Most helpful critical review
8 of 9 people found the following review helpful
As unreliable and as fast as a USB 2.0 hub.
on December 7, 2013
Contrary to what other reviewers have said (likely due to the fact they received it for free) this isn't such a great product. As a video editor, most of devices used with this are portable hard drives. Even straight through (only one device plugged into the hub) the read/write speed is limited to a mere 40Mb/s (about 1.5x usb 2.0 standard) and with two drives plugged in, (self powered!) is unstable. Drives eject without warning or fail to deliver reliable connections. The event that prompted me to write the review was while using a portable DVD burner plugged into the hub while burning a .mov file on a drive plugged into the hub. It simply couldn't do it. My computer is a capable Retina Macbook Pro, but this hub cannot reliably manage large quantities of data. Overload it and it fails. The ethernet port also requires a driver to use with Macs, and if you don't have access to a 3.5" tray-style CD rom drive (the ethernet driver is provided on a half-diameter CD) you'll have to obtain it from the web, no easy task if you're not computer literate. If you're just looking to plug in a load of thumb drives I suppose it will work due to the low data transfer rate, but with SSDs or 7200RPM external usb 3.0 drives, its unreliable.
Edit: Changed from 2 to 3 stars, thanks to wonderful customer service that sent me a new one no questions asked. The new one works as advertised, is much faster, and is more reliable than the first. Maybe I received a bad one from the start but their customer service was relentless and persistent to correct my issue.