Customer Reviews

Gladiator GarageWorks GAFZ21XXRK Freezerator Convertible Refrigerator/Freezer 21-Cubic-Feet

5 star:		(3)
4 star:		(3)
3 star:		(2)
2 star:		(3)
1 star:		(8)

 

 

Purchased this Gladiator Freezerator three years ago. Three times the Freezerator has stopped working. Lost over $900.00 worth of food. The compressor was replaced twice. 30 days later it stopped working again. Another loss in seafood and meat. This is a very poor product. Purchased thru Sears. Had a warranty contract with Sears. When I called Gladiator Garageworks they said that Sears is NOT an authorized service providor for this Freezerator. There was nothing in the owners manual that stated that another service provider was to be contacted. We lost a tremendous amount of money for the Freezerator + all the food. Got rid of the Freezerator and purchased another freezer.

I bought this in early 2005, and it's worked fine until October 2008. It has a 1 year warranty for most parts, and a 5 year warranty for the sealed system. Fortunately (?), the compressor seized up, and that's part of the sealed system. The warranty repair took two trips (one to diagnose, and an all-day trip to replace the compressor), but it was covered.

The refrigerator part can hold a flat of water bottles easily, but is just a little too shallow to hold 12-packs of Coke in the long dimension. The freezer freezes solidly -- what more could you ask? No frost issues at all. Wheels are optional.

This is a terrible freezer/refrigerator. After about 3 months had problems with it freezing everything in the refrigerator section even when set to the warmest posistion. Had techs out 3 times and could not stop this bad habit. The freezer door can open with the slightest bump and not close back tight. Thus causing everything to defrost. I have to remove blocks of ice from the bottom 2 to 3 times a year. NOT WORTH THE MONEY

I have had two of these Gladiators and have had problems with both. Sears finally gave up and replaced the first. The main problem is I live in South Texas and it is very hot and the humidity is very high. The top refrigerator/freezer has always had ice around the door, because it does not seal properly. I have never had any problems with the bottom freezer except one time I had to have the gasket replaced. I have had the top gasket replaced several times and every time it gets worse.

Good luck if you purchase this refrigerator/freezer if you live in a very hot location.

We bought this item about 4 years ago. We've had to have it repaired SEVERAL times. It just quits freezing. The top portion, which is supposed to be a refrigerator often gets too cold & freezes & explodes my milk. We've had to place a padlock on the bottom portion b/c it's constantly coming open on it's own & we've lost tons of food. For some reason, ice builds up in the bottom of the freezer & several time a year i have to get a hammer & knock it all out.
I know that it looks cool & that the drink rack in the top portion of the appliance is awesome, but DO NOT buy this. You'll be throwing your money away.

I bought this unit 7 years ago and absolutely love it....no problems whatsoever. I live in Las Vegas, where it is very hot, and the unit is in my garage. I'm about to purchase a 2nd one for my cabin in Vermont (for the cellar). I usually don't review items, but this seems to have gotten a bad rap somehow, so I wanted to let people know that it's a great product. Love the textured front...goes perfectly in a garage.

I just read all the reviews and I am happy that I did. It seems that the problems I have encountered are not unique. Last week the freezer just "stopped working." And what do you know?
Others have encountered the same problem. I was going to buy another one but I looked at the current model and the design is identical from what I can tell. So no re-engineering seems to have
taken place. What other problems have I had that are mentioned in other reviews? Well, freezing
everything in the upper refrigerator part is one, the ice forming constantly in the freezer section
that I also have to remove with a hammer and extricate ice engulfed food is another and this latest problem of having the freezer portion suddenly stop working. These problems seem too frequent for me to buy another. It is curious that the salesman at ABT in Chicago said no one had ever complained and he was aware of no problems at all. He said that they sell a lot of these. Not any more to me!

I bought this unit a little over 6 months ago when we did a garage makeover. It has never worked right! The freezer part went out with no warning and all of the frozen meat was spoiled. I have had multiple cans explode in the refrigerator top on the "low" setting. Now it won't keep anything cold and it is 20 degrees outside!! I will admit, the unit looks cool, but that's where it ends! Save your money!! Gladiator will be happy to send out a repairman a hundred times but when the warranty runs out I am in trouble!!!

The unit is actually not totally convertible. The lower (larger) section can only be used as a freezer and the upper (smaller) can be used as a refrigerator or freezer. All of the cold air comes into the lower section first and the tempurature in the upper section is regulated by how much cold air you send there. It is not thermostatically controlled like you might think.

Seven years old - past all warranties. Water drips into the freezer & eventually becomes a solid block of ice on the bottom of freezer. $300 repair bill & it's still not fixed. Who has a solution? Grrrrr.