what the other side wants, and working out the space where those interests intersect -- despite the generalizations, deletions, and distortions the other side might use to confuse you. One of the leading fundamental constructs presented in Getting to Yes - which differs radically from my own number one tenet - is "separate the people from the problem." Getting to Yes proposes that problems exist objectively and can be analyzed on their own merits, independent of people's perceptions, attributions, and relationships. My contention is that a problem only exists to whatever extent it is perceived by the beholder. As such , there is no problem if you separate the people from it. In real life, it's impossible to disentangle people issues from discussions of "concrete substance." Regardless of the prescriptive in Getting to Yes, real problem solving negotiations require constant simultaneous attention to the problem and the people. The skills you really need to extract and understand others' perceived interests in the context of a relationship aren't taught in Getting to Yes. The book diagnoses the conditions that cause difficulty in negotiation, but doesn't offer all components of the cure. Nevertheless, one dose each of Sales Effectiveness Training and Getting to Yes should cure just about anything that ails any normal negotiation. As John Kenneth Galbraith says of Getting to Yes, "This is by far the best thing I've ever read about negotiation...equally relevant for the individual who would like to keep his friends, property, and income and the statesman who would like to keep the peace." What other endorsement do you need?
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    113 of 127 people found the following review helpful:
    5.0 out of 5 stars A Great Way to Overcome Communications Stalls, January 24, 1999
    By 
    Donald Mitchell "Jesus Loves You!" (Thanks for Providing My Reviews over 109,000 Helpful Votes Globally) - See all my reviews
    (VINE VOICE)    (HALL OF FAME REVIEWER)    (TOP 100 REVIEWER)   
    In virtually all circumstances where people are working together, they come to agreement in ways that short-change the interests of everyone involved. This landmark book shows practical ways to find out what other people want, and to devise better alternatives that create a "win" for everyone. The authors do a great job of overcoming the preconception that many hold that working on problems means that you have to be unpleasant. The advice to be hard on the problems and easy on the people (building a relationship) is a key concept that everyone can use. I have found this book to be one of the most helpful that I have every read, and I cite its lessons in my own book. I recently had a chance to use these principles in a negotiating workshop with veteran negotiators, and I was struck by how few people apply the lessons of GETTING TO YES. You will vastly improve your life if you read and practice the ideas in GETTING TO YES.
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