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Global Business Etiquette: A Guide to International Communication and Customs 2nd Edition

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ISBN-13: 978-0313397172
ISBN-10: 0313397171
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Editorial Reviews

Review

• Presents country-specific information

• Provides content specifically for women

• Explains the nuances of socializing and small talk, making good first impressions, and giving gifts

Book Description

Tales of the "Ugly American" abroad are all too familiar. In business, making a cultural faux pas when in foreign setting isn't just embarrassing; it can have a very high cost in terms of a botched deal and lost profit. Something as simple and subtle as a head movement or casual gesture can have enormous consequence.

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Product Details

  • Hardcover: 229 pages
  • Publisher: Praeger; 2 edition (February 22, 2012)
  • Language: English
  • ISBN-10: 0313397171
  • ISBN-13: 978-0313397172
  • Product Dimensions: 1 x 6.8 x 9.8 inches
  • Shipping Weight: 1.2 pounds (View shipping rates and policies)
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Best Sellers Rank: #1,095,767 in Books (See Top 100 in Books)

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Format: Hardcover
I picked up a library copy to read--I have often taught a sort of business class, and was looking for examples of the importance of being aware of how etiquette can vary sharply from place to place. I found some good material to use for that class.

The book is a little dated. There is no consideration for texting and social media, which is a reminder of how recent and overwhelming the rise of Twitter and its fellows really has been.

I found the book so interesting I read the whole thing thoroughly. The writing is okay, but the material is excellent (and I hope has been revised to reflect social media). Interestingly it includes etiquette in business in the USA. Among the matters covered are using the left hand (highly offensive in some ways in some places), volume and tone of voice, gift-giving, and observing pleasantries (which Americans tend to ignore).
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By TGW on January 29, 2015
Format: Hardcover Verified Purchase
While I used this book as a supplemental text in my course on International Management, it is very readable and would be useful for anybody traveling beyond the U.S. borders. It goes well beyond "business" etiquette, and would be a great help to travelers in a variety of social situations that might be encountered in daily interactions when visiting foreign countries.
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